Public Sector organisations can be slow to adapt to change or adopt new methods, preferring to trust methods that have been implemented elsewhere first. However, Lean Startup can be an excellent vehicle for initiating and implementing change with such organisations.
This slideset covers how one large city council adopted Lean Startup principles in order to improve adult social care. The focus is on the challenges faced and how Lean and Lean Startup were integrated to deliver a better service to the public. It covers an overview of the results and the intricacies specific to implementing lean startup in a public sector environment.
The programme was £1-2m running for 2 years, covering multiple teams and roughly 300 assessment (social workers and care managers), plus business support, management and impacted other care staff (max 1000) plus partner colleagues.
This presentation was given at #leanconf in Manchester, October 2013