1.
2023 HR TECHNOLOGY
TRENDS: WHAT'S NEW
AND WHAT'S NEXT
DECEMBER 6, 2022 AT 9:30 AM
PT, 12:30 PM ET, 5:30 PM BST

2.
Our mission at GoCo is to help small businesses spend less
time on manual, painful, and complex HR tasks, so they can
focus on growing happier, more productive teams. We hope
by doing so, we can empower companies to focus on their
own employees and mission.
Backed by notable investors such as Salesforce Ventures and
featured as the #1 HR platform in Forbes, Huffington Post,
and Entrepreneur Magazine, GoCo is delivering a more
delightful workplace to thousands of businesses and their
employees.
Learn more about what separates us from the pack at
goco.com

3.
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4.
2023 HR TECHNOLOGY
TRENDS: WHAT'S NEW
AND WHAT'S NEXT

5.
A Disruption Story

6.
About Me
• Chief Research Officer, Lighthouse
Research & Advisory
• Author, Artificial Intelligence for HR and
Talent Scarcity (Winter 2022)
• Host, We’re Only Human Podcast
• Founder, HR Summer School
(5M minutes watched in the last 24 months)
• Dad of four (12 and under)
Ben Eubanks

7.
HRTechAwards.org

8.
Poll
What are you most hoping to get from today's session?
A. Some of the hot trends around HR technology
B. Examples of other companies and how they are using HR technology
successfully
C. An idea of which HR Tech providers are worth considering
D. All of the above

9.
6 HR Tech
Trends for
2023
A Strategy for Skills
Talent Intelligence
Development Drives EX
Employee Listening
Behavioral Nudges
Navigation and Decision

10.
A Strategy for Skills

11.
#1 way skills are
captured is
through manager
observations
LHRA 2022 Upskilling, Mobility, and Talent
Development Study

12.
Real-Time Skills Analysis and Recommendations

13.
Talent Intelligence

14.
8 in 10 employers
Said that hiring went from an HR priority to
a business priority in the last 12 months
LHRA 2022 Talent Acquisition Trends Study

15.
• What skills drive our business?
• Where do those skills exist?
• What does the talent cost?

16.
Development as a
Key EX Component

17.
83% of candidates want
to know about career
growth during the hiring
process
LHRA 2022 Talent Acquisition Trends Study

18.
Case Study:
Audible’s
Returnship Program
• Supriya Mimani
• Learning as a Retention and
Performance Lever
• Targets caregivers who have been
out of the workforce for at least
one year
• 16-week paid internship with
potential for full-time offer

19.
Employee
Listening

20.
New Research:
The best listening frequency is in
sync with employee expectations,
not predefined by the employer.
LHRA 2022 Frontline Worker Trends

21.
Macro Level  Personal Level

22.
Behavioral
Nudges for
Action and Bias
Prevention

23.
Use Cases
Retention
Prediction
Recruiting EE Listening Paid leave usage

24.
Predicting
Retention
• Identifying internal best practices
• Targeting support where it’s needed
most
• Savings tens of thousands of dollars on
turnover costs
LHRA.io/guardant

25.
Navigation and
Decision

26.
More than half
of employees
Say “my employer offers
more benefits than I can
easily remember.“
LHRA 2022 Health and Wellbeing Study

27.
Case Study: “Let’s
Talk” Day at Bell
• Monika Mielnik, Director of DEI
and Mental Health
• 1/3 of Canadian disability
claims are related to mental
illness
• Reduced STD claims by 20%
and recurrences by 50%

28.
Key
Takeaways
• The technology is getting smarter,
but demand is increasing for HR
professionals that understand how
to get the most from the tools
• AI, algorithms, and automation are a
reality, and the best organizations
are blending those in to give HR
more people-focused time
• The future of HR technology is
personalized at the employee level,
from hiring and benefits to
development and engagement

29.
Contact me:
research@LHRA.io
Learn More
Get our latest research
LHRA.io/access

30.
Ben Eubanks
Ben Eubanks - Chief Research Officer,
Lighthouse Research & Advisory
lhra.io/
Webinar Coordinator,
Human Resources Today
Rayvonne
Carter
/in/rayvonnecarter/
humanresources
today.com
Q&A
/in/beneubanks
/