Sahana Eden : Bug Reporting (SahanaCamp 1.2)

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  • Further Information:
    http://eden.sahanafoundation.org/wiki/BugReportingGuidelines
    http://www.chiark.greenend.org.uk/~sgtatham/bugs.html
  • Sahana Eden : Bug Reporting (SahanaCamp 1.2)

    1. 1. SahanaEden: Bug Reporting 5 November 2010, Sahana Camp Michael Howden michael@sahanafoundation.org
    2. 2. Introduction • Why should we report Bugs? • Bug Reporting Guidelines • Report a Bug! • Tracking Bugs
    3. 3. Why Report Bugs? • To fix the bug!!! How? • To communicate the bug to someone (a programmer) who can fix it. So? • A programmer can reproduce the bug AND FIX IT
    4. 4. Guidelines • Show Me • Show me how to show myself • Always report what actually happens – not just what you think the problem is. • Write Clearly: – Specific – Verbose (More is More!) – Read what you wrote
    5. 5. Isit aNewBug? http://eden.sahanafoundation.org/search •Check to make sure that the bug hasn’t been reported already. •Add more information if you can
    6. 6. Reporting aBug Find a bug in Sahana Eden! http://eden.sahanafoundation.org/newticket
    7. 7. Reporting aBug • Summary • Reporter • Description – Browser – System State – Steps to Reproduce – Expected Result – Actual Result • Priority • Components • Keywords • Type • Version
    8. 8. Reporting aBug DO NOT FILL: •Assign to •Due Date If the programmer changes any of the fields, do not change them back without checking Answer any questions for additional information
    9. 9. Bug Tracking http://eden.sahanafoundation.org/report Is Bug Still Occurring? resolve as: invalid Can you Reproduce Bug? Add more information Ask bug reporter for more information Yes No Yes No
    10. 10. Bug Tracking http://eden.sahanafoundation.org/report Is Bug Still Occurring? resolve as: invalid Can you Reproduce Bug? Add more information Ask bug reporter for more information Yes No Yes No

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