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Engaging the Multigenerational Workforce

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There are currently five generations working together in the workplace. In this inspiring presentation, millennial workplace expert Adam Smiley Poswolsky shares how companies can attract, retain, and engage top talent of all generations by leading with purpose. He breaks through common stereotypes about millennial employees, shares case studies for increasing employee engagement, and teaches proven strategies and tools to increase retention and foster intergenerational collaboration in the workplace, which will help you build a purpose-driven company culture that empowers all of your employees. Learn how to manage and communicate effectively with different generations in the workplace; contact Smiley today.

Published in: Recruiting & HR
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Engaging the Multigenerational Workforce

  1. 1. ADAM SMILEY POSWOLSKY smileyposwolsky@gmail.com SMILEYPOSWOLSKY.COM Copyright 2019 by Adam S. Poswolsky. All rights reserved. ENGAGING THE MULTIGENERATIONAL WORKFORCE
  2. 2. 70%Source: Gallup, State of the American Workplace Report (2016)
  3. 3. @whatsupsmiley
  4. 4. FIND BELIEVERS
  5. 5. WE ARE NOT THE “ME ME ME” GENERATION
  6. 6. PURSUE MEANING
  7. 7. “Being human always points, and is directed, to something or someone, other than oneself— be it a meaning to fulfill or another human being to encounter. The more one forgets himself— by giving himself to a cause to serve or another person to love—the more human he is.” -Viktor Frankl
  8. 8. reflects who you are and what your interests are, allows you to share your gifts to help others, provides a community of believers that will support your dreams, and is financially viable given your desired lifestyle. MEANINGFUL WORK @whatsupsmiley
  9. 9. @whatsupsmiley
  10. 10. WHAT MILLENNIALS REALLY WANT • Not just a paycheck à PURPOSE • Not job satisfaction à PERSONAL DEVELOPMENT • Not a boss à A COACH • Not annual reviews à FREQUENT FEEDBACK AND ONGOING CONVERSATIONS • Not fix weaknesses à DEVELOP STRENGTHS • Not just a job à IT’S MY LIFE Source: Gallup, “How Millennials Want to Work and Live” (2016)
  11. 11. ENOUGH ABOUT MILLENNIALS
  12. 12. 5 GENERATIONS AT WORK
  13. 13. MILLENNIALS, GEN-X, BOOMERS • Make a positive impact on org • Help solve social and environmental challenges • Work with a diverse group of people • Work for an org among best in my industry • Do work I’m passionate about • Become an expert in my field Source: IBM: “Myths, exaggerations and uncomfortable truths” (2015) Millennials don’t want a trophy, they want a manager who is ethical, fair, and transparent.
  14. 14. EMPLOYEE ENGAGEMENT • Purpose • Value • Renewal • Focus Source: The Energy Project (NY Times, Tony Schwartz and Christine Porath, “Why You Hate Work”, 5/20/14).
  15. 15. PURPOSE IS CROSS-GENERATIONAL
  16. 16. EMPLOYEES WANT MEANINGFUL WORK
  17. 17. AVG. JOB TENURE IN U.S. 20-24 y/o = 1.3 years 25-35 y/o = 2.8 years ALL WORKERS = 4.2 years Source: U.S. Bureau of Labor Statistics, “Employee Tenure in 2018"
  18. 18. 12% OF GEN-Z 30% OF MILLENNIALS EXPECT TO STAY +5 YEARS Source: Deloitte Millennial Survey (2018)
  19. 19. 70% OF MILLENNIALS IN SENIOR MGMT WOULD CONSIDER SHORT-TERM CONTRACTS Source: Deloitte Millennial Survey (2018)
  20. 20. 65% OF TODAY’S KIDS WILL END UP IN JOBS THAT HAVEN’T BEEN INVENTED YET Source: World Economic Forum, The Future of Jobs Report (2016)
  21. 21. VALUE TALENT THROUGH COACHING AND MENTORSHIP
