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Agile Gurugram 2019 Conference | Changeban | Mike Burrows

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Session Title : Changeban

Session Overview : A chance to experience this exciting new simulation game, facilitated by its creator, Agendashift founder Mike Burrows. Changeban is based on the popular Kanban simulation game Featureban (another of Mike's creations), with a special emphasis on Lean Startup.

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Agile Gurugram 2019 Conference | Changeban | Mike Burrows

  1. 1. Mike Burrows mike@agendashift.com Twitter: @asplake @agendashift #changeban Web: agendashift.com/changeban Slack: agendashift.com/slack, channel #changeban Version 1.0, November 2018 Copyright © 2017-2018 Agendashift™ (a trading name of Positive Incline Ltd) Changeban by Mike Burrows of Positive Incline Ltd is licensed under the Creative Commons Attribution-ShareAlike 4.0 International License.To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/4.0/deed.en_US. Visit www.agendashift.com/changeban for facilitation information and downloads. ChangebanA Lean Startup-flavoured Kanban simulation
  2. 2. Agree Urgency In progress ( ) Complete Negotiate Change ( ) Validate Adoption ( ) Verify Performance ( ) Accepted Rejected AU NC VA VP MB BBB// MBKF B MB B MBSC B AW AW B Visualise our work… – product ideas – improvement ideas: - process, organisation, policy Iteration 1:Visual management MB MB MB MB MB MB MB MB MB MB
  3. 3. Agree Urgency In progress ( ) Complete Negotiate Change ( ) Validate Adoption ( ) Verify Performance ( ) Accepted Rejected AU NC VA VP MB BBB// MBKF B MB B MBSC B AW AW B …and our workflow Iteration 1:Visual management MB MB MB MB MB MB MB MB MB MB
  4. 4. Agree Urgency In progress ( ) Complete Negotiate Change ( ) Validate Adoption ( ) Verify Performance ( ) Accepted Rejected AU NC VA VP AW AW B Iteration 1:Visual management Valuable FeasibleUsable
  5. 5. Agree Urgency In progress ( ) Complete Negotiate Change ( ) Validate Adoption ( ) Verify Performance ( ) Accepted Rejected AU NC VA VP • Teams of 3 to 5 people (4 is ideal) • Stickies in two colours, 8 stickies per colour • A deck of cards per team Setup MB MB MB MB MB MB MB MB MB MB
  6. 6. Question: What do the cards represent? https://openphoto.net/gallery/image/view/21316
  7. 7. Agree Urgency In progress ( ) Complete Negotiate Change ( ) Validate Adoption ( ) Verify Performance ( ) Accepted Rejected AU NC VA VP EITHER advance an item you own… MB MB MB B Red ♥฀♦฀you win… MB MB MB MB MB MB MB MB MB MB
  8. 8. Agree Urgency In progress ( ) Complete Negotiate Change ( ) Validate Adoption ( ) Verify Performance ( ) Accepted Rejected AU NC VA VP MB B/ MB OR unblock one of your blocked items (without moving it)… MB MB MB MB MB MB MB MB MB MB Red ♥฀♦฀you win…
  9. 9. Agree Urgency In progress ( ) Complete Negotiate Change ( ) Validate Adoption ( ) Verify Performance ( ) Accepted Rejected AU NC VA VP OR start a new item, taking ownership of it MB B MB MB MB MB MB MB MB MB MB MB Red ♥฀♦฀you win… MB
  10. 10. Agree Urgency In progress ( ) Complete Negotiate Change ( ) Validate Adoption ( ) Verify Performance ( ) Accepted Rejected AU NC VA VPMB MB B/ MB If you own any unblocked items, block one. Don’t block multiple items, or anyone else’s KF B Black ♠฀♣฀you lose? MB MB MB MB MB MB MB MB MB MB
  11. 11. Agree Urgency In progress ( ) Complete Negotiate Change ( ) Validate Adoption ( ) Verify Performance ( ) Accepted Rejected AU NC VA VPMB MB B/ MB AND cheer yourself up by starting a new item, taking ownership KF B MBKFMB MB MB MB MB MB MB MB MB Black ♠฀♣฀you lose?
