Experience the Interface - all about expereince design


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What User Experience (UX) is and what it’s NOT? Who are the real UX designers? Whats the difference between UI design and UX design?
Find answers to above questions and more. Nikhil Chandran, the User Experience Specialist at Aditi Technologies talks about Experience Design.

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Experience the Interface - all about expereince design

  1. 1. Learning and Development Be part of the learning experience at Aditi. presents Join the talks. Its free. Free as in freedom at work, not free-beer. Its not training. Its mind-opener. Speak at these events. Or bring an expert/friend to talk. Open Talk Series Mail LEAD@aditi.com with topic and availability. A series of illuminating talks and interactions that open our minds to newideas and concepts; that makes us look for newer or better ways of doing what we did; or point us to exciting things we have never done before. A range of topics on Technology, Business, Fun and Life.
  2. 2. HOW TO ENJOY AN TALKBring coffee & friends Switch OFF mobile Switch ON mindSign attendance sheet SHARE your wisdom QUESTION notions THANK the Talker SPREAD the good word
  3. 3. ConfidentialExperience the Interface Nikhil Chandran
  4. 4. Agenda• What User Experience (UX) is and what it’s NOT…• Design in everyday things• Who are the real UX designers?• Design principles and UX process
  5. 5. Whats the difference between UI design and UX design?UI Design UX Design The fly turns into the black outline of a fly, etched into the porcelain. It improves the aim. If a man sees a fly, he aims at it. Fly-in-urinal research found that etchings reduce spillage by 80%
  6. 6. User experience design is NOT...1. User interface design It is the system2. A step in the process It is the process3. Just about technology It is about behaviour4. Just about usability It is about value5. Just about the user It is about context6. Expensive It is flexible7. Easy It is a balancing act8. The role of one person or dept. It is a culture9. A single discipline It is a collaboration10. A choice It is a means of survival
  7. 7. Bad design makes you look stupid Have you ever Or tried pulling the door wondered how to use and it would never open? that jazzed up washbasin in that hotel?
  8. 8. The perfect boarding pass
  9. 9. Interestingdesigns
  10. 10. Now let’s try this… Design the all new central locking remote Your all new gas stove
  11. 11. So, who are the real UX Designers? WE ALL ARE!!! Or at least we have our own contributions
  12. 12. Design Principles• Visibility - can I see it?• Feedback - what is it doing now?• Affordance - how do I use it?• Mapping - where am I and where can I go?• Constraint - why can’t I do that?• Consistency - I think I have seen this before?
  13. 13. VisibilityMake the important features more evident and clearly visible to the user • Hiding certain functions can be advantageous in interface design • Certain functions are kept invisible until needed; also contained within a group of similar types
  14. 14. FeedbackSend information back to the user about what the system has done and what result was accomplished • what is it doing now? what action has been performed? • needs to be immediate and synchronized with user action
  15. 15. Affordancepossibilities of actions available to perform while interactive with any environment • Perceived and actual properties of an object Pushing the bar opens the door, on which side do that give clues to its operation you push? But the door in the image above hides the signal, making it impossible to know which side to push. A frustrating door. The door in the image below has a flat plate mounted on the side that is to be pushed; this is a naturally interpreted signal. A nice design, no frustration for the user.
  16. 16. Mappingis the relationship between controls, actions and their result on the environment • Relationship to controls and their effect
  17. 17. Constraintslimit the acceptability of user actions • Restricting the kind of interactions that can take place • Reduce the chance of error • Can also work to focus user’s attention to needed task
  18. 18. Consistencydesigning interfaces to have similar operations and use similar elements for achieving similar task • Mercedes Benz • Consistent use of vehicles are instantly symbols to recognizable because represent similar the company concepts, consistently feature its leverages prior logo on all its vehicles knowledge and makes new things • Associated with easier to use quality and prestige; respected and • Traffic lights admired; fine always turns craftsmanship and yellow before red reliable
  19. 19. Design Process Design Engineering Design Requirement GatheringInterview with stake holders/endusers, GAP Analysis Strategic DesignCard Sorting and other exercises Structural Design Software Architecture Designfor Information Architecture TestingLow fidelity prototyping – Paper Feature research and Skeletal Designprototyping feasibility studyMedium fidelity prototyping Design Implementation Feature proof of concepts Implementation with finalTesting final design Implementation & Production design
  20. 20. Parting Notes… Experiences happen, whether or not you plan them. When not intentionally designed, there’s a much higher likelihood of the experience being poor.And don’t try too hardto reinvent the wheel inthe name of REDESIGN
  21. 21. Remember folks… User Experience design is not the role of one person or dept. IT’S A CULTURE Thank You Additional resources: (Watch later) An animated tribute to UX Design Part 1|Part 2