Adam StJohn Lawrence

Nürnberg Area, Germany Germany

Recognised Expert for Service Design, Customer Experience and Innovation Jams.

NGO / Public Service

Co-Initiator of the world's largest Service Innovation event. Consultant, project leader and trainer for customer experience design, service design, design thinking and innovation. Recognised expert in using theatrical tools in customer experience and service design. Co-initiator of award-winning global innovation events such as Global Service Jam and Global GovJam. Specialist in developing and delivering training and education for design thinking, customer experience and service design. Specialist in embedding service design thinking in organisations. Lecturer and teacher of service design thinking at various universities including IE Madrid (Adjunct Professor 2014), AHO Architecture an...