Global disaster Information Network: Portal to a Global Information marketplace

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Presents design concepts for a portal to share disaster information around the world.

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  • Today, I would like to talk about a virtual information marketplace that would serve the global emergency management community.
  • Global disaster Information Network: Portal to a Global Information marketplace

    1. 1. Global Disaster Information Network Portal to a Global Information Marketplace Presented to: TIEMS Conference Sophia Antipolis, Provance, France June 3-5, 2003 Albert J. Simard
    2. 2. Challenges in the 21 st century Knowledge Economy Diverse Workforce Information Explosion Sustainable Development Finite Resources International Partnerships Globalization Accelerating Change Life- Long Learning Complex Technologies Sources: US National Science Foundation (NSF, 2001), UN Citizen Engagement Safety & Security
    3. 3. Outline <ul><li>Knowledge management </li></ul><ul><li>Sharing information </li></ul><ul><li>Information market </li></ul><ul><li>Market infrastructure </li></ul>
    4. 4. Knowledge 101 <ul><li>Data - What are the Facts? </li></ul><ul><ul><li>(observations and measurements) </li></ul></ul><ul><li>Information - What do they mean? </li></ul><ul><ul><li>(interpretation within a context) </li></ul></ul><ul><li>Knowledge - How does it work? </li></ul><ul><ul><li>(relations between things, cause & effect) </li></ul></ul><ul><li>Wisdom - What should I do? </li></ul><ul><ul><li>(experience and judgment) </li></ul></ul>Knowledge Management
    5. 5. Data, Information, and Knowledge Knowledge Management GIS-based maps Image Grey scale Digital library Digital documents Bits Expert consultation Voice Signal amplitude Scientific papers Text documents Letters, words Equations Tables, statistics Numbers Knowledge Information Data
    6. 6. Knowledge Organization Knowledge Management External Knowledge Sharing Management Preservation Lost Knowledge Use Nature Creation Internal Knowledge
    7. 7. Knowledge Processes Value Process Production Stage Knowledge Management Drivers (problems, issues, government) Organization (mandate, resources, culture) People (analyze, reason, decide) Content (facts, meaning, understanding) Systems (information processes) Technology (computers, communication) Data Database Information Knowledge Application Search
    8. 8. Knowledge Management Goals <ul><li>Managing Knowledge </li></ul><ul><li>Integrating Knowledge </li></ul><ul><li>Sharing Knowledge </li></ul><ul><li>Preserving Knowledge </li></ul>single organization: mandate, authority, resources similar organizations: culture, interests, context different organizations: general, few commonalities supports other KM goals Knowledge Management Hierarchy Implementation
    9. 9. Linking Past, Present, & Future Capture Preserve Share Integrate Learn Adapt Knowledge Management Past Present Future Infrastructure Content Processes
    10. 10. A Definition Developing organizational capacity and processes to capture, preserve, share, and integrate data, information, and knowledge to support organizational goals, learning, and adaptation. Knowledge Management
    11. 11. IM and KM Information Technology (infrastructure) Information Management (organization, business) Knowledge Management (products & services) Systems (processes) Knowledge Management
    12. 12. KM Framework Scale Dimension Knowledge Management Inventory assets Science synopsis Access policy Communications … Ecosystems OnLine FireM3 BN database S&T Cluster … NFIS-Secure channel CFSNet - design Project tracking … Project Preservation Sharing Dissemination Integration Synthesis Change Culture Monitoring CFS databases Info. repositories Decision support Reporting National Info. System CFS Info. System Management Info. Function KM Processes Content Infrastructure Strategic
    13. 13. Outline <ul><li>Knowledge management </li></ul><ul><li>Sharing information </li></ul><ul><li>Information market </li></ul><ul><li>Market infrastructure </li></ul>
