Introduction to ERP using SAP Enterprise Software


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Introduction to ERP using SAP Enterprise Software

  1. 1. 1 Penn State Erie, The Behrend College Sam and Irene Black School of Business MIS 304 - Introduction to ERP using SAP Enterprise Software Online Web Course Fall 2008 Instructor: Robert Nelson Office: REDC 283 Phone: Office: 814-898-6264 E-Mail: Time Zone: Eastern Standard Time Office Hours: Monday 9:00 – 12:00pm Wednesday 9:00 – 12:00pm or by Appointment Textbook: Concepts in Enterprise Resource Planning by Ellen Monk and Bret Wagner; Thomson Course Technology, 3rd, 2009 Prerequisites: MIS 204 or IST 110 or CSE 120 Course Description The purpose of this course is to provide a detailed explanation of Enterprise Resource Planning (ERP), a group of integrated software modules used to run virtually all business processes in an organization. The course explains and demonstrates how business processes in Sales Logistics, Production/Material Management, Procurement and Human Resources are supported by SAP, the leading ERP software package. The course will be administered online, with reading assignments and case studies, peer discussions and hands-on assignments that address important concepts and points from the textbook during the web presentations. Students will be given hands-on assignments, utilizing SAP enterprise software, to demonstrate their understanding of business processes. Method of Instruction Course instructions and communications will be conducted fully online (except final written exam). Flash videos will be used throughout the course to explain chapter content, various assignments, and navigation exercises. In addition, flash videos will be used to share material from other sources, as well as, my personal experiences. ANGEL, the Penn State Course Management System, will be used to administer all on-line quizzes, navigation exercises, assignments, case studies peer discussions and exams. All assignments will be submitted to ANGEL – no hard copy assignments will be handed to the instructor. In addition, ANGEL will also provide the communication needed between student and instructor (ex. email and discussion forum). *Note: The calendar in ANGEL will only be used as a reminder for assignment s due in the course. A detailed schedule that appears under the Lessons tab should be
  2. 2. 2 referenced for more detailed explanation of assignment and for the due dates of the assignments. All assignments will be due on Friday (a couple Tuesday’s also) of each week. Any updates or revisions to the calendar and the schedule will be communicated using Email. ***** There will be no exceptions to the due date of assignments unless it is a university-approved absence (illness, death of a family member, etc.). A valid university-approved excuse must be provided. Students have all week to complete the assignments and last minute excuses are not honored. The course is an online course and the main communications is via personal computer. As a result, no excuses will be accepted for home computers that are not working when assignments are due. The computers in the campus labs are always available for you to use in cases of home computer emergencies. ***** In summary, submit your coursework in advance in order to avoid a “zero” grade for an assignment. SAP Certification This course is one of four available courses that can be used to attain SAP certification. Penn State Erie is one of only 10 Universities across the country that offers the SAP sanctioned certification. Talk to your instructor about the SAP certification! Course Objectives At the time you complete this course, you should 1. have developed thorough knowledge of what ERP is and why it is important 2. be able to explain Value Chain Management 3. be able to describe key business processes – a. Sales Logistics b. Production Logistics c. Procurement d. Human Resources 4. be able to demonstrated your understanding of how business processes interface with other business processes 5. have developed competence in navigating in SAP R/3. 6. have acquired sufficient knowledge and skills to complete hands-on assignments and projects using SAP R/3. 7. be able to recognize and explain advantages, limitations, and issues of conducting business processes via ERP software. 8. be able to analyze critical success factors in ERP implementations 9. have improved writing and communication skills 10. have improved how to work independently and efficiently Cases: Cases will be used throughout the course and will be designed to provide experiences using ERP concepts. Each student will complete three (3) case studies in the course. Each student will analyze the case studies or chapter exercises and develop a paper that will be submitted to the instructor and be available to their class peers for their review and comment. Students will be required to critique an assigned paper and respond via the use of an ANGEL