  12. 12. Agree Urgency In progress ( ) Complete Negotiate Change ( ) Validate Adoption ( ) Verify Performance ( ) Accepted Rejected AU NC VA VP MB BBB// KF B MB B MBSC B Endgame 1: Prune decisively MB MB MB MB MB MB MB MB MB MB Each time you advance an item into Accepted (yay!), choose an uncompleted item to reject (yay!). Your team colleagues will help you decide which one. MBKF B
  13. 13. Agree Urgency In progress ( ) Complete Negotiate Change ( ) Validate Adoption ( ) Verify Performance ( ) Accepted Rejected AU NC VA VP MB BBB// MBKF B MB B MBSC B Endgame 1: Prune decisively MB MB MB MB MB MB MB MB MB Perhaps one of these items will never be worth starting MBKF B
  14. 14. Agree Urgency In progress ( ) Complete Negotiate Change ( ) Validate Adoption ( ) Verify Performance ( ) Accepted Rejected AU NC VA VP MB BBB// MBKF B MB B MBSC B Endgame 1: Prune decisively MB MB MB MB MB MB MB MB MB MB MB B Perhaps you’re having difficulty agreeing a feasible solution acceptable to all stakeholders MBKF B
  15. 15. Agree Urgency In progress ( ) Complete Negotiate Change ( ) Validate Adoption ( ) Verify Performance ( ) Accepted Rejected AU NC VA VP MB BBB// MBKF B MB B SC B Endgame 1: Prune decisively MB MB MB MB MB MB MB MB MB MB MBSC B Perhaps this one isn’t going to stick MBKF B
  16. 16. Agree Urgency In progress ( ) Complete Negotiate Change ( ) Validate Adoption ( ) Verify Performance ( ) Accepted Rejected AU NC VA VP MB BBB// MBKF B MBSC B Endgame 1: Prune decisively MB MB MB MB MB MB MB MB MB MB MB BBB// Perhaps this one isn’t proving as valuable as you hoped MBKF B
  17. 17. Agree Urgency In progress ( ) Complete Negotiate Change ( ) Validate Adoption ( ) Verify Performance ( ) Accepted Rejected AU NC VA VPMBKF B If – and only if – you can’t advance, unblock, or start an item of your own, help someone else by unblocking or moving one of theirs Endgame 2: When you’re out of options ML B TP MB BBB// MBKF B MB B AW B AW MB MB MB MB MB MB MB MB MB MB B
  18. 18. Agree Urgency In progress ( ) Complete Negotiate Change ( ) Validate Adoption ( ) Verify Performance ( ) Accepted Rejected AU NC VA VP MB BBB// MBKF B 1 point for each Accepted item, up to a maximum of 4 per colour – 8 points available 1 point for each colour represented in each subcolumn of Rejected – 8 points available A bonus point for each subcolumn of Rejected that contains exactly 2 items, 1 of each colour – 4 points available Here: 6 + 6 + 1 = 13 out of a possible 20, a par score MB B AW B AW MB MB MB MB MB MB MB MB MB MB MBSC B Score for maximum learning across the board
  19. 19. Iteration 1:Visual management – play! • After everyone has drawn a card, discuss your intended moves in your daily standup meeting • Make your moves according to the rules below • Repeat these simulated “days” until your facilitator tells you to stop Red ♥฀♦฀ Black ♠฀♣฀ • EITHER advance an item you own one column rightwards • OR unblock one of your blocked items • OR start a new item, taking ownership • BOTH block one of your currently unblocked items if you have any • AND start a new item if any remain, taking ownership Endgame: Red ♥฀♦฀or Black ♠฀♣฀ • If and only if you can’t move, start, or unblock for yourself, help someone! Move or unblock for another player • When you accept an item, reject another, chosen by the whole team
  20. 20. Iteration 1:Visual management – timeout! Questions: • How would you describe your board in its current state? • If your backlog was inexhaustible, what would happen?
