Best Practices in Healthcare Facilities Management and Engineering

TO REGISTER: Please Call (414) 988-4055 Or Visit Our Registration Page – www.mindstreamedu.com

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Best Practices
HEALTHCARE ENGINEERING & FACILITIES MANAGEMENT
JUNE 30, 2011 – JULY 1, 2011 – CLEVELAND, OHIO
This Exclusive Event Will Highlight The Modern Trends, Pioneering Strategies and Best Case Studies From Leading
Healthcare Organizations That Have Implemented Successful Engineering and Facilities Management Best Practices,
Operating Tactics, As Well As Cost Reduction and Quality Strategies…

Topics of Discussion:
Confirmed Speakers Confirmed Speakers
• Healthcare Reform Dilemma
• LEED Certification, Building Systems
Christina Vernon, AIA, LEED AP BD+C John L. D'Angelo, PE, CMVP
Sr. Director, Sustainability and Environmental
• Evidence Based Design Approach
Senior Director of Facilities
Strategy Office for a Healthy Environment • Lighting Rx: A Panacea for Hospital Facilities and CLEVELAND CLINIC
CLEVELAND CLINIC Population Stimulation
• The Norm in Facility Design: Value-Driven Planning
• Critical Actions To Take Before 2011 Alan Sullivan, AIA, ACHA
Mayer Zimmerman
• NFPA 101 and IBC: Compatible or Conflicting Codes Director of Healthcare Studio
Life Safety Code Specialist KZF DEISGN, INC
MAYER D ZIMMERMAN ASSOCIATES • Air Flow Detection Systems
• Develop Better Budgeting Outcomes
• Vendor Selection & Management Mohamed Abaza
Terry Miller • Facilities Management & Finance Energy Services Manager, Program Director
EVP & COO
• Life Code Safety GILBANE BUILDING COMPANY
GENE BURTON & ASSOCIATES
• Health Care HVAC Fundamentals
• Executive Environmentalism Kristin Petersen
Matt Reigle, MBA • Master Planning Seismic Compliance and a Sustainable Principal
Principal Design Direction TRUE NORTH HEALTHCARE
MATT REIGLE & ASSOCIATES • Greening Healthcare with Geothermal
• Incorporate Patient Centric Design Principals
Gregg R. Belardo
• Top Facility Management Strategies for Healthcare Principal
• Understand Emerging Issues in Facility Planning SUSTINERE
• Guidelines for Design & Construction
• Post Construction & Post Occupancy Findings

EVENT SPONSORS ***EARLY REGISTRATION*** EVENT PARTNERS
Early Bird Registration Ends
April 28, 2011 - $250.00 AIADC Affiliate Discount

***MULTIPLE ATTENDEE DISCOUNT***

Register 3, Get the 4th Free
(Call for Details)



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WHO WILL BE THERE:
This conference is designed for Senior Level Executives, Vice Presidents, Administrators, Directors and Managers within
hospitals, health systems, federal and state agencies, as well as healthcare consultants. Academic Medical Centers, Teaching
Hospitals, and Community Hospitals are also encouraged to attend.

KEY TITLE(S) IN ATTENDANCE:

• Facilities Management, Facilities Planning • Materials Management, Building Operations

• Engineers, Facility Engineering • Health Care Facility-Based Planners

• President, CEO, COO, CFO • Business Development, Marketing & Brand Strategy

• Administrator, Executive Director • Patient Safety & Security

• Design & Construction, Interior Designer • Project Managers and Leaders

• Finance Planning, Finance Management • Clinical Engineering/Biomedical Engineering

• Building Operations & Maintenance • Nurse Navigators, Nurse Practitioners

• Strategic Planning, Market Research • Healthcare Consultants

• Real Estate Coordinators • Quality & Transformation

• Director/Manager of Pediatric Service Line • Sustainability, LEED Certified

• Research & Investigation • Director/Manager of Social Work

• Quality & Transformation • HVAC

CONFERENCE THEME:

As healthcare providers strive to protect patient health and safety, for the successful execution of a project, effective planning is
essential. Those involved with the design and execution of the infrastructure in question must consider the many factors which
could impact the job, the successful scheduling, budgeting, site safety, availability of materials, logistics, inconvenience to the
public caused by construction delays, preparing tender documents, etc.

