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Ahmad AlHalabi CV

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Please find my CV in the attachment

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Ahmad AlHalabi CV

  1. 1. Personal Information: Name: Ahmad Last Name: AlHalabi Nationality: Syrian Place Of Birth: DAMASCUS Date of Birth: 1985-10-10 Marital Status: Single Address: Lübeck – Deutschland E-Mail Address: ahmad.halabi85@gmail.com Skype: ahmad.halabi8 Mobile No.: 00 49 157 55714676 Cisco ID CSCO11586000 Education: Damascus University Information Engineering 2008 HND High National Diploma in Computing and Systems Development (QCF) Level 5 Edexcel BTEC Summary : 7+ Years of Experience in Information Systems, Networks and IT Administration with extensive experience in commercial IT solutions. Previous technical duties have included all aspect of company needs with plan, implement, maintain and support an organization's network and communication hardware and software. Courses:  Certified as Software Maintenance Assembly and Systems /2003  Advanced Software Maintenance A+ from Mamoun International Corporation Damascus /2003  Certified as Network + from Mamoun International Corporation Damascus, Syria / 2003  Certified as Linux + from Mamoun International Corporation Damascus, Syria / 2007  Certified in CCNA Academy Cisco Certified Network Associate from Advanced Computer and Technology Institute of Beirut, Lebanon / August 2008.  Certified in CCNA Security Cisco Certified Network Associate in security in advanced computer and technology Institute of Beirut, Lebanon / August 2008.  English Courses from FLC Fakhr Alsham language Center from level 0 to level 7 2008  Certified in CCNA fast track Cisco Certified Network Associate from advanced computer and technology Institute of Beirut, Lebanon / 2009.  Certified in CCNP Cisco Certified Network Professional from advanced computer and technology Institute of Beirut, Lebanon / 2009.  CCIP Cisco Certified internetwork Professional from advanced computer and technology Institute of Beirut, Lebanon / 2009.  Syrian Board Diploma in CWNA Certified Wireless Network Administrator from asr3 Net ISP of Damascus Syria / 2009  RHCE Red hat Linux Network services and security Administration courses At New Horizons Computer learning center of Damascus, Syria / September 2009.  CCDA 640-863 Cisco Designing for Cisco Internetwork Solutions (DESGN), from advanced Computer and Technology institute of Beirut, Lebanon 3/2010.  CCDP 642-873 Designing Cisco Network Service Architectures from advanced computer and technology institute of Beirut, Lebanon .5/2010.
  2. 2.  MCITP Windows Server 2008 in new horizon Syria starts in 1-2-2011 to 1-5- 2011.  CIM Certified International Manager in DHL Express Global Feb. 2014.  GEMBA WALK Certified in DHL Express Global Apr. 2014.  CIS Certified IT Specialist in DHL Express Global Apr. 2014  VMware Virtual Server and Desktop Infrastructure in DHL Express Syria 1-5-2014 1-6-2014  VMware vSphere: Fast Track [v5.5] in DHL Express Syria in 1-6-2014 to 1-7-2014.  VMware vSphere: Install, Configure, Manage [V5.5] in DHL Express Syria in 1-7-2014 to 1-8- 2014.  VMware vSphere with Operations Management: Fast Track [V5.5] in DHL Express Syria in 1-8- 2014 to 1-9-2014. Certificates:  HND High National Diploma in Computing and Systems Development (QCF) Level 5 Edexcel BTEC  Certified in CWNA Certified Wireless Network Administrator. VUE Test Center  Certified in CCNA Academy Cisco Certified Network Associate. Cisco Academy  Certified in CCNA Cisco Certified Network Associate. VUE Test Center  Certified in CCNA Security Cisco Certified Network Associate in Security. VUE Test Center  Certified in CCDA Cisco Certified Designing Associate. VUE Test Center  Certified in CCNP Cisco Certified Network Professional. VUE Test Center  Certified in CCIP Cisco Certified Internetwork Professional. VUE Test Center  Certified in CCDP Cisco Certified Designing Professional. VUE Test Center  Certified in CNSS/NSA 4011 Recognition National Security Agency (NSA) CNSS.  ITIL V3 Foundation Syllabus v4.2: Service Transition Processes and Principles  ITIL V3 Foundation Syllabus v4.2: Service Operation Processes  ITIL V3 Foundation Syllabus v4.2: ITIL and the Service Lifecycle  ITIL V3 Foundation Syllabus v4.2: Service Operation Principles and Functions Experiences & Technical Knowledge More than 7 years industry experience  In which type LAN , WAN , WLAN , xDSL , Routers , switches Cisco, VPN IPSec , MPLS , Routing Protocols , QoS , VLAN , BGP, leased line , SHSDSL , ISDN , Dialup , leased line modems like Tainet , Patton , SHSDSL , Mrotic . And all type of converters, fiber to Ethernet, Multiplexer STM1 to E1 & Ethernet, Windows Servers 2003 & 2008, and Leased Lines.  IT Management skills  Working as ICT in Fager company from 1/2005 till 5/2008 in following tasks: 1. Installing and implementing computers networks. 2. Fixing hardware and software users problem. 3. Computer hardware personal computers and servers locally Assembled or International brands. 4. Installing networks  Working in CSB Company for network & telecommunication from 5-2008 to 5-2010 as Network Engineer in following tasks: 1- Installing of leased lines circuits using xDSL modems of type: (Patton, Tainet). 2- Configuring and trouble shouting E1 multiplexers – Mercury 800&3820. 3- Configuring and trouble shouting Cisco routers and switches. 4- Configuring and trouble shouting Audio codec units related to radio stations (Prodys – Pronto Audio codec. 5- Configuring ISDN NT. 6- Configuring & implementing cable free Microwave and leaser Equipment. 7- Configuring windows Servers.