  21. 21. Iteration 1:Visual management – play! • After everyone has drawn a card, discuss your intended moves in your daily standup meeting • Make your moves according to the rules below • Repeat these simulated “days” until your facilitator tells you to stop Red ♥฀♦฀ Black ♠฀♣฀ • EITHER advance an item you own one column rightwards • OR unblock one of your blocked items • OR start a new item, taking ownership • BOTH block one of your currently unblocked items if you have any • AND start a new item if any remain, taking ownership Endgame: Red ♥฀♦฀or Black ♠฀♣฀ • If and only if you can’t move, start, or unblock for yourself, help someone! Move or unblock for another player • When you accept an item, reject another, chosen by the whole team
  22. 22. Agree Urgency In progress ( ) Complete Negotiate Change ( ) Validate Adoption ( ) Verify Performance ( ) Accepted Rejected AU NC VA VP MB BBB// MBKF B 1 point for each Accepted item, up to a maximum of 4 per colour – 8 points available 1 point for each colour represented in each subcolumn of Rejected – 8 points available A bonus point for each subcolumn of Rejected that contains exactly 2 items, 1 of each colour – 4 points available Here: 6 + 6 + 1 = 13 out of a possible 20, a par score MB B AW B AW MB MB MB MB MB MB MB MB MB MB MBSC B Score for maximum learning across the board
  23. 23. WIP limits Perfect 20!
  24. 24. Agree Urgency In progress ( ) Complete Negotiate Change ( 2 ) Validate Adoption ( 2 ) Verify Performance ( 2 ) Accepted Rejected AU NC VA VP MB MB MB MB MB MB MB MB MB BBB// MBKF B MB MBSC B AW AW B Exactly the same rules as before, except that these WIP limits must be respected Iteration 2:WIP limits and pull systems MB AW B
  25. 25. Agree Urgency In progress ( ) Complete Negotiate Change ( 2 ) Validate Adoption ( 2 ) Verify Performance ( 2 ) Accepted Rejected AU NC VA VP MB BBB// KF B MB MBSC AW AW B ✔ MBKF B AW B MB MB MB MB MB MB MB MB MB Respect theWIP limits Work gets accepted (yay!) and rejected (yay!) exactly as before
  26. 26. Agree Urgency In progress ( ) Complete Negotiate Change ( 2 ) Validate Adoption ( 2 ) Verify Performance ( 2 ) Accepted Rejected AU NC VA VP MB BBB// MBKF B MB SC AW AW B MBKF B ✖ MBSC Iteration 2: Respect theWIP limits MB MB MB MB MB MB MB MB MB AW B You can’t push work into an activity that’s already operating at capacity
  27. 27. Agree Urgency In progress ( ) Complete Negotiate Change ( 2 ) Validate Adoption ( 2 ) Verify Performance ( 2 ) Accepted Rejected AU NC VA VP MB BBB// MBKF B MB MBSC AW AW B ✔ MB AW B MB MB MB MB MB MB MB MB MB Iteration 2: Respect theWIP limits But it’s fine to pull work into an activity that has capacity available
  28. 28. Agree Urgency In progress ( ) Complete Negotiate Change ( 2 ) Validate Adoption ( 2 ) Verify Performance ( 2 ) Accepted Rejected AU NC VA VP MB BBB// MBKF B MB SC AW AW B MBKF B Iteration 2: Respect theWIP limits MB MB MB MB MB MB MB MB MB AW B ✖ MB Oops! Now what?
