Measurement definition document ver1 12_may2010-a

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Measurement definition document ver1 12_may2010-a

  1. 1. Balanced Scorecard KATALYST Measurement Definition Document Scorecard Perspective: Strategic Linkage: Measurement Ref No: Measurement name: Description: Exclusions: Purpose of Measure: Link to Process: Type of Measure: [ ] Quality [ ] Cycle Time [ ] Service [ ] Financial [ ] People Type of Indicator: [ ] Lead (Boosting measure) [ ] Lag (Result Measure) Impact on scorecard: [ ] Direct (higher is better) [ ] Inverse (lower is better) Degree of Reliability: [ ] V for Very Reliable, M for Medium Reliability, L for Low Reliability Calculation formula: Assumptions: Department: Responsibility: Unit of measure: Reporting frequency: [ ] Monthly [ ] Quarterly [ ] Yearly [ ] Other __________ Data source: [ ] Currently Available [ ] Requires some research Data availability: [ ] Requires extensive research [ ]Not Available at this time Date of availability: Xx of every month Target: Target derivation: Drill Downs: Customer: Latest data (actual): Issues/Initiatives: Approved By :____________________ Version : 1.0 Date :____________________ Version Date : 12 May 2010 measurementdefinitiondocumentver112may2010-a-100730044114-phpapp02.doc BSC2010-AJ

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