What To Do When Training Isnt A Priority

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A guide for managing an HR/Leadership oriented training department...especially when there isn\'t much budget for it.

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What To Do When Training Isnt A Priority

  1. 1. What To Do When Training Isn’t A Priority by Scott Airitam President Scott Airitam’s Leadership Systems, LLC Culture, Leadership, Ethics, and Team Dynamics Services 214-206-7343
  2. 2. The Training Department is proud to let you know the ROI figures from last year. As you know we’ve adopted a new blended-learning strategy, keeping us current on industry trends. Electronic versus traditional is split 15/85. We’ve created a decision matrix to guide curriculum development on instructor-led versus alternative delivery. Of course, we want to tie everything to performance while collaborating with blah-blah blah blah blah blah, blah blah-blah blah… BLAH BLAH BLAH
  3. 3. What Has Your Training Budget Done In Recent Years?
  4. 4. The Executive Level’s Positive and Negative Impressions of Training and Development POSITIVE NEGATIVE Remember the old customer service adage: It takes 12 positive impression to overcome a single negative impression.
  5. 5. Schools of Thought School of Thought #1—Operate Training As If It Were a Business Unto Itself School of Thought #2—Only Provide Training For Those Things Most Needed School of Thought #3—Sculpt Your Fiscal Reaction School of Thought #4—Make Sure The Right People Understand Your Approach and Success
  6. 6. Operate Training As If It Were A Business Unto Itself Identify the parallels of running a training department and running a business… Profit = Value Common Goal Execution and Productivity Extinction or Survival or Success
  7. 7. Only Provide Training For Those Things Most Needed <ul><li>What things are critical to the success of the organization? </li></ul><ul><li>What does your group do best? </li></ul><ul><li>Are your answers to the above questions aligned with what top management thinks? </li></ul>
  8. 8. Only Provide Training For Those Things Most Needed <ul><li>Don’t forget the training that is of a legal nature… </li></ul>
  9. 9. Only Provide Training For Those Things Most Needed Now, we will create a plan that allows you to continue to offer the rest without actually offering courses…
  10. 10. Only Provide Training For Those Things Most Needed Identify the disciplines that affect a person’s performance and productivity… <ul><li>Handling the talent… Hiring, Firing, Leadership, Succession Planning, Coaching… </li></ul><ul><li>Handling the workload… Planning, Project Management, Time Management, Delegation… </li></ul>
  11. 11. Only Provide Training For Those Things Most Needed Take Those Disciplines And Create Performance Aids!!!
  12. 12. Only Provide Training For Those Things Most Needed Performance Aids… <ul><li>Checklists </li></ul><ul><li>Intranet Guides </li></ul><ul><li>Posters, Computer Hangers, Wall Plaques </li></ul><ul><li>Flowcharts </li></ul><ul><li>Calendars </li></ul><ul><li>Worksheets, Instructions on Forms </li></ul>
  13. 13. Only Provide Training For Those Things Most Needed It’s Time To Begin Partnering With Management
  14. 14. Only Provide Training For Those Things Most Needed Bring Training To The Coaching Level <ul><li>Performance management, rewards and recognition </li></ul><ul><li>Dealing with poor attitudes </li></ul><ul><li>Leading amidst change </li></ul><ul><li>Working with diminishing resources </li></ul><ul><li>Dealing with diversity </li></ul>
  15. 15. Only Provide Training For Those Things Most Needed Become The Conduit For Knowledge <ul><li>Find or negotiate the most inexpensive, relevant college courses </li></ul><ul><li>Catalog resources within the organization that can be opened up to all </li></ul><ul><li>Bring in brown-bag presenters </li></ul><ul><li>Keep a finger on the pulse of who’s doing specific things well…be the catalyst for sharing best practices </li></ul>
  16. 16. Sculpt Your Fiscal Reaction Find out how the training numbers affect the overall fiscal landscape of the company
  17. 17. Sculpt Your Fiscal Reaction Make yourself capable of conversing on a cash flow and balance sheet level about the training function’s economic fit
  18. 18. Sculpt Your Fiscal Reaction Be able to verbalize real numbers regarding… <ul><li>the attraction of quality applicants based on the training that is available </li></ul><ul><li>corporate performance management numbers </li></ul><ul><li>lawsuits, charges and settlements at your organization </li></ul>
  19. 19. Sculpt Your Fiscal Reaction Track the numbers on everything you touch
  20. 20. Make Sure The Right People Understand Your Approach And Your Success <ul><li>Create a presentation displaying your projected cost savings </li></ul><ul><li>At the end of the year show your actual cost savings in response to your corporate situation </li></ul>
  21. 21. What To Do When Training Isn’t A Priority by Scott Airitam President Scott Airitam’s Leadership Systems, LLC Culture, Leadership, Ethics, and Team Dynamics Services 214-206-7343

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