    14. 14. A Model Sharing Information Agency 1 Information Agency 2 Information Internal controls Internal controls External controls Attributes Technology Infrastructure
    15. 15. Controlling Information Flow <ul><li>Context - issues, social, economic, nature </li></ul><ul><li>Institutional - organization, national, international </li></ul><ul><li>Content - domain, provider, user </li></ul><ul><li>Technology - computers, communication, networks </li></ul><ul><li>Infrastructure - interoperability, metadata, systems </li></ul>Sharing Information
    16. 16. Benefits <ul><li>Making information more readily available when, where, and as needed. </li></ul><ul><li>Lowering the cost of producing, providing, and using disaster information. </li></ul><ul><li>Leveraging the efforts of existing disaster information and relief networks. </li></ul><ul><li>Supporting more timely and better coordinated disaster response. </li></ul><ul><li>Creating synergy to enable the production of new kinds of information. </li></ul><ul><li>Increasing public awareness of how to plan for and respond to disasters. </li></ul>Sharing Information
    17. 17. Barriers <ul><li>Information is fragmented and hard to find </li></ul><ul><li>Different languages, cultures, and mandates </li></ul><ul><li>Lack of methods to integrate information </li></ul><ul><li>Information is often not formatted to be useful when and where needed </li></ul>Sharing information
    18. 18. Principles <ul><li>People </li></ul><ul><ul><li>Knowledge must be volunteered; it cannot be conscripted </li></ul></ul><ul><ul><li>People need time to provide and search for knowledge </li></ul></ul><ul><ul><li>Sharing must be recognized, rewarded, and facilitated </li></ul></ul><ul><ul><li>A champion is insufficient; a majority must participate </li></ul></ul><ul><li>Infrastructure </li></ul><ul><ul><li>Build a real /virtual “place” for exchanging knowledge </li></ul></ul><ul><ul><li>IT greatly increases market efficiency </li></ul></ul><ul><ul><li>Don’t force fluid knowledge into rigid structures </li></ul></ul><ul><ul><li>Don’t focus excessively on systems; also consider content </li></ul></ul>Sharing information
    19. 19. Mechanisms <ul><li>Talking (real, virtual) </li></ul><ul><li>E-mail (individuals, list servers, distribution lists) </li></ul><ul><li>Chat rooms, forums, discussion groups </li></ul><ul><li>Communities of interest, informal networks </li></ul><ul><li>Groupware (teams, working groups) </li></ul><ul><li>Conferences, workshops, knowledge fairs </li></ul><ul><li>Data bases, information bases, knowledge bases </li></ul><ul><li>Digital libraries (repositories, search, retrieval) </li></ul>Sharing Information
    20. 20. Finding the Right Information There are some excellent Web sites Some order is emerging , Most sites are hard to find We need a structure for our information Sharing Information
    21. 21. Organizing Emergency Information <ul><li>Pre Event </li></ul><ul><ul><li>prevention, mitigation, planning, preparedness </li></ul></ul><ul><li>Event </li></ul><ul><ul><li>monitoring, warning, response </li></ul></ul><ul><li>Post Event </li></ul><ul><ul><li>rehabilitation, reconstruction, recovery </li></ul></ul>Sharing Information
    22. 22. Outline <ul><li>Knowledge management </li></ul><ul><li>Sharing information </li></ul><ul><li>Information market </li></ul><ul><li>Market Infrastructure </li></ul>
    23. 23. A Business Model: Information market Supply (Providers) Demand (Users) Providers and users connect through an Information Market
    24. 24. Attributes <ul><li>Price – reciprocity, repute, altruism </li></ul><ul><li>Trust – visible, ubiquitous, top-down </li></ul><ul><li>Signals – position, education, informal networks </li></ul><ul><li>Inefficiencies – incomplete information, asymmetry, localness </li></ul><ul><li>Pathologies – monopolies, artificial scarcity, trade barriers </li></ul>Adapted from Davenport (1998) Information market