  3. 3. 3 discussion forum. Each case will have a total point value of thirty (30) points. The paper will have a value of fifteen (15) points and the posts to the discussion forum will have a value of fifteen (15) points. Each case study is an individual assignment with emphasis on participation (responses to post). Case Method: The sequence of steps, outlined below, will be followed for each case study: 1. Each student will upload their case study assignment to a “Case # Drop Box” in ANGEL by 12am midnight on the due date of the assignment (EST). Do not be late because submission will be disabled after the deadline. Failure to submit the case paper in their specific drop box on the required date and time will result in a zero grade. Follow the ANGEL calendar or the course schedule to determine the date and time when case posting are due. 2. Once the case study papers are received, the instructor will review all of the student assignments and post three (3) questions for students to post their individual responses. A notification will be emailed informing students that the 3 questions have been posted to the discussion forum. 3. Lastly, the students will post their responses to the 3 questions on the discussion forum. Each response should be a minimum of 100 words. If a student makes a very short comment/response on the message board that the instructor considers short of “thoughtful” or less than 100 words, then the student will earn zero points for the post. As previously mentioned, each student can earn a maximum value of 30 points for their case study assignment. Fifteen (15) points can be earned on the case study paper and the remaining fifteen (15) points will be earned for their posted comments. SAP Navigation Exercises Approximately 10 SAP exercises have been scheduled during the semester. The instructor may add navigation exercises if it is necessary to provide additional reinforcement of a specific topic. These SAP exercises will vary in point total and each answer will be worth ½ or one point. Do not be late in completing these navigation assignments. Submission will be disabled on ANGEL after the due date and time. If you fall behind in understanding a navigation exercise, do not wait to the last minute to contact me for help. You should expect to spend additional time in order to complete many of the navigation exercises. Navigation exercises will generally be cumulative and will be completed in sequence. All SAP navigation exercises taken will be posted on the ANGEL class web site. Online Chapter Quizzes Each chapter will have an associated quiz which will be completed as an individual assignment. You should read the chapter, review the posted PowerPoint chapter videos and then take the quiz. The quiz is open book and open PowerPoint notes. Other quizzes, exercises and discussion forums will be used to reinforce key concepts and introduce supplemental material. We will not be reviewing all chapter material, but you are still responsible for knowing the material. All quizzes must be completed by the assigned due date. The quiz will be disabled on ANGEL after the due date and time. There will be no
  4. 4. 4 opportunity to take a quiz after the posted date and time. No exceptions will be made to this approach. Examinations A final examination will be taken at the end of the course. The final exam will be a written, take-home exam and will be submitted during finals weeks. Because the final exam is a “take home” exam, no final examination conflicts will need to be resolved. Grading Policy Description Points Assignment 1 5 Assignment 2 10 Assignment 3 5 Assignment 4 15 3 Case Papers (30 pts/case) 90 On-line Chapter Quizzes (7) 70 On-line Syllabus/Schedule Quiz 10 Update Photo 3 Student Information added to 5 Discussion Forum Navigation Exercise #1 (1/2 pt/ea) 44 Questions/22 points Navigation Exercise #2 (1/2 pt/ea) 36 Questions/18 points Navigation Exercise #3 (1/2 pt/ea) 48 Questions/24 points Navigation Exercise #4 (1/2 pt/ea) 58 Questions/29 points Navigation Exercise #5 (1pt/ea) 9 points Navigation Exercise #6 (1/2 pt/ea) 44 Questions/22 points Navigation Exercise #7 (1/2 pt/ea) 52 Questions/26 points Navigation Exercise #8 (1/2 pt/ea) 62 Questions/31 points Navigation Exercise #9 (1/2 pt/ea) 20 Questions/10 points Final Exam (Written – take-home) 125 Total 529 (See Note below) Special Assignments TBD Extra Credit Assignments TBD Note: The total points may vary if navigation exercises are added, changed or deleted from the list of assignments.
