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Parallax Hospitality - Overview


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Parallax Hospitality - Overview

  1. 1. We are Parallax Hospitality. We design emotionally charged guest experiences and innovative wellness programming to build genuine guest love, make projects stand out above competitors and maximize revenue. What we do w Guest experience innovation w Wellness strategies for service-driven businesses w Hallmarks w Customer journey mapping w Service design training w Revenue-driving wellness programs w Gym spa planning w Brand hotel repositioning w Hotel concept themes w Hotel opening task force w Service improvment for underperforming hotels Our beliefs Who we support Owners Developers For operating hotels — we’ve developed a simple, single-fee program called look differently that reshapes guest experience and improves service delivery without major capital investment – dramatically improving guest feedback and topline revenue potential. For new hotels — weareinnovatorsthatcreate uniqueexperiencesinaseaof“sameness”to drivehigherratesovercompetitors. Luxury Lifestyle Hospitality We bring strategic brand thinking to your team, providing consulting services to lead prioritized brand development and guest experience projects from pilot to delivery. Design Firms We offer hospitality service, operations and wellness programming expertise. Partnering with us strengthens your ability to successfully deliver projects and fully develop the guest experience journey throughout design. +1 470.991.7835 DNA to WOW Incredible experiences (that guests pay top dollar for and share stories about) start with expertly building the DNA of your hotel or brand. Bullseye on Service A good experience isn’t enough. Service must be memorable, integrate with design and be executed consistently. Differentiate with Wellness Wellness is not a passing trend. Guestschoosewellness,andwellness drives increased revenue. 5-Star Reviews Excellent reviews mean money – review sites are the sales forces of the future.
  2. 2. Why engage us? We create playbooks for highly crafted and memorable market-leading concepts that reach #1 with guests and stand out over competitors. We elevate work completed by designers, architects and management companies to deliver a holistic, service-centric experience. Wellness is big, and it means money. We help hospitality businesses navigate the wellness space, aligning with the needs of today’s guest and maximizing revenue potential. We deliver actionable business plans that integrate tangible wellness innovations into lifestyle projects. Blow away cookie-cutter basics. We define programming and curate small touchpoints throughout the guest journey to create truly unique, market- leading experiences. Our focus is on fitness, spa, relaxation, check-in, collateral, signage and FB. We’reguest experience storybuilders We’rewellness strategists We’reinnovative programming gurus We look differently. We craft experiences that integrate service, design and wellness. You stand out.