  29. 29. Iteration 2:WIP limits and pull systems – play! • After everyone has drawn a cards, discuss your intended moves in your daily standup meeting • Make your moves according to the rules below • Respect the WIP limits: Move only if there is capacity in the receiving column Red ♥฀♦฀ Black ♠฀♣฀ • EITHER advance an item you own one column rightwards • OR unblock one of your blocked items • OR start a new item, taking ownership • BOTH block one of your currently unblocked items if you have any • AND start a new item if any remain, taking ownership Endgame: Red ♥฀♦฀or Black ♠฀♣฀ • If and only if you can’t move, start, or unblock for yourself, help someone! Move or unblock for another player • When you accept an item, reject another, chosen by the whole team
  30. 30. Agree Urgency In progress ( ) Complete Negotiate Change ( ) Validate Adoption ( ) Verify Performance ( ) Accepted Rejected AU NC VA VP MB BBB// MBKF B 1 point for each Accepted item, up to a maximum of 4 per colour – 8 points available 1 point for each colour represented in each subcolumn of Rejected – 8 points available A bonus point for each subcolumn of Rejected that contains exactly 2 items, 1 of each colour – 4 points available Here: 6 + 6 + 1 = 13 out of a possible 20, a par score MB B AW B AW MB MB MB MB MB MB MB MB MB MB MBSC B Score for maximum learning across the board
  31. 31. Iteration 2: Reflections • What just happened? • What was different? • What is a winning strategy? • Implications for practice?
  32. 32. Agree Urgency In progress ( ) Complete Negotiate Change ( 2 ) Validate Adoption ( 2 ) Verify Performance ( 2 ) Accepted Rejected AU NC VA VP Valuable, feasible, usable – fail/reject fast Is it valuable? Will we get to it soon? Is it feasible? Is it acceptable to all parties? Is it usable? Will it stick? Is it actually valuable? Is it meeting needs? X X X X ✔
  33. 33. A retrospective on your rejected ideas For each activity (column) in the process, describe an experiment that rejected a product or improvement idea: “We believed <hypothesis> but found while <activity> that <insight> and rejected this idea” And a pilot experiment that might have helped: “Had we tried <x>, we might have discovered this <sooner, more cheaply, &/or more safely>” Reflect on what you learned Reflect on your learning process
  34. 34. A Lean Startup-inspired hypothesis template Frame two more promising hypotheses (one of each kind): We believe that (actionablechange) ____________________________ will result in (meaningfuloutcome) ____________________________. If successful,we might expect to see (observableimpact) ___________________________ ___________________________ ___________________________.
  35. 35. www.agendashift.com/a3 Change: Owner: Mentor: Context / scope: Aligned to objective: (owner) Copyright © 2016-2017 Agendashift™(a trading name of Positive Incline Ltd). Visit www.agendashift.com/ resources for downloads. This A3 template by Mike Burrows of Agendashift (a trading name of Positive Incline Ltd) is licensed under the Creative Commons Attribution-ShareAlike 4.0 International License. To view a copy of this license, visit https:/ / creativecommons.org/ licenses/ by-sa/ 4.0/ We believe that will result in I f successful, we might expect to see Hypothesis Risks Downside (to be invalidated/ mitigated) Upside (to be nurtured) Pilot experiments (new A3s) Directly impacted Other stakeholders & influencers Assumptions & dependencies People I nsights Assumptions to be validated Dependencies to be resolved
  36. 36. Topics for discussion • Single loop and double loop learning1: 1. Single loop learning: Acting on what you learned 2. Double loop learning: Acting on what you learned about your approach to learning • Deliberately accelerating learning through: 1. Experiment design 2. Process design – workflow, policies, parameters etc 3. Frequent opportunities for reflection and action 4. Deeper reflection (eg Agendashift) 1 Chris Argyris
  37. 37. From the Agendashift stable agendashift.com/resources • Agendashift A3 template • Featureban • 15-minute FOTO • …and more agendashift.com/slack • Dedicated #changeban channel agendashift.com/books agendashift.com/reading agendashift.com/linkedin agendashift.com/partner Mike Burrows mike@agendashift.com Twitter: @asplake @agendashift Profile: agendashift.com/mike (2019)

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