SITE TOUR:

Site tour is limited to 24 total participants. Unfortunately, it becomes very unmanageable if we have any larger of a number.
There will be 2 groups of 12 attendees that will be allowed to participate in the tour. It is on a first come first serve basis. An email
will be sent out to the attendees who registered while there were site tour spots available. If you are not one of the first 24
attendees, your registration will be placed on a waiting list, in case a spot becomes available. Thank you for your understanding.



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CONFERENCE DAY 1:
8:00 AM – 8:30 AM Registration, Continental Breakfast & Exhibits
8:30 AM – 8:40 AM Chairperson’s Welcoming Remarks: Matt Reigle, MBA – Matt Reigle & Associates
8:40 AM – 9:40 AM ***KEYNOTE***ENVIRONMENTAL STEWARDSHIP FROM AN OPERATIONAL STANDPOINT

Christina Vernon, AIA, LEED AP BD+C, Sr. Director, Sustainability and Environmental Strategy Office for a Healthy
Environment, CLEVELAND CLINIC
(Case-Study Focused)
Healthy communities require healthy environments to thrive. As stewards of community health, healthcare organizations are
increasingly aware of their responsibility to be stewards of the external environments upon which their communities rely. Internally,
the built and operating environments of healthcare facilities also impact a hospital's ability to provide a safe work and healing
environment. Learn about Cleveland Clinic's sustainability journey as an example of leadership in healthy buildings, healthy
operations and better buying while finding champions and leaders within its walls and its communities to provide triple bottom line
benefit to the organization and its stakeholders.
• Design and Productivity
• Managing Risk in the Building Process
• Corporate Architects and Facility Management
• The Design Process as a Problem-Solving Tool
• Evidence-Based Approach Strategies
9:40 AM – 10:40 AM ***KEYNOTE***HEALTHCARE ENERGY MANAGEMENT

John L. D'Angelo, PE, CMVP, Senior Director of Facilities, CLEVELAND CLINIC
This presentation will cover specific energy and facilities management best practices as well as an in-depth discussion on the
Hospital Energy Alliance. Attendees will explore the Cleveland Clinic’s hospital facilities infrastructure to gain a better
understanding of the energy consumed throughout specialty areas and the hospital grounds. Attendees will learn about how to
start and maintain improving energy performance while positively affecting the Environment of Care.
• Facilities Management Best Practices
• Hospital Energy Alliance
• Energy Plan Management
• Evidence-Based Approach Strategies
• Energy Length of Stays as it Relates to Patient Outcomes
• Energy Management – Demand Side vs. Supply Side



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10:40 AM – 11:00 AM Morning Break & Refreshments
11:00 AM – 12:15 PM CLEVELAND CLINIC EXCLUSIVE SITE TOURS
12:15 PM – 1:15 PM Networking Luncheon

The Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research
and education. Cleveland Clinic again placed among the nation’s best hospitals overall, ranking 4th in the country.
Christina Vernon & John D’Angelo will lead the tours of the Cleveland Clinic. Site Tour Attendance Is Limited!!!
1:15 PM – 2:05 PM COMPLIANCE WITH LIFE SAFETY CODE DEFICIENCIES IN HOSPITALS
Mayer D. Zimmerman, Life Safety Code Consultant, MAYER D. ZIMMERMAN, M.S.
Mayer will present 5 to 10 of the most prevalent deficiencies found during life safety codes surveys in hospitals, and discuss what
steps are needed to be taken to correct these deficiencies. To go one step further, Mayer will demonstrate how to keep these
common deficiencies from recurring. He will also show how to request waivers from Medicare and/or equivalencies from the Joint
Commission.
• How to Recognize Life Safety Code Deficiencies
• How to Correct the Most Common Life Safety Code Deficiencies
• When and How to Request Waivers
• How to Keep Life Safety Code Deficiencies From Recurring
2:05 PM – 2:55 PM SMART HOSPITALS – IT’S MORE THAN THE DATA THAT DROPS

