Top Issues Facing Information Technology


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Top Issues Facing Information Technology

  1. 1. Top Issues Facing Information Technology at UAB Sheila M. Sanders UAB Vice President Information Technology February 8, 2007
  2. 2. Areas of Focus <ul><li>Top Issues Facing IT in Higher Education </li></ul><ul><li>Top IT Priorities and Plans at UAB </li></ul><ul><li>IT Organizational Changes to reflect priorities </li></ul><ul><li>IT Vision </li></ul>
  3. 3. Top IT Concerns in Higher Ed <ul><li>Campus Computing Project Top Five Concerns </li></ul><ul><ul><li>Network and data security </li></ul></ul><ul><ul><li>Helping faculty integrate technology into instruction </li></ul></ul><ul><ul><li>Upgrading/replacing ERP systems </li></ul></ul><ul><ul><li>User support </li></ul></ul><ul><ul><li>Funding hardware and software replacement </li></ul></ul>
  4. 4. Top IT Issues in Higher Education <ul><li>2006 EDUCAUSE Current Issues Survey </li></ul><ul><ul><li>Critical for Institutions’ Strategic Success </li></ul></ul><ul><ul><ul><li>Security and identity management </li></ul></ul></ul><ul><ul><ul><li>Funding IT </li></ul></ul></ul><ul><ul><ul><li>Administrative/ERP/Information systems </li></ul></ul></ul><ul><ul><ul><li>Disaster recovery/Business continuity </li></ul></ul></ul><ul><ul><ul><li>Faculty development, support, and training </li></ul></ul></ul><ul><ul><li>Expenditure of Most Human and/or Financial Resources </li></ul></ul><ul><ul><ul><li>Administrative/ERP/Information Systems </li></ul></ul></ul><ul><ul><ul><li>Infrastructure </li></ul></ul></ul><ul><ul><ul><li>Support Services/Service Delivery Models </li></ul></ul></ul><ul><ul><ul><li>Security and Identity Management </li></ul></ul></ul><ul><ul><ul><li>Electronic classrooms/Technology Buildings Models </li></ul></ul></ul>
  5. 5. Top Trends in IT (Educause Current Issues)
  6. 6. Top IT Priorities at UAB <ul><li>Data Security Program </li></ul><ul><li>Replacement of our Administrative Systems </li></ul><ul><li>Support for Research </li></ul><ul><li>Support for Teaching and Learning </li></ul><ul><li>Portal and Web Strategy </li></ul>
  7. 7. UAB Data Security Program <ul><li>Developed a data security program in 2006 with the following key elements: </li></ul><ul><li>Appointed a Data Security Officer and recruited staff </li></ul><ul><li>Began revising of our Data Security Policy </li></ul><ul><ul><li>Defined the roles and responsibilities for all members of the UAB community </li></ul></ul><ul><ul><li>Added responsibilities for those maintaining sensitive information </li></ul></ul><ul><li>Developed a standard for data security incident response </li></ul><ul><ul><li>Appointed a Incident Response Committee </li></ul></ul><ul><ul><li>Published a process for reporting incidents on the Data Security web site </li></ul></ul><ul><ul><li>Weekly review of incidents </li></ul></ul><ul><li>Developed a Security Training Plan </li></ul><ul><ul><li>General training and awareness for all employees </li></ul></ul><ul><ul><ul><li>Purchased an on line security module </li></ul></ul></ul><ul><ul><ul><li>Will be made available through BlazerNET to all faculty, staff and students </li></ul></ul></ul><ul><ul><li>Targeted IT Security training </li></ul></ul><ul><ul><li>Charged IT Directors with documenting employees responsibilities for security in job description and review annually </li></ul></ul>
  8. 8. Replacement of our Administrative Systems <ul><li>Recent Successes: </li></ul><ul><li>Oracle HR/Payroll and Finance modules </li></ul><ul><li>Development, Alumni and Equipment Accounting Systems </li></ul><ul><li>Underway: </li></ul><ul><li>Student Information System </li></ul><ul><ul><li>Implement for the Fall Class of 2007 </li></ul></ul><ul><li>Important ancillary projects </li></ul><ul><ul><ul><li>Operational Data Store </li></ul></ul></ul><ul><ul><ul><li>Xtender imaging system </li></ul></ul></ul><ul><li>Integration with BlazerNET portal for single sign on </li></ul><ul><li>Improved reporting environment </li></ul>
