- Participants want to better each other in fierce and visual competition - Bosses save money on extra help, achive more with less people - Practice leaders have an extra pair of eyes, better focus
Meet Priit, Gamification Enthusiast An ex-Skyper, an Opus veteran, a craft beer enthusiast (disappointed in Finland) Agile transformation is a complex and delicate change Vision does not reach the participants What initially looks like an awesome opportunity is turned into business as usual, people want get on with their work
Meet Heldin, Owner of Agile Practices at Bigbank Adrenaline junky, A nightmare of develpment princesses
Why Agile transformation at BB – Heldin History of Bigbank delivery It was perceived by business that nothing new and big got done which involved engineering. The state of delivery and priorities was unclear to everybody involved New CTO was appointed with the most compelling vision and experience to undergo organisational transformation for All the other nitty-gritty stuff with fast delivery of small increments, effective feedback loops came already with Agile at scale as the winning concept
Why gamification and change are important for FlowHow? – Priit FlowHow team has repeatedly been victimised or victimised others by Agile transformation World of Warcraft generation is at work...
Scrum at Bigbank – Heldin Bigbank managed practice support (inc Scrum) centrally How teams behaved How to get this all addressed? 2-3 experts transferring their knowledge to teams, which needs to get going in Agile baby steps
FlowHow Scrum Game – Priit
Sounds easy but it’s not What data patterns are most universal and useful at the same time? How to address „our way of Scrum“ issues? The games has to explain the principles of scoring and why it is doing so Teams may opt out from following specific best practices but are less succesful in the game (and it turns out, also in product delivery) compared to their peers who do follow them Agile Practitioner / Coach is the game master Dashboards are good indicator for the coach to To plan improvements if the state of the practice seems to be dissatisfied To dedicate the attention to teams which need it most Team vs Team competition is a powerful motivator Monthly, Quarterly, All time Organisation rewards the teams doing well in the game
Recognised effects so far – Heldin When data was made visible to teams, considerable improvements took place Making it visible and accessible makes it powerful (pics from office screens)
Discussion of whats going on at what Heldin does with data.
Onwards – Priit
Pattern data across the companies to see the development of practices change over time in the industry Suggestions to improve? (how do you measure against competition or other industry) Diff from best practice Diff from the rest of the pack (pin down to specific indrustry) Feedback channel from the game to suggest changes / improvements Consultancy channel for somebody to look at the game data and discuss problems with Velocity of the client teams. Community intermediator for specific patterns. Social connection ability for ScrumMasters from different games/companies
Onwards – Heldin
As Game Master / Practice Lead Not just Scrum but Agile in more general manner Product Managemnt, Releasing, Service Management, DevOps and Development Excellence Data to compare my teams against others in the same industry My CTO told me to coach our team to be the best in Baltics Without the data it is no problem to say that, but with the data we may need to improve even further!
Keywords about gamificationagile management principles at bigbankflowhow gamification strategy
The game is not addressing all the woes A quality leadership for landing timely decisions regarding the change (can distance from politics and historical nostalgy while still recognising part achievements) Game owner in the company who understands it and is tasked to make things better with scarce resources available Objective and purpuseful use of game data is the key DO NOT TURN THIS INTO A TREAT-PUNISHMENT SYSTEM One bad measurement is all it takes to ruin them all and in the darkness bind then Agile transformation does not have to be that bloody People are actually willing to change if you allow them and support it
Priit Kaasik and Heldin Rikk - It’s Like Continuous Improvement, Only Better
It’s Like Continuous Improvement,
Gamified Agile Transformation