Terry Miller, Executive Vice President and Chief Operating Officer, GENE BURTON & ASSOCIATES
Medical equipment has become the primary source for medical information in the hospital of today. Planning, design, and
implementation of healthcare facilities today requires a working knowledge of care and treatment processes, the medical
technologies that support those processes, information the technologies produce, and the infrastructure necessary for capturing,
storing, and accessing the information.
Terry’s presentation will provide an overview of the latest medical technology advancements, the effect of technology
advancement on planning and design, and strategies for successfully implementing technologies within both traditional
construction models, and the IPD Model (Integrated Project Delivery).
• Identify the Evolution and Scope of Medical Technology, Using Historical Benchmarks, and Its Impact on Hospital
Planning, Design, and Construction
• Analyze and Compare Project Delivery Models and the Impact on Technology Planning and Implementation
• Assess the Potential Effects of Clinical Delivery Trends and Technology Advancements on Future Hospital Design, Based
on Current Research Examples
• Determine the Effect of Technology on Information Infrastructure and Project Implementation, Based on Examples From
Actual Projects


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2:55 PM – 3:15 PM Afternoon Break & Refreshments
3:15 PM – 4:45 PM INTERACTIVE PANEL DISCUSSION: Led By Matt Reigle, MBA – Matt Reigle & Associates
Matt Reigle, MBA, Principal, Matt Reigle & Associates – Session Leader
Session Panelists:
• Christina Vernon, AIA, LEED AP BD+C, Cleveland Clinic – Session Panelist
• John L. D'Angelo, PE, CMVP, Cleveland Clinic – Session Panelist
• Alan Sullivan, AIA, ACHA, KZF Design, Inc – Session Panelist

A lively, thorough exploration into healthcare through an interactive panel discussion will focus on measuring and benchmarking
facilities management results of your hospital to remain competitive in the future for long term success. This session will discuss
methods and case examples that focus on understanding the upcoming trends, best practices and key measures within our
healthcare systems. The emphasis will be on trends in healthcare, technology, concepts and principles that truly impact outcomes
and quality performance of a hospital. Collaborate amongst each other to decipher and implement best practices centered at
quality patient care delivery.

• Trends In Technology
• Lean Green & Clean
• Health Care Reform and its Effects
• Purchasing Best Practices & Habits
• Master Planning & Capital Budget Management
4:45 PM – 5:00 PM DAY 1 RECAP – Led By Matt Reigle, Matt Reigle & Associates – END OF DAY 1

CONFERENCE DAY 2:
8:15 AM – 8:45 AM Registration, Continental Breakfast & Exhibits
8:45 AM – 9:00 AM Chairperson’s Day 2 Opening Remarks: Matt Reigle, MBA – Matt Reigle & Associates
9:00 AM – 10:00 AM SUSTAINABILITY – A NEW PLAYBOOK FOR HOSPITALS
Gregg R. Belardo, Principal, SUSTINERE AND Kristin Petersen, Principal, TRUE NORTH HEALTHCARE
Sustainability is a tremendous opportunity for hospitals to innovate, in essence to develop a new playbook. Done well
sustainability should permeate throughout an entire organization and become firmly entrenched in their culture.

Sustainability is not just about being green or reducing your environmental footprint. It is also about making good long term
decisions that make financial sense. And it's about engaging your employees and supporting the communities in which you
operate. It's about improving your Triple Bottom Line. For high performers ultimately it becomes part of how business is done.
• How to Identify What Stage Along the "Sustainability Continuum™" Your Organization Is In
• Innovative Strategic Programs That Can Help Achieve Bottom Line Value
• How to Drive a Culture of Sustainability
• Making Metrics Matter



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10:00 AM – 10:50 AM MASTER PLANNING TO STAY AHEAD OF THE COMPETITION

