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SR10, een certificeerbare norm voor maatschappelijk verantwoord ondernemen door Paul Olivier, Group Manager Certification Vinçotte
StandardizingSocial ResponsibilityIr. Paul Olivier
Position of Management System Standards Environment ISO 31000 ISO 26000Stakeholders Stakeholders Stakeholders
ISO 31000 & ISO 26000 Process focus: New type of metastandards Concentrates on efficiency (how) PDCA, learning organization Systemcomponents: • policy & planning • implementation & operation Stakeholder integration • performance assessment • improvement Process focus Process approach, input-outputStakeholder integration Plan Stakeholder integration Content focus: Act Content focus Do Concentrates on effectiveness (what) Principles (7 principles of SR) Stakeholder management: • discussion Check • deliberation • dialogue Stakeholder integration
Certification of Management System Standards Government: local regulations ILO: own system Industry: costsOHSAS 18001: 2007IQ Net SR 10: 2012 International Certification Network active since 1990 Head office is based in Switzerland Biggest certification network in the world The Network is formed by 36 CB’s 60 countries, 40 NGO’s More than 310000 companies certified Government: local regulations by partners in 150 countries, i.e. about 30% market share worldwide ILO: int. binding legislation Industry: costs
IQ Net SR 10:2012 Content focus Zone of influence Community and society Ethical Accounta Governments Environment behavior bility Product suppliers, Owners, service shareholdersHuman Norms of Transpara providers and and investors rights behavior ncy partners 9 Stakeholders Customers, Alliances and Rules users and Stakeholders collaborations consumers of law interest Competitors Employees 7 SR principles Requirements of the license to operate System output = more responsible actions
IQ Net SR 10:2012 Process focusSR 10 system:• Is holistic SMS: standardizes complex topic into general mgt principles• puts complex SR concept in orderly management system• implements non codified norms and values into corporate measures and behaviorPDCA:• learning organization which integrates various stakeholders• fast changing world, input changes fast, fast iteration of PDCA loops• active communication interface with stakeholders
IQ Net SR 10:2012 Process focusSystem components:• policy & planning: building awareness for organizational responsibilities• implementation & operation: improved transparency and interaction with stakeholders• performance assessment: monitoring components to changing societal claims• improvement: dialogue components to integrate a dynamic facet into a MS Process approach: • dialogue as central element of dynamic system • processes foster development, utilization and change in organization knowledge • processes internalize modus operandi
Relationship with other standards 4. QMS 4. SRMS 4.1 EMS 5. Management 4.2. Environmental Policy5. Management responsibility responsibility 4.3. Planning 4.6. Management Review 6. Resource management 6. Resource management 7. Requirements of the SRMS 4.4. Implementation and 7. Product realization operation regarding stakeholders8. Measurement, analysis and 8. Measurement, analysis 4.5. Checking improvement and improvement ISO 9001 IQNet SR 10 ISO 14001