This Lean Six Sigma Project done by student from Advance Innovation group which is posted to provide for benchmarking and best practices sharing purposes.
Six Sigma is a process improvement methodology that this project focuses on the improvement of Quality process.
The project is aimed at giving phase by phase documentation and implementation of Six Sigma in the Quality domain and makes it easy for students to understand so as to improve their process and benefit the organization.
This project was initiated to ensure that the Quality deliverables are met as per the agreed Service Levels as the organization was paying heavy penalties and the client satisfaction was also getting effected. The project started with the Voice of Customer from the Senior Management and then taking inputs the Project Charter was developed covering the project storyboard and then defined the Roles and Responsibilities of the Project Team using ARMI and the documented a Communication Plan after which defined the CTQ Drill down tree and then designed a Process Map using the SIPOC and thus moved to the Measure Phase wherein documented a Data Collection Plan and Validated the correctness of data via Measurement System Analysis and then moved to Process Capability using the Z Value, and then checked the stability of the process using the Control Chart and the Run Chart, described the data using the Graphical Summary and then checked the normality of the data.
After which started looking at the Root Causes of the lower Quality using Graphical depiction and the Hypothesis Tests, summarised the findings of Analyze and moved to Improve Phase with the Vital Xs.
In Improve designed the Improvement Plan using the Quality Function Deployment and the improvement plan which was the output of the QFD was implemented, and then the Control Plan was designed using FMEA (Failure Modes and Effects Analysis) and then the improvement and the process control was validated using the Graphical Analysis and the Control Charts.
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