No matter what types of products you buy, you need to be on the lookout for consumer exploitation. Some types of exploitation are small and somewhat insignificant, but other types of exploitation can be quite costly.
Consumer ExploitationIn a capitalist society, the consumer should be king. Even so, there are plenty of ways companies ripconsumers off and treat them poorly. No matter what types of products you buy, you need to be on thelookout for consumer exploitation. Some types of exploitation are small and somewhat insignificant, butother types of exploitation can be quite costly.The following are the forms of consumer exploitation:1) Underweight and under measures.2) High prices.3) Sub standard quality.4) Adulteration of goods5) Duplicate articles.6) Rough behavior and undue conditions.7) Lack of safety devices.8) Poor or inadequate after sales service.Reasons for Consumer Exploitation1. Illiteracy and Ignorance: Consumers in India are mostly illiterate and ignorant. They do notunderstand their rights. A system is required to protect them from unscrupulous businessmen.2. Unorganized Consumers: In India consumers are widely dispersed and are not united. They are at themercy of businessmen. On the other hand, producers and traders are organized and powerful.3. Spurious Goods: There is increasing supply of duplicate products. It is very difficult for an ordinaryconsumer to distinguish between a genuine product and its imitation. It is necessary to protectconsumers from such exploitation by ensuring compliance with prescribed norms of quality and safety.4. Deceptive Advertising: Many advertisements make false promises, are highly exaggerated and giveincomplete descriptions of products. Consumers are misled by false advertisement and do not know thereal quality of advertised goods.5. Malpractices of Businessmen: Fraudulent, unethical and monopolistic trade practices on the part ofbusinessmen lead to exploitation of consumers. Consumers often get defective, inferior andsubstandard goods and poor service. Certain measures are required to protect the consumers againstsuch malpractices. File your consumer complaint and grievances on www.evyoo.com
Avoiding Consumer ExploitationIn the Consumer Protection Act, 1986 of India, the following six consumer rights have been recognized. • The right to be protected from all types of hazardous goods and services • The right to be fully informed about the performance and quality of all goods and services • The right to free choice of goods and services • The right to be heard in all decision-making processes related to consumer interests • The right to seek redressal, whenever consumer rights have been infringed • The right to complete consumer educationIf you have been denied the above rights, you can file a complaint to respective authorities. Though, thebest way to avoid consumer exploitation and fraud is to educate oneself. Know or be aware of what ishappening around you. Read the cases of various scams, thefts, burglaries, phishing scams etc,highlighted in your local newspaper and also on television. File your consumer complaint and grievances on www.evyoo.com