    25. 25. Autonomous providers and users <ul><li>Diversity (mandates, jurisdictions, roles) </li></ul><ul><li>Trust (security, privacy, control) </li></ul><ul><li>Legal (accountability, responsibility, liability) </li></ul><ul><li>Certification (inclusion, authenticity, reliability) </li></ul><ul><li>Quality (completeness, timeliness, accuracy) </li></ul><ul><li>Infrastructure (standards, networks, systems) </li></ul>Information market
    26. 26. The Provider Face Information market Provider Face Academia NGOs Private Sector Public Sector Government disaster organizations Universities, colleges, institutes, schools Disaster-related businesses Non-Government disaster organizations
    27. 27. The User Face Information market Public, educators, youth, seniors, media Policy advisors, decision makers, regulators User Face Public Practitioners Policy Makers Business Businesses for innovation and marketing Scientists, managers, professionals, specialists
    28. 28. Information for Business Information market
    29. 29. Plant Hardiness Zones General Information (climate + elevation) Information market
    30. 30. Information for Practitioners Fire Monitoring, Mapping, and Modeling System Information market
    31. 31. Information Facilitator <ul><li>Enable information search and retrieval </li></ul><ul><li>Support global database search and access </li></ul><ul><li>Create value-added information products and reports </li></ul><ul><li>Support networking among communities of interest </li></ul><ul><li>Assist providers with communication and cataloging </li></ul><ul><li>Help users with searching, reformatting, and interpretation </li></ul>Information market
    32. 32. Outline <ul><li>Knowledge management </li></ul><ul><li>Sharing information </li></ul><ul><li>Information market </li></ul><ul><li>Market infrastructure </li></ul>
    33. 33. Portals: <ul><li>Gateways to cyberspace </li></ul><ul><li>Links to related sources </li></ul><ul><li>Limited content </li></ul><ul><li>Add value to content </li></ul><ul><li>Search capability </li></ul><ul><li>Organize information </li></ul><ul><li>Customizable interface </li></ul>Content Portal Market infrastructure
    34. 34. Market infrastructure <ul><li>How (technical) </li></ul><ul><li>Databases </li></ul><ul><li>Technology </li></ul><ul><li>Scientific knowledge </li></ul><ul><li>What (subjects) </li></ul><ul><li>Type of disaster </li></ul><ul><li>Function </li></ul><ul><li>Libraries </li></ul><ul><li>Where (place) </li></ul><ul><li>Interactive maps </li></ul><ul><li>Place names </li></ul><ul><li>Latitude & longitude </li></ul><ul><li>Who (directories) </li></ul><ul><li>Organizations </li></ul><ul><li>Experts </li></ul><ul><li>Products & Services </li></ul><ul><li>When (time) </li></ul><ul><li>Events & meetings </li></ul><ul><li>Schedules </li></ul><ul><li>Time series </li></ul><ul><li>Why (about) </li></ul><ul><li>General </li></ul><ul><li>GDIN </li></ul><ul><li>Management </li></ul>
    35. 35. Populating the Information Space When Where What Market infrastructure
    36. 36. Scale Market infrastructure
    37. 37. Prototype Cube Design Market infrastructure
    38. 38. CFS Bookstore Market infrastructure
    39. 39. Rotating the Cube Market infrastructure
    40. 40. CFS Forest Fire Site Market infrastructure
    41. 41. Route to Success <ul><li>Buy-in by both providers and users is essential </li></ul><ul><li>Decisions made through consensus; not direction </li></ul><ul><li>Project goals directly support needs of participants </li></ul><ul><li>Think big; start small; early deliverables. </li></ul><ul><li>Close linkages to related external programs. </li></ul>Summary
    42. 42. The Way Ahead <ul><li>Establishment </li></ul><ul><ul><li>agreements, plans, funding </li></ul></ul><ul><li>Design </li></ul><ul><ul><li>concepts, architecture, projects </li></ul></ul><ul><li>Prototype </li></ul><ul><ul><li>Build a key component </li></ul></ul><ul><li>Development </li></ul><ul><ul><li>Integrate components </li></ul></ul><ul><li>Implement </li></ul><ul><ul><li>Operationalize, maintain </li></ul></ul>Summary

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