BUS 311 Presentation


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BUS 311 Presentation

  1. 1. E nterprise R esource P lanning (ERP) Presented by: Ms. Anna Kang Mr. Darryl Yim Mr. Jerald Paperny Mr. Kota Iwasaki BUS 311 ERP Systems
  2. 2. Contents <ul><li>■ Executive Summary </li></ul><ul><li>Introduction </li></ul><ul><li>■ Theoretical </li></ul><ul><li>a. Technical </li></ul><ul><li>b. Economic </li></ul><ul><li>c. Political/Legal </li></ul><ul><li>d. Social/Cultural </li></ul><ul><li>  ■ Practical </li></ul><ul><li>a. People </li></ul><ul><li>b. Procedures </li></ul><ul><li>c. Software </li></ul><ul><li>d. Hardware </li></ul><ul><li>■ Summary </li></ul>BUS 311 ERP Systems
  3. 3. Executive Summary <ul><li>What is ERP? </li></ul><ul><li>Common Database </li></ul><ul><li>What are the systems? </li></ul>BUS 311 ERP Systems
  4. 4. Introduction <ul><li>FedEx: </li></ul><ul><li>CEO – Frederick Smith </li></ul><ul><li>CIO – Rob Carter </li></ul><ul><li>Stock Symbol: (NYSE: FDX) </li></ul><ul><li>Locations? </li></ul>BUS 311 ERP Systems
  5. 5. Introduction - continue <ul><li>FedEx: ERP </li></ul><ul><li>Shipping Services </li></ul><ul><li>Manufacturing </li></ul><ul><li>Customer Services </li></ul><ul><li>Competitors: UPS,DHL </li></ul>BUS 311 ERP Systems
  6. 6. Technical BUS 311 ERP Systems
  7. 7. FEDEX® SHIPPING INTEGRATION BUS 311 ERP Systems Database Desktop OS Server OS <ul><li>Oracle </li></ul><ul><li>Windows 9x/ME </li></ul><ul><li>Windows 2000 </li></ul><ul><li>Windows NT </li></ul><ul><li>Windows XP </li></ul><ul><li>Windows 9x/ME </li></ul><ul><li>Windows NT </li></ul><ul><li>ASP </li></ul><ul><li>Windows XP </li></ul>
  8. 8. FEDEX® SHIPPING INTEGRATION FEATURES <ul><li>Create Shipping Items: </li></ul><ul><li>Bulk Fulfillment and Label Printing: </li></ul><ul><li>Tracking Numbers Enable Complete Visibility: </li></ul><ul><li>Customer Center Tracking: </li></ul>BUS 311 ERP Systems
  9. 9. Additional Features <ul><li>Print Shipping Labels </li></ul><ul><li>Generate Tracking Numbers </li></ul><ul><li>Validate Shipping Addresses </li></ul><ul><li>Calculate Account Specific Shipping Rates </li></ul><ul><li>Add Handling Fees </li></ul><ul><li>Supports multi-step fulfillment process </li></ul><ul><li>Customs Documentation for International Shipments </li></ul><ul><li>Tracking number automatically saved back to Sales Order and Invoice. </li></ul><ul><li>Calculate shipping rates for any available FedEx shipping method. </li></ul><ul><li>Calculate shipping rates for international shipments originating in the U.S. </li></ul><ul><li>Seamlessly add Handling Fees to cover your labor and packaging costs. </li></ul>BUS 311 ERP Systems
  10. 10. Economic BUS 311 ERP Systems
  11. 11. FedEx Corp. Annual Consolidated Statements of Income BUS 311 ERP Systems Q1 YTD FY 2005 2 FY 2006 3 FY 2007 4 FY 2008 5 FedEx Express segment $19,485 $21,446 $22,681 $5,889 FedEx Ground segment 4,680 5,306 6,043 1,618 FedEx Freight segment 3,217 3,645 4,586 1,233 FedEx Kinko's segment 5 2,066 2,088 n/a n/a FedEx Services segment 5 n/a n/a 2,137 525 Other & eliminations 5 (85) (191) (233) (66) Total Revenue 29,363 32,294 35,214 9,199
  12. 12. BUS 311 ERP Systems
  13. 13. Political and Legal BUS 311 ERP Systems
  14. 14. Political <ul><li>According to CIO’s article published July 28, 2008, Pentagon is looking at FedEx to find new ways to support the DOD and the branches of the U.S. armed services. </li></ul><ul><li>Over the past year Defense Information Systems Agency (DISA) has been talking to a few major companies to see how the companies use technology. </li></ul>BUS 311 ERP Systems
  15. 15. Legal Aspects FedEx ERP systems like NetSuit provide customers a better way of doing business. BUS 311 ERP Systems
