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Aileen Armstrong, founder of achievingSYNERGY
A Financial Institution required their existing IT system to be
reviewed and updated for future needs. It was a major capital
project, with project team members being drawn from a range of
functional areas. The team was not a natural team as they had to
operate within their operational and project roles concurrently.
Problem: The team needed to form and problem solve quickly. Plus
quickly gain support from a variety of company stakeholders.
Once the current situation and problem was understood the team
needed to develop practical recommendations.
Action: HBDI and Whole Brain thinking framework was used.
Results: Team members got to know and understand one another
Quickly formed cohesive and highly productive team.
Highly useful framework which could be used in a variety of
WBT allowed for influence upwards, directly resulted in the
acceptance of their recommendations.
98% of recommendations were accepted by the board.
The project team stated that ”no other team had so many
recommendations accepted by the Board.”
Small company with a high staff turnover and low team cohesion.
Conducted a fun, short event with them the Amazing Scavenger
Team and company identity strengthened through an enjoyable
Event was referred to often as a positive touchstone.
Increased team communication and relationship strength.
Situation: An experienced leader was moved to an established team.
She needed to establish her leadership position within the team quickly
(e.g. respect, communication and getting to know the team).
The team knew there was a need for some staff to be made redundant.
Morale and productivity needed to be maintained or ideally improved
whilst this occurred.
Action: Help establish the leaders position within the team whilst
developing the leader and team at the same time.
Results: The team loved the monthly Actionable Conversations as they
provided a way to learn new skills and strengthen individual, team and
The individuals who were required to leave the organisation (due to
declining market conditions not due to performance) – left the
organisation – wanting to return to the team and leader when the
market conditions improved (and they did rejoin the team later).
Loyalty, engagement and team strength was strengthened. Morale (and
productivity) increased during declining market conditions and
widespread redundancies. Integrated robust communication processes
were created that were highly valued by team members.
Comment was made by the Leaders' Manager “your team is the ‘A’
"Actionable Conversations have transformed our team: we are now
more cohesive, stronger, and more effective. Each Actionable
Conversations helps us reflect on our progress and grow as a team
and as individual leaders."
Michael Hansen, Head of Supply Chain, Clough
"Working with Aileen and achieving SYNERGY was a 5outof5
experience for us. We engaged Aileen to facilitate a Team
Management Systems workshop for us. Aileen simultaneously
confronted and encouraged us and the result has been that
we now have a much better understanding of the way we work as a
team and can now focus on getting the work done and
Daniel High, City of Perth
Please don't hesitate to contact Aileen and the achieving SYNERGY
team for a confidential chat about your situation:
Tel: + 61 8 9316 2823
Mob: + 61 400 406 955