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Innovation digitale chez Engel & Völkers Finest Real Estate : la Owner App

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Révolution culturelle dans le monde de l'immobilier avec la mise à disposition d'un outil numérique permettant l'information en temps réel de l'état d'avancement des dossiers entre les propriétaires dans le cadre de la vente de leurs biens immobiliers et les équipes d'Engel & Völkers.
La Owner App vient de faire son apparition à l'été 2018 sur un marché qui n'avait pas vu d'innovation digitale en matière d'outils depuis bien longtemps.
Belle initiative d'Engel & Völkers qui permet d'aller vers plus de rapidité, plus de clarté et donc plus d'efficacité pour une meilleure vente !

Published in: Business
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Innovation digitale chez Engel & Völkers Finest Real Estate : la Owner App

  1. 1. Engel & Völkers Owner-App Le nouvel outil d’acquisition
  2. 2. Les Bénéfices de l’Owner App Engel & Völkers Owner-App Le nouvel outil d’acquisition Avantages pour l’agent : ➔ Proposition de vente unique ➔ Différentiation ➔ Création d’une relation de confiance ➔ Fidélisation Avantages pour le client-vendeur : ➔ Suivi de la vente de son bien 24/7 ➔ Informations toutes rassemblées au même endroit ➔ Interaction avec son conseiller
  3. 3. Que voit le propriétaire ? Engel & Völkers Owner-App Le nouvel outil d’acquisition La vente du bien en 6 étapes : 1. Votre exposé a été publié 2. Un premier visiteur sur votre exposé à travers la recherche EV 3. Un premier client nous a contacté via la recherche EV 4. Un premier exposé a été envoyé à un client 5. Une première visite effectuée par votre conseiller avec un client 6. Le bien a été vendu
  4. 4. Que voit le propriétaire ? Engel & Völkers Owner-App Le nouvel outil d’acquisition KPIs liés à l’attractivité du bien ➔ Nombre de visites web sur l’exposé via la recherche EV ➔ Nombre de clients qui nous ont contacté à travers la recherche EV ➔ Nombre d’exposés de votre bien envoyés ➔ Nombre de visites faites par l’agent
  5. 5. Que voit le propriétaire ? Engel & Völkers Owner-App Le nouvel outil d’acquisition Les actions réalisés par son conseiller ➔ Exposé publié ➔ Exposé vu ➔ Contacts avec le client ➔ Exposés envoyés ➔ Rendez-vous pour des visites ➔ Visites ➔ Modification de prix ➔ Panneau placé ➔ Propriété inséré dans une newsletter ➔ Rapport d’activités envoyé
  6. 6. Interaction simplifiée Engel & Völkers Owner-App Le nouvel outil d’acquisition Possibilité de contacter son conseiller depuis l’App 24/7 : ➔ Coordonnées de l’agent ➔ Email ➔ Appel téléphonique
  7. 7. Comment le vendeur accède à l’App ? Engel & Völkers Owner-App Le nouvel outil d’acquisition ➔ Invitation envoyé automatiquement par mail lors du changement de statut (“En instance” → “Disponible”) ➔ Le vendeur clique sur l’invitation ou se rend directement à l’adresse : www.engelvoelkers.com/owner-app/ ➔ Le vendeur est invité à créer son mot de passe ➔ L’App est multi-device (Apple, Android, Windows…)
  8. 8. Benoît Duchatelet - Engel & Völkers France - Owner App 06 43 61 28 49 - benoit.duchatelet@engelvolkers.com

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