  22. 22. ALWAYS BE LEARNING ALWAYS BE TEACHING RE-INVENT YOUR CAREER
  23. 23. “Managing millennials is nurturing millennials.” -Esther Perel
  24. 24. HR IS THE NEW LIFE COACH @whatsupsmiley
  25. 25. CULTURE IS EVERYONE’S JOB
  26. 26. The main reason people leave a job is to go to a firm with a better company culture. - Glassdoor Source: World Economic Forum, Alex Grey, ”Why employees leave and how to make them stay” (May 31, 2017)
  27. 27. TREAT CULTURE LIKE A PRODUCT
  28. 28. TREAT CULTURE LIKE A PRODUCT VALUES • INCLUSION • OPEN COMMUNICATION • CO-CREATION • COLLABORATION • GROWTH • CLARITY & TRANSPARENCY PROGRAMS • DIVERSITY RECRUITMENT • EMPLOYEE RESOURCE GROUPS • REAL TALK EVENTS • ROADMAP GOAL-MAPPING WEEK • PROFESSIONAL DEVELOPMENT TIME • CONSCIOUS LEADERSHIP TRAINING • COACHING BENEFIT • APPROACHABLE LEADERS
  29. 29. WORK IS THE NEW GRAD SCHOOL@whatsupsmiley
  30. 30. EMPLOYER = EDUCATOR 70% of those who stay +5 years, say org is strong provider org of education and training Source: Deloitte Millennial Survey (2018)
  31. 31. NEXT GEN TALENT NEEDS Interpersonal skills Confidence Ethics/integrity Critical thinking Innovation + creativity Source: Deloitte Millennial Survey (2018)
  32. 32. INVEST IN GEN-X @whatsupsmiley
  33. 33. MAKE DIVERSITY A REALITY NOT A PRIORITY Those working for diverse companies more likely to stay 5+ years (70% to 30%) Source: Deloitte Millennial Survey (2018) MAKE DIVERSITY A REALITY NOT A PRIORITY Those working for diverse companies more likely to stay 5+ years (70% to 30%) Source: Deloitte Millennial Survey (2018)
  34. 34. “THE PERFECT TEAM” AT GOOGLE Source: ”The five keys to a successful team,” Re:Work Google, https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/ 1. Psychological safety: Team members feel safe to take risks and be vulnerable in front of each other 2. Dependability: Team members get things done + meet Google’s high bar 3. Structure & clarity: Team members have clear roles, plans, and goals 4. Meaning: Work is personally important to team members 5. Impact: Team members think their work matters and creates change
  35. 35. CREATE CO-LEADERSHIP OPPORTUNITIES @whatsupsmiley
  36. 36. HARNESS WISDOM OF BABY BOOMERS Inter-generational conversations & GIVE EARLY TALENT A PLATFORM Millennial Corps
  37. 37. CHANGE MILLENNIAL ETIQUETTE Establish clear workplace expectations & EMPOWER MILLENNIALS Give young employees a voice
  38. 38. CHANGE MILLENNIAL ETIQUETTE • Show up on time • Use proper language in email + verbal communication • Don’t ask for a promotion on your 3rd day • Respect your managers and elders • Be humble, patient, and team-oriented • Add value before asking for favors
  39. 39. RE-IMAGINE THE SENIOR STAFF MEETING @whatsupsmiley
  40. 40. TAKE EMPLOYEE WELLNESS SERIOUSLY @whatsupsmiley
  41. 41. The average employee checks 40 websites a day, switching activities 37 times an hour, changing tasks every 2 minutes.
  42. 42. FOSTER IN-PERSON CONNECTION
  43. 43. PERFORMANCE MGMT IS ABOUT PEOPLE NOT KPIs @whatsupsmiley
  44. 44. • Data-driven engagement tools • Real-time feedback + affirmations • Celebrate your people (often) • “Fresh” opportunities for top-performers • “Time to give” or “Time to learn”
  45. 45. “STAY” INTERVIEWS NOT EXIT INTERVIEWS
  46. 46. MAKE THE ASK
  47. 47. WE ARE THE PURPOSE GENERATION
  48. 48. ADAM SMILEY POSWOLSKY smileyposwolsky@gmail.com SMILEYPOSWOLSKY.COM Copyright 2019 by Adam S. Poswolsky. All rights reserved. ENGAGING THE MULTIGENERATIONAL WORKFORCE

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