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Be The Change: Transform Your Organization Through Servant Leadership - Global Scrum Gathering 2019

"Revolutionary Ideas do not change institutions. People change them." - Robert K. Greenleaf.

People over Process is the very first value in the Agile Manifesto. Why then do we begin our transformations so often by putting the focus on the process first? Organizations will pay far more attention to what you do than to what you say. If we want to create a culture of Servant Leadership then we need to begin by serving.

In this interactive session, we took a closer look at the 10 characteristics of Servant Leaders and explored how each enhances a coach’s ability to effect real cultural change within their organizations.

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Be The Change: Transform Your Organization Through Servant Leadership - Global Scrum Gathering 2019

  1. 1. Be The Change: Transform Your Organization Through Servant Leadership Brian Milner @bmilner
  2. 2. Brian Milner - CST Senior Agile Trainer brian.milner@agilevelocity.com @bmilner
  3. 3. Individuals and Interactions over Processes and Tools
  4. 4. Individuals and Interactions over Processes and Tools WHY over HOW
  5. 5. Individuals and Interactions over Processes and Tools Coaching over Consulting
  6. 6. Servant Leadership Characteristics Listening Conceptualization Empathy Foresight Healing Stewardship Awareness Commitment to the Growth of People Persuasion Building Community
  7. 7. Servant Leadership Characteristics Listening Conceptualization Empathy Foresight Healing Stewardship Awareness Commitment to the Growth of People Persuasion Building Community
  8. 8. Listening
  9. 9. Listening Level One – It’s all about Me, Me, Me Level Two – I’m here for you, and JUST you Level Three – I’m here for you but I am also aware of our surroundings
  10. 10. E m p a t h y
  11. 11. Persuasion
  12. 12. “Persuasion requires understanding. Coercion requires only power.” - K.C. Cole
  13. 13. Foresight
  14. 14. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY •The Path To Agility® Transformation Framework Align Accelerate Adapt Predict Learn Chaos & Resistance Integration & Practice New Status Quo Status Quo
  15. 15. OrgSystemTeam Align Learn Predict Accelerate Adapt Purpose Driven Leadership Whole Org Agility Financial Agility Customer Centered Market Responsiveness Experiment Driven Development Objective Data-Driven Decisions Compelling Purpose Rollout Strategy Teams Aligned to Value Team Formed Team Empowerment Action Enabled Ability to Measure Cross-Team Coordination Visibility Created Team Ownership Leadership Agility Ability to Focus Multi-Team Predictability Ability to Forecast Complexity Reduced Predictable Delivery Cadence Quality Feedback Loop Shortened Faster Time to Value Reduce Cycle Time Release Continuously Sustaining Improvement Decision Agility The Path To Agility® Transformation Framework Network of Teams
  16. 16. Team4Team3Team2Team1SystemOrg Backlog Planned In Progress Done Team Agreements Team Agreements Team Agreements Team Agreements Compelling Purpose Rollout Strategy Teams Aligned to Value Clear Value Purpose Clear Value Purpose Clear Value Purpose Clear Value Purpose Team Empowerment Action Enabled Ability to Measure Cross-Team Coordination Visibility Created Foundational Team Practices Continuous Improvement Culture Visibility CreatedContinuous Improvement Culture Foundational Team Practices Visibility Created Foundational Team Practices Continuous Improvement Culture Visibility Created Foundational Team Practices Continuous Improvement Culture Leadership Agility Ability to Focus Multi-Team Predictability Ability to Forecast Complexity Reduced Predictable Delivery Cadence Quality Feedback Loop Shortened Quality Feedback Loop Shortened Quality Feedback Loop Shortened Quality Feedback Loop Shortened Predictable Delivery Cadence Predictable Delivery Cadence Predictable Delivery Cadence Value Driven Optimize the Whole Reduce Cycle Time Release Continuously Self-Sustaining Improvement Decision Agility Reduce Cycle Time Release Continuously Reduce Cycle Time Release Continuously Reduce Cycle Time Release Continuously VISUALIZATION OF PROGRESS
  17. 17. Commitment to the Growth of People
  18. 18. •Listening •Empathy •Persuasion •Foresight •Commitment to the Growth of People
  19. 19. What will you do?
  20. 20. Brian Milner - CST Senior Agile Trainer brian.milner@agilevelocity.com @bmilner Put your name and email address on a post card (or leave a business card) and we’ll send you the slides from this presentation as well as follow up information.

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