  9. 9. Research (Support Systems) <ul><li>Research Support Systems: </li></ul><ul><li>Trends </li></ul><ul><ul><li>Increased regulatory environment </li></ul></ul><ul><ul><li>New requirements for online grant submissions </li></ul></ul><ul><ul><li>Competition for research dollars </li></ul></ul><ul><li>Underway and under consideration </li></ul><ul><ul><li>Replacing paper forms and routing for grant documentation, IRB, IACUC </li></ul></ul><ul><ul><li>Web access to the ESYS grants pre-award budget system </li></ul></ul><ul><ul><li>Review products on the market </li></ul></ul><ul><ul><ul><li>Oracle pre-awards </li></ul></ul></ul><ul><ul><ul><li>External grant submissions systems </li></ul></ul></ul><ul><ul><ul><li>Oracle workflow </li></ul></ul></ul><ul><ul><ul><li>No one vendor solution </li></ul></ul></ul>
  10. 10. Research (Networks and Computing) <ul><li>High Performance Networks </li></ul><ul><ul><li>Continue to invest in on campus upgrades and infrastructure </li></ul></ul><ul><ul><li>Evolution of the Internet </li></ul></ul><ul><ul><ul><li>1980s UAB joins BITNET which evolves into the Commodity Internet </li></ul></ul></ul><ul><ul><ul><li>1990s UAB becomes an Internet2 member </li></ul></ul></ul><ul><ul><ul><li>Today - </li></ul></ul></ul><ul><ul><ul><ul><li>Final Stages of completing our connection to the Southern Light Rail and the National Lambda Rail (Internet 3) </li></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Dark fiber obtained by UA, UAB, and UAH </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Partnered with NASA and Georgia Board of Regents </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Lower cost Internet and Internet 2 connectivity </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Extends the boundaries of the campus network for external collaborations </li></ul></ul></ul></ul></ul>
  11. 11. Research (Networks and Computing) <ul><li>High Performance Computing Today </li></ul><ul><ul><li>Enabling Technology Lab and the Shared High Performance Computing Lab </li></ul></ul><ul><ul><li>Expertise in Grid Computing on Campus </li></ul></ul><ul><ul><ul><li>In the process of connecting the CS cluster with the ETL (eng) cluster </li></ul></ul></ul><ul><ul><ul><li>Participant of SURA Grid </li></ul></ul></ul><ul><ul><ul><li>Academic Computing middleware research – scheduling and identity management </li></ul></ul></ul><ul><ul><li>Recently added to our compute power by purchasing the IBM Blue GeneL Supercomputer </li></ul></ul>
  12. 12. Research (Networks and Computing) <ul><li>Next Steps </li></ul><ul><ul><li>Organize a strategic planning effort sponsored by the VPs for Research and IT </li></ul></ul><ul><ul><li>Widespread involvement of stakeholders </li></ul></ul><ul><ul><li>Direction and validation for infrastructure planning, networks, computing, tools and support </li></ul></ul>
  13. 13. Support for Teaching and Learning <ul><li>Recent successes: </li></ul><ul><li>Moved to one standard for all course management systems at UAB – WebCT Vista </li></ul><ul><li>Increased use in employee training </li></ul><ul><ul><li>Hospital Compliance </li></ul></ul><ul><ul><li>Data Security </li></ul></ul><ul><ul><li>Research Compliance </li></ul></ul><ul><li>Integrated with BlazerNET on my courses and training tab </li></ul><ul><li>Next steps </li></ul><ul><li>Organize for better support of online and in person classes </li></ul><ul><li>Initiated a Classroom Enhancement Project </li></ul><ul><ul><li>Joint Charge by Provost and VP IT </li></ul></ul><ul><ul><li>Make recommendations for the following areas </li></ul></ul><ul><ul><ul><li>Room layout and design </li></ul></ul></ul><ul><ul><ul><li>Standards for technology </li></ul></ul></ul><ul><ul><ul><li>Support (technology and training faculty) </li></ul></ul></ul>
  14. 14. Portal and Web Strategy <ul><li>Critical to our image and in the way we communicate with our constituents </li></ul><ul><li>Next Steps </li></ul><ul><li>Continue role based service delivery </li></ul><ul><li>Continue to implement single sign for most systems at UAB through BlazerNET </li></ul><ul><li>Continue to refine our search capabilities </li></ul><ul><li>Support standards for external facing pages </li></ul><ul><li>Development of dark sites for emergencies </li></ul><ul><li>Web site contingency plan </li></ul>
  15. 16. The Vision for IT at UAB <ul><ul><li>Information will be easy to find and easy to use </li></ul></ul><ul><ul><li>IT will be a partner in Research, Teaching, Learning, and HealthCare at UAB </li></ul></ul>