This is the powerpoint deck for our September 2014 webinar. To view the webinar on demand, navigate to: http://www.slideshare.net/AdeccoUSA/webinar-managing-a-multigenerational-workforce-in-customer-service Managing multiple generations in the workplace is no easy task; add a customer service environment to the mix and you've definitely got your work cut out for you. Watch our webinar to get expert advice and tips for how to manage all the generations in the world of fast-paced customer service. Our webinar features industry leaders Bruce Tulgan, Lauren Griffin, Wendy Slayton, and Kristen Leverone.