  3. 3.  Working as IT & eCom Country Manager in DHL Express from 5-2010 to present, also work as Services Analyses in OPS department to follow all KPIs quality. I am Responsible for flowing Tasks: Service Support 1- Lead responses to customer issues and manage escalations in IT incidents, problems, changes requests and projects 2- Make sure that the Change Management processes are applied 3- Coordinate and track implementation of IT changes required by our Business 4- Coordinate Problem Management and Release Management tasks within IT department 5- Monitor and provide rules to improve performance of outsourced support activities Service Delivery 1- Negotiate, agree and maintain Service Level Agreements with business partner, suppliers and customers 2- Provide guidance to measure service availability and performance 3- Analyses, report and review service performance with Country Management and Regional IT 4- Support financials activities related to service delivery 5- Minimize gaps in asset reports (including licenses) by ensuring that relevant 6- Reporting procedures are efficient and well applied so that assets can be used as cost driving factor Relationship Management 1- Establish and maintain a working relationship with the key representatives of users 2- Lead service recovery following major incidents and to keep Business informed accordingly 3- Ensure that the IT services meet users’ needs 4- Define and agree the IT service requirements of the Business: measure, monitor and review satisfaction surveys  Technical Tasks 1- Management networks and systems in all Syria’s branches. 2- Fixing leased lines between branches and network. 3- Troubleshooting switches & routers problems. 4- Programing leased lines modems and troubleshooting problems. 5- Management servers and (DVR) cameras watching. 6- Management of active directory and services. 7- Management of 3G private networks. 8- Management G.HSDSL links. 9- Managing DHL Systems and servers. 10- Managing IT Team. 11- Support customers for eCom tools 12- Managing eCom tools and flowing quality 13- Follow and improve eCom KPIs 14- Follow and improve all OPS KPIs  I have many Awards from MENA Regional office.
  4. 4. Note: During My work in DHL Express I was working as Network Eng. Outsource for many Companies Services & Networks (Government Companies, Enterprise Companies, Radio stations, ISPs). My Projects: 1- Designing and Implementing ADIR Insurance Company - Syria LAN & WAN Network, connecting its branches in Syrian Cities and HQ in Lebanon. http://www.adirinsurance-sy.com 2- Designing and Implementing Sham FM Radio Station, Designing, implementing and configuring the network connectivity between the Stations and the Branches in a highly available design installing Radio Towers in Cities. http://shamfm.fm/ 3- Designing and Implementing SIPC-(Ltd)-Syria-Oudeh Petroleum Company(OPC) Designing, implementing and configuring the network connectivity between Branches using Millimeter Wave: Semi Licensed – 1.25Gbps & up to 5km (Cable Free) and installing STM1 link with E1 multiplexers. http://opc.sy/ 4- Designing and Implementing Japanese Embassy in Damascus, installing AC, LAN, WAN and Wireless, connect with Ministry of Foreign Affairs in Japan using leased line and IPsec VPN tunnel as backup solution. 5- Ministry of Defense, Install Cisco Router with SHDSL, ISDN and Dialup WICs to connect Oracle Database in all offices in Country. 6- Arab Bank Syria, installing Leased lines with SHDSL as backup to connect all branches in Syria. http://www.arabbank-syria.com/ 7- IBTF Bank installing leased lines with STM1 Solution to migrate all leased lines E1 with 1 STM1 link and divided into E1 links using multiplexers. http://www.ibtf.com.sy/ 8- Arab Insurance Company connecting its branches in Jordan and Kuwait using Multi VPN Tunnel, and installing L3 LAN with VLANs. 9- Designing and Implementing DHL Express Syria, installing leased line, SHDSL, VPN IPsec site to site, Microwave connection between branches.  Above projects are not all, there are a lot of projects remain, but those are an overview of the projects.
  5. 5. Communication Skills  Verbal / Nonverbal – Convey easily and quickly any message; Speaks clearly and persuasively in positive or negative situations; listens attentively and seeks clarification; Responds well to questions; Maintain professional nonverbal communication analogous to situation  Written - Writes clearly and informatively with a high level of sophistication; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret complex written information.  Presentation - Presents clearly and informatively, easily maintaining audience attention and responding to audience needs; Able to facilitate discussion, progress effectively, and manage audience as needed.  Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.  Adaptability - Adapts to changes in the work environment; Manages competing demands Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.  Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.  Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Languages:  Arabic: Native language.  English: Good (Reading –Writing- Speaking).  German: Beginning A1 and I am continue Objective:  Seeking a challenging position to subtilize my skills and abilities in networking & Systems.  Hobbies: Computer & technologies, Reading books.

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