Successfully reported this slideshow.
Your SlideShare is downloading. ×

Agile Chennai 2022 - Mohammed Javid | Emotional Intelligence – An important ingredient to adapt to a Hybrid Work Model


Check these out next

1 of 33 Ad

More Related Content

More from AgileNetwork (20)

Recently uploaded (20)


Agile Chennai 2022 - Mohammed Javid | Emotional Intelligence – An important ingredient to adapt to a Hybrid Work Model

  1. 1. Emotional Intelligence – An important ingredient to adapt to hybrid work model By Mohammed Javid Agile Coach at a leading MNC
  2. 2. Key Takeaways • Challenges of remote work model • Hybrid work model - the new normal • Understanding 12 competencies of Emotional Intelligence • Applying Emotional Intelligence by Leadership for hybrid work model • Applying Emotional Intelligence by team members for hybrid work
  3. 3.
  4. 4.
  5. 5.
  6. 6.
  7. 7. What is Emotional Intelligence? Emotional intelligence (EI) is most often defined as the ability to perceive, use, understand, manage, and handle emotions. The term first appeared in 1964, it gained popularity in the 1995 best-selling book Emotional Intelligence by Daniel Goleman. People with high emotional intelligence can recognize their own emotions and those of others. IQ EQ
  8. 8. Emotional Intelligence – Statistics
  9. 9. Competencies of Emotional Intelligence Daniel Goleman
  10. 10. Emotional Intelligence – Link to Top Skills of 2025 Analytical thinking and innovation Active learning and learning strategies Complex problem-solving Critical thinking and Analysis Creativity, originality and initiative Leadership and social influence Technology use, monitoring and control Technology design and programming Resilience, stress tolerance and flexibility Reasoning, problem-solving and ideation Problem-solving Self-management Working with people Technology use and development Type of skill
  11. 11. Mapping of Emotional Intelligence Competencies Individual Team Leadership
  12. 12. Emotional Self-Awareness Wisdom Behaviors Skills Value & Purpose Setting Goals Visualization Strengths & Weaknesses Candid Authentic Self Acceptance
  13. 13. Emotional Self-Control Composed Mindful Respect Rational(logical) Reappraisal Build on Strengths Manage Weaknesses Wisdom Behaviors Skills
  14. 14. Adaptability Wisdom Flexible Embrace Changes Curiosity Decisiveness Face Challenges(Critical thinking) Explore Opportunities Proactive(Think Ahead) Behaviors Skills
  15. 15. Achievement Orientation Motivated Confident Courageous Accountable Problem Solving Seek Feedback Accomplish Goals Wisdom Behaviors Skills
  16. 16. Positive Outlook Half Full Half Empty Openness Commitment Focus Productive Outcomes Improving Performance Innovative Resilience Wisdom Behaviors Skills
  17. 17. Empathy Wisdom See others view Feel what others feel Helpful Understandable Cognitive Empathy Emotional Empathy Compassionate Empathy Behaviors Skills Willing to Help others
  18. 18. Organizational Awareness Wisdom Negotiate Creative Take Informed Decisions Handling Work Dynamics Build Relationship Behaviors Skills
  19. 19. Influence Wisdom Honest Transparent Resolve Impediments Constructive Feedback Create Positive Impact Behaviors Skills
  20. 20. Coach and Mentor Wisdom Non-Judgmental Trust Powerful Questioning Develop Others Share Knowledge Behaviors Skills
  21. 21. Conflict Management Wisdom Patience Value Relationships Assertive Control Stress Solution Focussed Behaviors Skills
  22. 22. Teamwork Wisdom Respect Responsible Supportive Team Norms Collaboration Psychological Safety Continuous Improvements Behaviors Skills
  23. 23. Inspirational Leadership Wisdom Ambitious Passionate Team Bonding Active Listening Appreciative Behaviors Skills
  24. 24. Individual Level - Behaviors
  25. 25. Individual Level - Skills
  26. 26. Team Level - Behaviors
  27. 27. Team Level - Skills
  28. 28. Leadership Level - Behaviors
  29. 29. Leadership Level - Skills
  30. 30. Improvement Kata
  31. 31. Emotional Self Awareness Emotional Self Control Adaptability Achievement Orientation Positive Outlook Empathy Teamwork Organizational Awareness Influence Coach and Mentor Conflict Management Inspirational Leadership Addressing Remote Working Challenges with EI Challenges Not being able to unplug Difficulties with collaboration and communication Loneliness Distractions at home Staying motivated
  32. 32.
  33. 33.