  16. 16. Private Policy <ul><li>http://www.netsuite.com/portal/privacy.shtml </li></ul>BUS 311 ERP Systems
  17. 17. Security http://www.netsuite.com/portal/security/main.shtml <ul><li>Data Security – Data Redundancy with multilayer of protection. </li></ul><ul><li>Availability – Prepared for unexpected outages or events. </li></ul><ul><li>Integrity – provide customers with business practices of good legal and personal ethics </li></ul>BUS 311 ERP Systems
  18. 18. Social / Cultural <ul><li>People adapt to the ERP system </li></ul><ul><li>. In return cost reductions and productivity gains were realized. </li></ul>BUS 311 ERP Systems
  19. 19. People In order for ERP to function, people from all departments must input data into the ERP database in order to have up-to-date, active information. ERP System BUS 311 ERP Systems
  20. 20. Procedure <ul><li>Data warehouse </li></ul><ul><ul><li>Database </li></ul></ul><ul><li>Accessibility to Data warehouse </li></ul><ul><ul><li>Any Department </li></ul></ul><ul><ul><li>For Example </li></ul></ul><ul><ul><ul><li>Inventory data </li></ul></ul></ul><ul><ul><ul><ul><li>Customer service </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Inbound Logistic </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Operation </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Accounting </li></ul></ul></ul></ul>BUS 311 ERP Systems
  21. 21. HardWare <ul><li>Computers </li></ul><ul><ul><li>Hewlett-Packard hardware </li></ul></ul><ul><ul><li>IBM eServer 400/AS </li></ul></ul><ul><li>Transportations </li></ul><ul><ul><li>Delivery Truck more than 80,000 </li></ul></ul><ul><ul><li>Airplane 677 </li></ul></ul>BUS 311 ERP Systems
  22. 22. Hardware –continued- <ul><li>Service Stations </li></ul><ul><ul><li>FedEx Express </li></ul></ul><ul><ul><ul><li>1,052 stations; 10 air express hubs </li></ul></ul></ul><ul><ul><li>FedEx Ground </li></ul></ul><ul><ul><ul><li>30 ground hubs; over 500 pickup/delivery terminals </li></ul></ul></ul><ul><ul><li>FedEx Freight </li></ul></ul><ul><ul><ul><li>Approximately 470 service centers </li></ul></ul></ul><ul><li>Human Resource </li></ul><ul><ul><li>More than 290,000 </li></ul></ul>BUS 311 ERP Systems
  23. 23. Software <ul><li>ERP Application software </li></ul><ul><ul><li>Peoplesoft Enterprise </li></ul></ul><ul><li>Database Management </li></ul><ul><ul><li>Oracle Database 8.17 </li></ul></ul><ul><ul><li>IBM IMS Management System </li></ul></ul>BUS 311 ERP Systems
  24. 24. PeopleSoft Enterprise <ul><li>Produced by PeopleSoft Inc., Subsidiary of Oracle. </li></ul><ul><li>Customization </li></ul><ul><ul><li>Financials </li></ul></ul><ul><ul><li>Human Resources & Learning Management </li></ul></ul><ul><ul><li>Manufacturing </li></ul></ul><ul><ul><li>Marketing </li></ul></ul><ul><ul><li>Order Management </li></ul></ul><ul><ul><li>Product Lifecycle Management </li></ul></ul><ul><ul><li>Sales </li></ul></ul><ul><ul><li>Service </li></ul></ul>BUS 311 ERP Systems
  25. 25. Oracle 8.17 <ul><li>Relational Database Management System (RDMS) by Oracle Corporation </li></ul><ul><li>Advantage </li></ul><ul><ul><li>Speed </li></ul></ul><ul><ul><li>Accuracy </li></ul></ul><ul><li>Disadvantage </li></ul><ul><ul><li>Sometimes struggle with compatibility to standard SQL of other RDMS </li></ul></ul>BUS 311 ERP Systems
  26. 26. Summary <ul><li>ERP </li></ul><ul><li>FedEx </li></ul><ul><li>Theoretical </li></ul><ul><li>Practical </li></ul>BUS 311 ERP Systems
  27. 27. BUS 311 ERP Systems Contact Information Jerald Paperny (808) 371-6784 [email_address] Anna Kang (808) 754-1726 [email_address] Darryl Yim (808) 387-8701 [email_address] Kota Iwasaki (808) 489-3423 [email_address] http://www2.hawaii.edu/~jpaperny/index.html