IT Policies and Procedures

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This ebook contains various documents for IT Provider such as presentation of company profile, proposal of LAN installation, contract service, HRD and payroll application, internet, contract of LAN installation, website, subscription of internet, examples of documentation of LAN Installation technique, agenda of delivery and reception of website work, website, agenda of being ready to operate internet, computer service ticket and user of computer history card.

The ebook is significantly suitable for those who want and have profession as IT consultant, IT contractor, programmer, and ISP and the benefits for those who get it are ;

1. To save time for some hours in searching out the related documents in internet.
2. To save cost of paying legal consultant fee.
3. To make you easier to complete the related document on time.

Further, you just edit and adapt to the specification required by any work. This ebook has two (2) versions of language : Indonesian and English for USD$10.00 or equivalent to Rp.100,000 in Indonesia. Automatic order can be done at :
http://Most-Wanted-IT-Documents.com


For manual order, you can transfer the money (Rp. 100,000) per title into the BCA KCP Kampung Baru Account No. 8430089243 on behalf of Ahmad Suhendro, and then please confirm by email to ahmad.suhendro@gmail.com with the examples, total money transferred, date of transfer, bank’s name and your bank account number. And then, the ebook will be sent by email.

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IT Policies and Procedures

  1. 1.
  2. 2. IMPORTANT TO READ<br />The copy rights is covered by the Laws. This ebook is not intended for ; <br /><ul><li> Offering by auction or action site
  3. 3. Offering in bonus or gift
  4. 4. Compiling in a package
  5. 5. Resale or redistribution by anyone without prior written permit by the </li></ul>author. <br />The content of this ebook is based on the personal research and experience by author. He does not offer any legal, administrative and financial recommendations related the content and is not responsible to the application process and the result. The author suggests that any reader <br />always uses professional individuals for application in any organization. <br />The readers are fully responsible for application and utility of the content.<br />
  6. 6. Most Wanted Documents for IT Department <br />This ebook contains various documents for IT department such as Standard Operating Procedure, Procedure Manual, Key Performance Indicator,Key Result Area, Form and Log. <br />The benefits for those who get it are;<br /><ul><li> To save time for some hours in searching out the related documents in internet.
  7. 7. To save cost of paying management consultant fee.
  8. 8. To make the manager and staff of IT easier to measure the department </li></ul>performance. <br /><ul><li> To facility the document management due to any document has a typical number. </li></ul>Further, you just edit and adapt to the specification required by any work of your department. <br />
  9. 9. CONTENT<br /><ul><li> ACKNOWLEDGEMENT iii
  10. 10. STANDARD OPERATING PROCEDURE1
  11. 11. PROCEDURE MANUAL 6
  12. 12. KEY PERFORMANCE INDICATOR 10
  13. 13. KEY RESULT AREA 12
  14. 14. EXAMPLES OF FORMS AND LOGS 14
  15. 15. ABOUT THE AUTHOR 32</li></li></ul><li> 1. OBJECTIVE<br /> As a reserve or backup for avoidance of any operational damage to information system. <br /> 2. SCOPE<br /> To describe duty and responsibility of any staff to backup database perfectly. <br /> 3. DEFINITION <br /> 3.1 HP (Hewlett Packard) = Vendor of tape backup.<br /> 4. DOCUMENT <br /> 4.1 Database Backup Daily Log. <br /> 5. PROCEDURAL DETAIL <br />
  16. 16. 1.OBJECTIVE <br /> To make sure that the data and information are stored safely and kept in confidence. <br />2. SCOPE <br /> To describe duty and responsibility of any staff for protection of information system that avoid any unexpected things such as misuse of data, illegal use of data, and damage to information system, arrange and monitor access into information system continuously for anticipation of any possible mistake/error. <br />3. DEFINITION <br /> 3.1 ITS = Information Technology System.<br /> 3.2 SUAF = Smile User Application Form.<br /> 3.3 BSHIS = Big Smile Hotel Information System.<br />4. DOCUMENT <br /> 4.1 Server Room Log<br /> 4.2 SUAF <br />5. PROCEDURAL DETAIL <br />
  17. 17. User Name : _______________________________ Form Number : __________________________________<br />Department : ______________________________ Inspection Date : _________________________________<br />Computer Name : ___________________________ Serial Number/Sticker Number : _____________________<br />Hardware Specification<br />Computer Brand : _________ Model : ____________ Processor : ___________ Motherboard : _____________ Memory : __________ Harddisk : _______________ Optical Disk : __________ Monitor/LCD : _____________ Printer : ____________ Scanner : _______________ Other Peripheral : _________________<br />Software Specification<br />Operating System : ________________________________________________ Service Pack : _____________<br />Office Applications : __________________________________________________________________________<br />Other Applications : __________________________________________________________________________ <br />
  18. 18.
  19. 19. The complete version of this ebook has 25 documents.<br />This ebook has two (2) versions of language : Indonesian and English each of which is for USD$5.00 or equivalent to Rp. 45,000 in Indonesia. Automatic order can be done at : <br />http://Most-Wanted-IT-Documents.com<br />For manually order, you can transfer the money (Rp. 45,000) per title / version of language into the BCA KCP KampungBaru Account No. 8430089243 on behalf of Ahmad Suhendro, and then please confirm by email to ahmad.suhendro@gmail.com with the examples, the language version as ordered, total money transferred, date of transfer, bank’s name and your bank account number. And then, the ebook will be sent by email.<br />
  20. 20. 100% Money Back Guarantee – Risk Free<br />If for any reason or no reason at all within those 30 days you still want your money back, just send me an email to ahmad.suhendro@gmail.com and I will give you 100% of your investment back.<br />
  21. 21. Thank You<br />

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