Alan Sullivan, Director of Healthcare Studio, KZF DESIGN, INC.
The current economy coupled with healthcare reform will dictate that hospitals be competitive for patients business while
developing a strategy to live within a reimbursement system that is yet to be developed. Facilities will be challenged to develop
and maintain a growth strategy to align themselves with the required minimum growth to maintain current market share while
developing growth to capture new markets. This must be maintained while minimizing capital expenditures and improving on
overall quality. Facilities must plan for better efficiency of resources and eliminate waste in operations more for the future than
ever before. Throwaway projects will no longer be affordable or acceptable. Hospitals must develop a planning model that can be
implemented over a period of time and will have the flexibility to change within a constantly changing environment. Projecting the
costs and outcomes for business lines along with current capacity will be tools for forecasting increased in market share tied to
specific business models.
• Lean Design - What's Old...is New Again
• Healthcare Design – Licensure After the Fact
• Lean Design in Healthcare Master Planning
• Implementing Your Master Plan
10:50 AM – 11:10 AM Morning Break & Refreshments
11:10 AM – 12:00 PM HIGH PERFORMANCE FACILITIES USING WHOLE BUILDING INTEGRATED DESIGN APPROACH

Mohamed Abaza, Energy Services Manager, Program Director, GILBANE BUILDING COMPANY
To be sustainable High Performance Buildings must be economical, taking into account first costs, life-cycle costs and return on
investments. Economy can be achieved on a system level and then on a component level. High performance buildings will use
less material more effectively, are more durable and require less maintenance.
There is no single path to a high performance building; enhanced collaboration and team commitment is paramount. Energy
modeling should be used to inform the design, commission the project, and monitor post occupancy. Measurable goals should be
established early and accomplished throughout the duration of the project.
• Explain Why a Cross Functional Team is Necessary to Successfully Deliver a High Performance Building Project
• Explain the Role of Customer Focus in High Performance Building Development Projects
• Explain the Importance of the Integrated Whole Building Design Approach
• Explain the Benefits of Engaging all Team Member and Stakeholders (Designers, energy consultants, commissioning
agents, contractors, facility managers, and owners) in the design process at conceptual design through post construction
• Apply lessons learned for building cooperation of all team members and stakeholders to meet aggressive energy target
goals
• Explain the importance of translating energy performance and indoor environment, such as daylight availability and
increased ventilation, into spatial reasoning during the early stages of design



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12:00 PM – 1:00 PM Networking Luncheon
1:00 PM – 2:30 PM INTERACTIVE ROUNDTABLE DISCUSSION: Led By Mohamed Abaza – Gilbane Building Company

This interactive roundtable discussion will offer an intimate and strategic platform for all participants to brainstorm, share ideas and
decipher what is needed to accomplish the next step towards excellence within the facilities management and engineering
industry. Openly discuss business models, technological innovations, policy activities, innovative facility best practices and
strategies and other factors that have the greatest impact on the design, development and sustainability of our healthcare
systems.***Audience Participation Is Highly Encouraged.
Mohamed Abaza, Energy Services Manager, Program Director, Gilbane Building Company – Roundtable Leader
Future Challenges & Highlights in Facilities Management, Engineering & Sustainability
• Managing Cash Flow, Allocating Budgets for Proper Maintenance
• Energy Conservation Recommendations, Operations & Maintenance Cost Reduction Strategies
• System Demand Modeling and Capital Allocation Strategies
2:30 PM – 3:00 PM Chairperson’s Event Recap & Closing Remarks: Matt Reigle, MBA – Matt Reigle & Associates

Recap the conference led by Matt Reigle, MBA. Compare notes, discuss presentations, meet with speakers and sponsors, etc.
To ensure that our speakers answer as many questions as possible, please email some of your pre-event speaker questions to
info@mindstreamedu.com. Please provide the speaker name and question in your email. Questions – Must be received no later
than June 24, 2011.

CONFERENCE VENUE & GROUP HOTEL:
InterContinental – Cleveland
9801 Carnegie Avenue
Cleveland, OH 44106
(216) 707-4100
Room Rate: $159.00 per Night

Early Bird Normal
Registration Registration Event
Registration Pricing Expires 04/28/2011 Expires 6/21/2011 Onsite Registration Documentation
Call for Early
Attendees Registration Rate $1,495.00 $1,595.00 $299.00

(Attendee registration includes entrance to event, all catered meals, panel discussions, roundtable discussion, other sessions,
networking reception (if available) and event documentation)
PAYMENT: Payment must be received within 5 days of registering if paying by corporate check. Credit card payments are
processed immediately. You will receive a paid or unpaid invoice shortly after registering.


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