  5. 5. 5 Grading Scale 93 – 100 A 90 – 92.99 A- 87 – 89.99 B+ 83 – 86.99 B 80 – 82.99 B- 77 – 79.99 C+ 70 – 76.99 C 60 – 69.99 D <60 F *** You should retain a copy of all work submitted to the instructor. Missed Exams and Late Assignments: Make-ups on exams will be permitted only for university-approved absences (illness, death in family, etc.) or with prior arrangement with me. Student / Instructor Communication: All course questions (not personal questions) will be posted to the “Ask the Instructor” Discussion Forum. If you send me an assignment/case study/navigation question via email, I may post your question to the discussion forum but I probably will ask you to redo it and submit it to the discussion forum. Submitting all course questions to the discussion forum eliminates multiple responses to students. In addition, students can respond to the question also. If a question is posted to the discussion forum, I will respond to you within 24 hours. My goal is to be as responsive and accessible as possible, but do not expect to receive a response to assignment questions just a few hours before the assignment is due. Twenty- four (24) hours is the normal response time. Students are expected to review their Angel course Email at least once a day. Schedule changes and assignment notes will be communicated electronically and it is the student’s responsibility to monitor Emails and discussion forums. Students may call on my office phone 814-898-6264 during office hours. Calls during non-office hour time periods should also be to 814-898-6264, if I am not available please leave a detailed message. You can schedule virtual meetings using Adobe Connect with the instructor. Minimum Technical Requirements (Adapted from Food Science Department, Penn State University) Operating System Windows 98; Macintosh OS 9 Processor 500 MHz Memory 256 MB of RAM Windows: Mac OS X: Firefox 1.0.7 or Firefox 1.0.7 or Browser Internet Explorer 6.0 Mozilla 1.7.12 Mozilla 1.7.12 Netscape 8 AOL Modem 56 kbps, higher speed preferred
  6. 6. 6 Printer Graphics-capable inkjet or laser printer desirable but not required Sound Card Required Microphone Optional; required if meeting the instructor online via Adobe Connect Camera Desirable if you plan to meet the instructor online via Adobe Connect. Monitor/Video Card 15" monitor; SVGA or better (1024 X 768, 16-bit graphics) You will also need certain software installed and cookie settings configured correctly. Click on each of the links below and follow the directions to make sure your computer is ready: 1. Flash (required for viewing chapter video clip) 2. Adobe Acrobat Reader (required, some course materials are in PDF format) 3. JavaScript (for interactive features, optional) 4. Cookies (keep track of your progress, optional) Free software download sites Macromedia Flash Player [Download from Macromedia] Acrobat Reader [Download from Adobe] Late Add Policy Any student who registers late to the class will not be given the opportunity to make up missed assignments and class participation. A zero grade will be recorded for each assignment that was missed. Academic Integrity Policy Penn State puts a very high value on academic integrity, and violations are not tolerated. Academic integrity is one of Penn State’s four principles to which all students must abide. This principle states: I will practice academic integrity. Academic integrity is a basic guiding principle for all academic activity at Penn State University, allowing the pursuit of scholarly activity in an open, honest, and responsible manner. In accordance with the University’s Code of Conduct, I will practice integrity in regard to all academic assignments. I will not engage in or tolerate acts of falsification, misrepresentation, or deception because such acts of dishonesty violate the fundamental ethical principles of the University community and compromise the worth of work completed by others. Any violation of academic integrity will receive academic and possibly disciplinary sanctions, including the possible awarding of an XF grade which is recorded on the transcript and states that failure of the course was due to an act of academic dishonesty. All acts of academic dishonesty are recored so repeat offenders can be sanctioned accordingly.
  7. 7. 7 Disability Statement It is Penn State's policy to not discriminate against qualified students with documented disabilities in its educational programs. If you have a disability-related need for modifications in your testing or learning situation, your instructor should be notified during the first week of classes so that your needs can be accommodated. You will be asked to present documentation from the Office of Disability Services (University Park, 814-863-1807) that describes the nature of your disability and the recommended remedy. You may refer to the Nondiscrimination Policy in the Student Guide to University Policies and Rules. To contact Disability Services at Penn State Erie, The Behrend College, you may email Elizabeth Hipwell at or call 814-898-6111. Career Development Center The Career Development Center (CDC) at Penn State Behrend can assist students with the process of career and life planning through a full range of programs and services. You may schedule appointments with the CDC staff to discuss issues including interests, skills, values, and goal setting, as well as how to find career information, internships, full-time jobs, and graduate schools. You are encouraged to utilize the services of the CDC every year from your first semester to graduation. CDC Location: First Floor – Reed Building CDC Phone: 814-898-6164 CDC Web Site: