Managing the Start-up

       Estonia 2009

       Rémi Walbaum

         www.venturelab.ch - une initiative de l'Agence p...
Remi Walbaum


 Passion

 Independent

 Risk




                                                 - Slide 3




Remi Wa...
Plan


 Management ?
 Finance
 Timing
 Information
 Organization
 Team
 Finance
 Crisis
 Management Tools


     ...
Management Key Words



 Anticipate


  Prepare


  Care for People
                             - Slide 7




What is ...
What is your role ?

  Put people in movement




  Including yourself…

                            - Slide 9




Finan...
Timing


 Milestones

 Monitor Market Movements




                                         - Slide 11




Information
...
Organization: Corporate governance
 Organization                                             Board



 Communication    ...
Team: Asess Needs

    Role of the Founder's)

    What other skills are key to the business

    When do you need thos...
Team: Internal vs External resources

       Drawbacks                                                                  Ad...
Team. When it works
                                                            From

                                   T...
Crisis Management

      Never attempt a turnaround with a team of
       people you do not know.
      Get reliable inf...
People


 Eg: Fleur de Pains Votre Responsable




                                           23

                       ...
What are management tools ?

  The key information you and your team needs to

  Invest time in defining early
     Wha...
The Management cockpit


  A must…like in a plane. ;-)

    All necessary indicators to make a decision and
     follow t...
The Cockpit infrastructure

                                                           Consolidation area
               ...
Personal management

  Use the personal                       Tools
   effectiveness tools
     Prioritize the issues (...
Seven habits of highly effective people

1.  Be proactive - act or be acted upon
2.  Begin with the end in mind- lead your...
Marketing and sales

  Pipeline                           Tools
     Quality and quantity                Excel table
...
Production

  Production level          Tools
     KPI per business            Intranet
                              ...
The PARETO time principle

The trivial many situations or problems (80% of the
time expended) produce 20% of the results

...
Thank you for your attention




                               - Slide 41




                                           ...
Upcoming SlideShare
Loading in …5
×

Remi Slaidid

468 views

Published on

Published in: Business, Education
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
468
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
2
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Remi Slaidid

  1. 1. Managing the Start-up Estonia 2009 Rémi Walbaum www.venturelab.ch - une initiative de l'Agence pour la promotion de l'innovation CTI Remi Walbaum - Slide 2 1
  2. 2. Remi Walbaum  Passion  Independent  Risk - Slide 3 Remi Walbaum 5 T’s  Experience sharing  Cokin: Travel autonomy  De Vere: Timing is critical  Axe: Talk the customer language  Le shop Try not to educate  Fleur de Pains Turn upside down - Slide 4 2
  3. 3. Plan  Management ?  Finance  Timing  Information  Organization  Team  Finance  Crisis  Management Tools - Slide 5 Management  Control Vs Out of Control - Slide 6 3
  4. 4. Management Key Words  Anticipate   Prepare   Care for People - Slide 7 What is your role ?  Fulfill the Mission   Stick to the Objectives   Jump barriers - Slide 8 4
  5. 5. What is your role ?   Put people in movement   Including yourself… - Slide 9 Finance  Secure Finance  Burn Rate  Cash Flow  Payrolls first  Sales Funnel - Slide 10 5
  6. 6. Timing  Milestones  Monitor Market Movements - Slide 11 Information  Essentials infos to run the Business  Communication channel  Internal External  Formal Informal  Frequency - Slide 12 6
  7. 7. Organization: Corporate governance  Organization Board  Communication CEO Admin & HR  Rules Test and Marketing and R&D production sales  Be flexible, plan for change  Professional as of day 1  Say what you have in mind  Design the model that suits your business - Slide 13 Team: Plan  Assess needs  Competing for people  Internal versus external resources  Build a team - Slide 14 7
  8. 8. Team: Asess Needs  Role of the Founder's)  What other skills are key to the business  When do you need those skills?  When can you afford them ? - Slide 15 Team : Competing for people  Reward risk takers  Fight for the good Resources  Efficient people operational tommorrow - Slide 16 8
  9. 9. Team: Internal vs External resources Drawbacks Advantages of of external Case by Case external resources resources •  High unit cost •  Variable cost •  Loss of internal expertise •  Focused expertise •  Relative Priority •  Fast / available •  Committment level •  Committment level Specific cases Research Technical Dev Legal Planning Marketing Logistics Accounting Sales - Slide 17 Team: the Process s e w, ofile Revi e d Pr man ce quir ion rfor ion on y Re ctio n ivat Pe nati ntif Indu Mot ot Resi g Ide Prom nt al on issa l ruitme actu nsat i Dism Rec ntr pe d co Com l an Lega - Slide 18 9
  10. 10. Team. When it works From The Five Dysfunctions of a Inattention to Team Results ” by Patrick Lencioni, Copyright 2002 by Patrick Lencioni Reprinted with permission of John Wiley & Sons, Inc. Avoidance of Accountability Lack of Commitment Fear of Conflict Absence of Trust - Slide 19 Crisis Management  Handle it  Look after yourself as well  Analyze with others  Decide  Apply - Slide 20 10
  11. 11. Crisis Management  Never attempt a turnaround with a team of people you do not know.  Get reliable information  Cash, Cash, Cash  Focus on customers and prospects.  Communicate, all the time.  When you cut back, make sure you cut enough  Make a list of what is critical to survival and what's just "nice to have".  Don't leave any skeletons in the closet. - Slide 21 Company“DNA” is made by its team   The entrepreneur is the cornerstone of the company’s culture   Give the tone and spirit of the company   Communicate   Know that everything you do does communicate   Team interaction models to culture - Slide 22 11
  12. 12. People  Eg: Fleur de Pains Votre Responsable 23 - Slide 23 Management Tools 12
  13. 13. What are management tools ?   The key information you and your team needs to   Invest time in defining early   What information ?   When you need ?   The key to anticipation   Figures   What you can’t measure, you can’t manage - Slide 25 The Management cockpit Strategy should not be revised often Decisions are 200 times per day   The entrepreneur @ the heart of this process   Show the way - Slide 26 13
  14. 14. The Management cockpit A must…like in a plane. ;-)   All necessary indicators to make a decision and follow them up.   That relates and reminds you, your strategy.   Requires constant discipline - Slide 27 The Management cockpit Output   Decision process   Differentiate intuition from facts   Sharing information or not - Slide 28 14
  15. 15. The Cockpit infrastructure   Consolidation area   For the Pilot only Personnal management The Cockpit Finance Others Production Marketing and Sales Project Management Human Ressources   Identify flows of information   Information flows vary according to the company’s size   Build the necessary IT infrastructure - Slide 29 The Management cockpit   Design your own   Tools management cockpit and   Dr George’s book KPI, based on the same   Excell sheet general concept   Netsuite.com   Set time apart to do it   … regularly   Keep the strategy visible   Control the info flow   Then Decide …   Action   Communication - Slide 30 15
  16. 16. Personal management   Use the personal   Tools effectiveness tools   Prioritize the issues (Urgent –   Mind maps Important matrix)   Free: mmpersonal30-2e.exe   Monitor yourself like you   Commercial: Mindjet (+ monitor your staff Gyronix for projects)   To do lists   Check your own efficiency   Integrate your own situation (conditions, week cycle)   Health evaluation   Build and Maintain the NETWORK !   Act – Outlook   Plaxo   Online (Xing,, …) - Slide 31 Time Management Matrix Urgent Not urgent Reactive Leadership Important Crises Planning Deadlines Empowering meetings Visioning Deception Waste Not important Interruptions Trivia Email Junk mail Phone calls Busy work - Slide 32 16
  17. 17. Seven habits of highly effective people 1.  Be proactive - act or be acted upon 2.  Begin with the end in mind- lead yourself to your personal vision 3.  Put first things first – organize and execute around priorities 4.  Think win/win – always seek mutual benefit 5.  Seek first to understand, then to be understood – empathetic listening and deep understanding 6.  Synergize – discover creative alternatives in collaboration with others 7.  Renew yourself – physical, mental, social, and spiritual nature - Slide 33 Finance   Monthly P&L   Tools   Accounting software   Indicators   Cost of good sold   External accountant   Burn Rate   Cash flow   Debt ratio   Results YTD (Year to Date)   History of business - Slide 34 17
  18. 18. Marketing and sales   Pipeline   Tools   Quality and quantity   Excel table   Conversion rate   CRM solutions   Retention rate   Salesforce.com,   Process time for contact to eCRM.com, … cash in   Start your Customer Relationship Management (CRM) from day 1   5 top customers !   Business Intelligence   Competitors   Market - Slide 35 Human Ressources   HR Administration (salary,   Tools …)   Chamber of commerce /   Headcount Insurances / Accounting firms offer HR management   Missing / opportunities for salary,   Training   Competences – skills   Insight discovery   Productivity ratio Personality test   Quality ratio   Personality assessment   Strength finder team (education.gallup.com >   Climax scale Strengthfinder !) - Slide 36 18
  19. 19. Production   Production level   Tools   KPI per business   Intranet   Groove (P2P intranet)   Project management   Egroupware.com   Alextra.com,   Ressources Companyintranet.com, …   Deadline   Budget   Identify and share knowledge - Slide 37 Others   IP issues   Innovation process   … Any relevant issue for your business   R&D Rate   Risk Evaluation   Number of contacts made   … - Slide 38 19
  20. 20. The PARETO time principle The trivial many situations or problems (80% of the time expended) produce 20% of the results The critical few situations or problems(20% of the time expended) produce 80% of the results Plan your time to concentrate on the most productive activities - Slide 39   Make sure you enjoy what you are doing   If not the others will notice and adapt  Have Fun doing it… - Slide 40 20
  21. 21. Thank you for your attention - Slide 41 21

×