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Mobile Engagement & Delivery App

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Mobile Engagement & Delivery App

  1. 1. Mobile Customer Relationship Management for F&B
  2. 2. SNAPLION CREATES CUSTOM MOBILE APPS THAT GROW PURCHASE FREQUENCY Reward customers with the Spend Based Loyalty Model Take Orders from EVERYWHERE 01 03 04 05 06 Interact with customers using Social Media integration Get real time feedback to help improve your services Offer location based services (nearest outlet, store hours)                          Make  the  VIP’s  fell  like  ..  Well  ..  VIP’s  02
  3. 3. Reward customers with the Spend Based Loyalty Model01
  4. 4. Reward customers with the Spend Based Loyalty Model01
  5. 5. Reward customers with the Spend Based Loyalty Model01
  6. 6. MANAGE CUSTOMER LOYALTY ACROSS ALL YOUR LOCATIONS USING SPEND BASED LOYALTY Every bill receipt carries the QR code equivalent to the spend value Customers can simply download the app and scan the points Reward customers with the Spend Based Loyalty Model01
  7. 7. A SAMPLE BILL RECEIPT Reward customers with the Spend Based Loyalty Model01 This QR code printed at the top or bottom of every bill generated = Spent value on the bill
  8. 8. Thousands of customers earning points daily ! Customers can easily view their point history within the app Customers can pick and choose from multiple redemption options within the app Earning and Redemption is as simple as SCAN – EARN POINTS - REDEEM Reward customers with the Spend Based Loyalty Model01
  9. 9. KILLER ANALYTICS IDENTIFY YOUR CUSTOMERS ON THE SOCIAL GRAPH Reward customers with the Spend Based Loyalty Model01 Customer Level Earn/Redeem Log
  10. 10. DAILY EMAIL CONTAINING POINTS BY LOCATION/ POINTS EARNED-BURNED BY INDIVIDUALS DAILY REPORTING TO TRACK EARN/BURN Reward customers with the Spend Based Loyalty Model01
  11. 11. Reward customers with the Spend Based Loyalty Model01
  12. 12.                          Make VIP’s fell like … well … VIPs02 Filter content depending on users and groups PERSONALIZE THE APP EXPERIENCE Every user sees basic content on the app Designated users can login with their unique mobile no. or email addresses to login Personalized content tailored to the user is made available. Ex. VIP Card in this case An app is not a replica of your website, it is a tool that can be personalized to communicate with your customers..
  13. 13. OFFER SEAMLESS ORDERING OPTIONS TO YOUR CUSTOMERS (ORDER FROM ALL PLATFORMS) Take orders from EVERYWHERE03
  14. 14. ENGAGE USING SOCIAL MEDIA INTEGRATION Facebook Twitter MusicPhotos 04 Interact with customers using Social Media integration
  15. 15. 05 Offer location based services (nearest outlet, store hours)
  16. 16. 05 Offer location based services (nearest outlet, store hours)
  17. 17. FEEDBACK   06 Get real time feedback to help improve your services Every bill receipt carries the QR code equivalent to the spend value

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