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Structure of a Coaching Conversation and how to 
formulate Powerful Questions 
Lasse Ziegler - CST, Agile Coach 
agile42 |...
agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
Coaching Conversation? 
Which responsibilities does a coach have to make a coaching conversation 
valuable and bring concr...
Structure of a Coaching Conversation 
Meta 
level 
Conversation 
level 
agile42 | The Agile Coaching Company www.agile42.c...
Structure of a Coaching Conversation 
Contact 
Show interest 
and have a good 
small-talk. 
Meta 
level 
Conversation 
lev...
Structure of a Coaching Conversation 
Contact 
Show interest 
and have a good 
small-talk. 
Meta 
level 
Conversation 
lev...
Structure of a Coaching Conversation 
Contact 
Show interest 
and have a good 
small-talk. 
Meta 
level 
Conversation 
lev...
Structure of a Coaching Conversation 
Contact 
Show interest 
and have a good 
small-talk. 
Meta 
level 
Conversation 
lev...
Structure of a Coaching Conversation 
Contact 
Show interest 
and have a good 
small-talk. 
Meta 
level 
Conversation 
lev...
Structure of a Coaching Conversation 
Contact 
Show interest 
and have a good 
small-talk. 
Meta 
level 
Conversation 
lev...
Structure of a Coaching Conversation 
Contact 
Show interest 
and have a good 
small-talk. 
Meta 
level 
Conversation 
lev...
Powerful Questions? 
What would be a powerful questions to you, as a coach and as a focus person? 
agile42 | The Agile Coa...
agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
Simple (lineal assumptions) 
Complex (circular assumptions) 
agile42 | The Agile Coaching Company www.agile42.com | All ri...
Simple (lineal assumptions) 
Complex (circular assumptions) 
Past 
(orienting 
intent) 
Future 
(influencing 
intent) 
agi...
Simple (lineal assumptions) 
• Clarification 
• Defining 
• Examine intentions 
Picture based on facts: 
• Who is involved...
Simple (lineal assumptions) 
• Clarification 
• Defining 
• Examine intentions 
Picture based on facts: 
• Who is involved...
Simple (lineal assumptions) 
• Clarification 
• Defining 
• Examine intentions 
Picture based on facts: 
• Who is involved...
Simple (lineal assumptions) 
• Clarification 
• Defining 
• Examine intentions 
Picture based on facts: 
• Who is involved...
Learnings? 
How did these structures help you in the conversation? 
agile42 | The Agile Coaching Company www.agile42.com |...
Want to learn more? 
The next 5 day Advanced Agile Team Coaching course starts March 9th in Berlin 
agile42 | The Agile Co...
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Lasse Ziegler. Coaching conversation and powerful questions

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Coaching a person is not just about having a small talk conversation on a topic, advising or telling them what to do. What is your approach to the conversation and how are you guiding it to help the person you are coaching? I this workshop I will give a brief overview how a coaching conversation is structured into different levels and phases. In addition I will introduce a good technique on how to formulate powerful questions to help guiding a coaching conversation.

Published in: Software

Lasse Ziegler. Coaching conversation and powerful questions

  1. 1. Structure of a Coaching Conversation and how to formulate Powerful Questions Lasse Ziegler - CST, Agile Coach agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  2. 2. agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  3. 3. Coaching Conversation? Which responsibilities does a coach have to make a coaching conversation valuable and bring concrete results? What tactics can a coach use to accomplish those? agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  4. 4. Structure of a Coaching Conversation Meta level Conversation level agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  5. 5. Structure of a Coaching Conversation Contact Show interest and have a good small-talk. Meta level Conversation level agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  6. 6. Structure of a Coaching Conversation Contact Show interest and have a good small-talk. Meta level Conversation level agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  7. 7. Structure of a Coaching Conversation Contact Show interest and have a good small-talk. Meta level Conversation level Contract Agree on subject, goal and style. agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  8. 8. Structure of a Coaching Conversation Contact Show interest and have a good small-talk. Meta level Conversation level Contract Agree on subject, goal and style. agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  9. 9. Structure of a Coaching Conversation Contact Show interest and have a good small-talk. Meta level Conversation level Contract Agree on subject, goal and style. Timeout Reflect on the conversation so far, renegotiate the contract if necessary. agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  10. 10. Structure of a Coaching Conversation Contact Show interest and have a good small-talk. Meta level Conversation level Contract Agree on subject, goal and style. Timeout Reflect on the conversation so far, renegotiate the contract if necessary. agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  11. 11. Structure of a Coaching Conversation Contact Show interest and have a good small-talk. Meta level Conversation level Contract Agree on subject, goal and style. Timeout Reflect on the conversation so far, renegotiate the contract if necessary. Summary Summarize the outcome of the conversation and plan actions. agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  12. 12. Powerful Questions? What would be a powerful questions to you, as a coach and as a focus person? agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  13. 13. agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  14. 14. Simple (lineal assumptions) Complex (circular assumptions) agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  15. 15. Simple (lineal assumptions) Complex (circular assumptions) Past (orienting intent) Future (influencing intent) agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  16. 16. Simple (lineal assumptions) • Clarification • Defining • Examine intentions Picture based on facts: • Who is involved? • What is the problem? • How did it start? • Where did it begin? Complex (circular assumptions) Past (orienting intent) Future (influencing intent) agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  17. 17. Simple (lineal assumptions) • Clarification • Defining • Examine intentions Picture based on facts: • Who is involved? • What is the problem? • How did it start? • Where did it begin? • Behavior? • Different perspectives? • Explore intentions Position, relationship and context: • How do you think that X , Y and Z are experiencing this situation? • In what context is the challenge biggest? • Who is most/least satisfied? Complex (circular assumptions) Past (orienting intent) Future (influencing intent) agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  18. 18. Simple (lineal assumptions) • Clarification • Defining • Examine intentions Picture based on facts: • Who is involved? • What is the problem? • How did it start? • Where did it begin? • Behavior? • Different perspectives? • Explore intentions Position, relationship and context: • How do you think that X , Y and Z are experiencing this situation? • In what context is the challenge biggest? • Who is most/least satisfied? • Hypotheses questions • Possibility questions • Scenario questions • Miracle questions Perspectives, strategies, hypotheses and possible actions: • Imagine that the problem is solved. What was done in order to achieve this? • If you could do anything to solve this problem, what would do? • Which expectations about the future would make sense for X, Y and Z? Complex (circular assumptions) Past (orienting intent) Future (influencing intent) agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  19. 19. Simple (lineal assumptions) • Clarification • Defining • Examine intentions Picture based on facts: • Who is involved? • What is the problem? • How did it start? • Where did it begin? • Behavior? • Different perspectives? • Explore intentions Position, relationship and context: • How do you think that X , Y and Z are experiencing this situation? • In what context is the challenge biggest? • Who is most/least satisfied? • Indicative • Confronting • Instructing Setting the course: • What objectives? • Which goals? • Actions – who, what and when? • Tasks to do until next time? • Hypotheses questions • Possibility questions • Scenario questions • Miracle questions Perspectives, strategies, hypotheses and possible actions: • Imagine that the problem is solved. What was done in order to achieve this? • If you could do anything to solve this problem, what would do? • Which expectations about the future would make sense for X, Y and Z? Complex (circular assumptions) Past (orienting intent) Future (influencing intent) agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  20. 20. Learnings? How did these structures help you in the conversation? agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.
  21. 21. Want to learn more? The next 5 day Advanced Agile Team Coaching course starts March 9th in Berlin agile42 | The Agile Coaching Company www.agile42.com | All rights reserved. Copyright © 2007 - 2014.

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