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A healthcare provider\\’s revenue cycle is very complex and involves many processes and players across a broad spectrum of activities from patient scheduling and registration to charging for services to billing and collections. At this event, attendees will gain valuable strategic tools and processes geared at program performance—clinically, operationally and financially. Participants will understand the multiple challenges facing a new chief financial officer (CFO) from those who have been in the trenches. Learn some of the key implementation techniques that are being utilized to develop personal relationships with the chief executive officer, chief medical officer, chief revenue officer, the finance committee and the board. With comprehensive and sustainable revenue cycle improvements, operating income for hospitals should improve consistently.