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Online Retail
What is eCommerce?
 Buying and selling of products or services via Internet
 Faster, cheaper and convenient than traditi...
History of eCommerce
 In 1979, Michael Aldrich was inspired to create eCommerce.
 He gave the “concept of teleshopping”,...
History of eCommerce
 In 1994, Netscape released Navigator browser.
 Pizza Hut started online ordering.
 In 1995 Jeff B...
Estimated U.S. total and e-commerce figures of U.S. retail in the
fourth quarter of 2002 to 2013.
Components of eCommerce
Shoppers behavior
56%
49%
35%
33%
30%
26%
24% 24%
12%
10%
Produt
Quality
Free
Shipping
Easy
Return
Customer
Reviews
Visual...
Thank You
Any Questions?
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Online retail

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What is eCommerce?

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Online retail

  1. 1. Online Retail
  2. 2. What is eCommerce?  Buying and selling of products or services via Internet  Faster, cheaper and convenient than traditional stores  Open 24 Hours, No barriers of time and distance  Low operational cost and better quality of services  No geographical limitations, more reach to customers  First introduced in the 1960s via electronic data interchange (EDI) through VANs Delivery
  3. 3. History of eCommerce  In 1979, Michael Aldrich was inspired to create eCommerce.  He gave the “concept of teleshopping”, today known as online shopping.  In 1987, With SWREG, Software developers started selling their product using “Merchant Account”.  In 1990, Tim Berners-Lee wrote the first Web page editor/browser (“World Wide Web”) and the first Web server (“httpd“).
  4. 4. History of eCommerce  In 1994, Netscape released Navigator browser.  Pizza Hut started online ordering.  In 1995 Jeff Bezos launches Amazon.com and the first commercial-free 24-hour, internet-only radio stations.  eBay is founded by Pierre Omidyar as Auction Web.  Dell and Cisco begin to aggressively use Internet for commercial transactions.  In 2002, When money was involved in doing business over the internet “PayPal” was launched.
  5. 5. Estimated U.S. total and e-commerce figures of U.S. retail in the fourth quarter of 2002 to 2013.
  6. 6. Components of eCommerce
  7. 7. Shoppers behavior 56% 49% 35% 33% 30% 26% 24% 24% 12% 10% Produt Quality Free Shipping Easy Return Customer Reviews Visual Search Great Navigation Checkout Ease Multiple Options Special Size New Product Factors influences people to buy 54% 50% 76% Owns Smartphone Owners use smartphones while shopping Use smartphones to check prices, promotions, reviews or product Information.  On average 68.07% of online shopping carts are abandoned every day Mobile activities
  8. 8. Thank You Any Questions?

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