The Internet is now the primary distribution channel for software updates, media files, mobile apps,
desktop applications,...
Electronic Software Delivery
©2014 Akamai Technologies, Inc. All Rights Reserved. Reproduction in whole or in part in any ...
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Electronic Software Delivery Product Brief - Software download optimization and tools that improve adoption and completion rates

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Akamai Electronic Software Delivery offers a predictable, reliable platform for delivering both small and large software downloads effectively; proven to increase software download completion rates through a better online experience. It includes HTTP Downloads for large downloadable objects, a customizable Download Manager application for consumers, and Download Analytics tools and metrics that monitor and report on the entire download process. It leverages the globally-distributed Akamai Intelligent Platform™ for superior scalability, reliability, and performance.

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Electronic Software Delivery Product Brief - Software download optimization and tools that improve adoption and completion rates

  1. 1. The Internet is now the primary distribution channel for software updates, media files, mobile apps, desktop applications, security patches, and many other software-based products. Online software distribution speeds time to market and lowers distribution costs for providers while giving consumers immediate gratification – whether they’re on their desktops, smartphones or any connected device. An effective software download strategy is a key factor in maximizing revenue potential for software products. Building out a specialized software download infrastructure used to be the only solution to the challenges of online software delivery -- supporting a global customer base, large files and traffic surges. But that approach, with its costs and complexity, did not deliver on the promise and revenue opportunity of online software delivery. Nor did it solve the problems of using the Internet as the software delivery platform – latency, congestion, and bottlenecks – which led to poor software download experiences and lower trial conversions and adoption. Electronic Software Delivery (ESD) Electronic Software Delivery (ESD) is a predictable, reliable platform for delivering both small and large software downloads effectively; designed to increase online download completion rates for a better online experience. ESD leverages the globally distributed Akamai Intelligent Platform™ for superior scalability and performance and includes tools and metrics that monitor and report on the entire software download process. How Electronic Software Delivery Works BENEFITS TO YOUR BUSINESS • Improve software download completion rates through faster performance • Scale globally on demand without costly build-out by leveraging the Akamai Intelligent Platform™ • Give consumers a superior software download experience via fully customizable UI and actionable analytics • Simplify download workflow with multi-file software download support and automatic launch actions • Guarantee the integrity of each online software file with automatic error checking and corrections • Gain insight by tracking server and client metrics on software engagement and delivery Electronic Software Delivery Software download optimization and tools that improve adoption and completion rates Authentication Server (Optional) Protected downloads are authenticated (optional) 1a Akamai delivers software quickly & reliably from local cache 3 End user requests is directed to optimal Akamai edge server 1 Content Server Akamai NetStorage (Optional) 2a Akamai Edge Servers Retrieves fresh content from the origin server or Akamai NetStorage 2 Content Upload to NetStorage (Optional) End User AKAMAI MEDIA DELIVERY SOLUTIONS: PRODUCT BRIEF
  2. 2. Electronic Software Delivery ©2014 Akamai Technologies, Inc. All Rights Reserved. Reproduction in whole or in part in any form or medium without express written permission is prohibited. Akamai and the Akamai wave logo are registered trademarks. Other trademarks contained herein are the property of their respective owners. Akamai believes that the information in this publication is accurate as of its publication date; such information is subject to change without notice. Published 06/14. Akamai is headquartered in Cambridge, Massachusetts in the United States with operations in more than 40 offices around the world. Our services and renowned customer care enable businesses to provide an unparalleled Internet experience for their customers worldwide. Addresses, phone numbers and contact information for all locations are listed on www.akamai.com/locations. Akamai® is a leading provider of cloud services for delivering, optimizing and securing online content and business applications. At the core of the company’s solutions is the Akamai Intelligent Platform™ providing extensive reach, coupled with unmatched reliability, security, visibility and expertise. Akamai removes the complexities of connecting the increasingly mobile world, supporting 24/7 consumer demand, and enabling enterprises to securely leverage the cloud. To learn more about how Akamai is accelerating the pace of innovation in a hyperconnected world, please visit www.akamai.com or blogs.akamai.com, and follow @Akamai on Twitter. Key Solution Elements • HTTP Downloads – Fast, reliable cloud-based software delivery to users anywhere in the world, in real time or through scheduled web downloads. Whether multi-gigabyte files or small software patches, the Akamai Intelligent Platform™ handles all software downloads by scaling on demand, optimizing delivery paths, and providing accurate tracking and reporting on electronic software download completion rates. • Download Analytics – This highly flexible, customizable software download solution provides meaningful insight into the performance of software downloads in the language and context of your business. Custom reports capture web software download duration, completion rate, end-user analysis by geography, network, connection speed, and user behavior data. • NetStorage – Globally distributed replicated origin that matches performance, availability, and scalability with electronic software delivery capabilities • Download Manager – Customizable desktop software application for managing large-file software downloads. It improves software download performance and web user experience while simplifying the software download workflow and providing detailed analytics reporting. The Akamai Ecosystem Akamai makes the Internet fast, reliable and secure. Our comprehensive solutions are built on the globally distributed Akamai Intelligent Platform™, managed through the unified, customizable Luna Control Center for visibility and control, and supported by Professional Services experts who get you up and running easily and inspire innovation as your strategies evolve. AKAMAI MEDIA DELIVERY SOLUTIONS: PRODUCT BRIEF

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