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Speaking to Small Rooms - UX Australia 2017

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Workshop slides from UX Australia - 7 August 2017

Public speaking isn’t just for big rooms with a podium and microphone.

Sometimes it’s just you and 5,10 maybe 20 people. They might be your clients or stakeholders or your project team. Any time you address a group, you need to get your message across and know you’ll be understood. Prep and practice are always important but when you’re speaking close-up there are different things to think about and opportunities you don’t have in a conference hall.

In this half-day workshop, Adam Polansky will cover:

Preparation with long or short notice
Delivery and room dynamics
What to consider when you speak to executives
Keeping the conversation alive after the meeting
We’ll even talk about giving a pitch.
This session will set you up to own the room the next time you have to present.

Published in: Career
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Speaking to Small Rooms - UX Australia 2017

  1. 1. Stand and Deliver Speaking Tips For Small Groups & Meetings Adam Polansky: XD Strategist @AdamtheIA
  2. 2. Let’s Warm-up!
  3. 3. Everyone is a speaker
  4. 4. Client Facing Internal Teams Executives Meetings
  5. 5. What’s at Stake? Understanding Credibility Expectations
  6. 6. PREPARATION
  7. 7. Roll the Dice!
  8. 8. Organizationally Decision Makers Influencers Patience Bias Funding Know Your Audience
  9. 9. The “Teacher” Working with a group to develop an understanding you already have. Variation on Persuasive Presentations – How to get the response you need – Nick Souter – Sterling Publishing 2007 Know Your Room Presenter's Triangle Screen Audience YOU Bridge
  10. 10. Variation on Persuasive Presentations – How to get the response you need – Nick Souter – Sterling Publishing 2007 Know Your Room Screen Audience YOU Distance The “Lecturer” Delivering your words of wisdom. The Audience is listening more and interacting less. “The Sage on the Stage”
  11. 11. Variation on Persuasive Presentations – How to get the response you need – Nick Souter – Sterling Publishing 2007 Know Your Room Screen Audience YOU The “Coach” You joined your audience. The language shifts from “I” to “We”..
  12. 12. Variation on Persuasive Presentations – How to get the response you need – Nick Souter – Sterling Publishing 2007 Know Your Room Screen Audience YOU The “Coach II” Can be more likely to elicit contribution. Can also be a cop-out.
  13. 13. Background E-mail Contracts Do The Reading
  14. 14. Anticipate Questions Leave Time During Comments Monologues Spotlight Thieves Invite Later
  15. 15. Pregame Review Materials Find Your Center Ritual
  16. 16. Preparation Know Your Audience Know Your Room Do the Reading Anticipate Questions Pregame
  17. 17. DELIVERY
  18. 18. Getting Vocal
  19. 19. Practice & Feedback Practice in a Mirror Audio and Video In the Car Toastmasters*
  20. 20. Device Projector Teleconference Slides Handouts Air Chief Marshal Sir Keith Park Check Your Gear
  21. 21. Delivery One – Pager Try Standing Silence is Okay Watch for Cues Writing Sketching Eye Contact
  22. 22. Tag Team Add Color Chime-ins Scripted Seating Work-out In Advance
  23. 23. Executives Perspective Pain Points Time Demands Get the Scoop Keep It Short Respond To Cues Anticipate Questions
  24. 24. After Keep It Going Handouts Capture Notes Action Items Follow-up
  25. 25. Preparation Confidence
  26. 26. STORYTELLING
  27. 27. Storytelling Embody a Concept Make it Personal Use Nouns Show Outcome
  28. 28. Speak To Objective State your point Relevant Support Bring it home
  29. 29. Narrative Tone Pace Emphasis Emotion Handwritten Transcripts from Dr. Who The Pirate Planet by David Bishop New Zealand Herald
  30. 30. Flow Diagram Linear Sequential Annotated Outcome
  31. 31. Mind Map Hub & Spoke Non Linear Connections
  32. 32. User Journey Context Progression Physical Aspects Functionality Emotion
  33. 33. Pure Narrative Flow Diagram Mind Map User Journey Storytelling Frameworks
  34. 34. The Power of the Whiteboard Good Start Creates Focus Moves Focus Invokes Clarification Forces Summary Shared Context
  35. 35. WOOF! Declaration WOOF! Confirmation WOOF! Action What is it girl? Timmy fell down the well?! Take me to him! WOOF!
  36. 36. So… Adam Polansky: UX Strategist @AdamtheIA
  37. 37. Thank You! Adam Polansky: UX Strategist @AdamtheIA
  38. 38. ?. Adam Polansky: UX Strategist @AdamtheIA
  39. 39. Straight Narrative Written, Vocal Flow Diagram Linear, Annotated, Outcome Mind Map Non-Linear, Connected User Journey Multiple Touch-points Adam Polansky: UX Strategist @AdamtheIA Storytelling Frameworks

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