1. Continuous Globalization
Implementing
Continuous Globalization
in the Enterprise
From Lingoport:
Adam Asnes
December 2, 2015

2. Agenda
• Intro to Lingoport
• Basics of software globalization
• Continuous Globalization background
• i18n & L10n and the source repository
• Enterprise Stakeholders & Concerns
• ROI
• Q&A, Follow-up Resources

4. Lingoport Suite
Systems, automation & measurement to
facilitate ongoing software internationalization
and localization.

5.  i18n (i + nternationalizatio + n)
o the process of making code world-ready so that it can be
localized to a specific region and language
 L10n (L + ocalizatio + n)
o the process of adapting the application content to meet the
language, cultural and other requirements of a specific target
market
 G11n (g + lobalizatio + n)
o the process of designing and developing a software product that
functions in multiple countries and languages
i18n, L10n, G11n
5

6. G11n = i18n + L10n
6

7. Continuous G11n

8. Continuous G11n in the
Enterprise
• Automation
• Visibility
• Metrics

9. i18n & L10n
The Source Repository
• The truth is in the source repo
o Your Global Readiness?
o Is your process working?
o Can you see it?
o Can you measure it?

10. Lingoport Suite Components

11. Lingoport Dashboard
• G11n visibility over multiple products and projects
• Drill down & Planning

12. Globalyzer
• Server: Customize and store Rules (no source access)
• Workbench: Big i18n jobs, Configure rules, i18n focus
• Command Line: Automate i18n measurement from the repo
• Lite: i18n check from developer IDE or automated check-in

13. Resource Manager
• See what’s new in resource bundles
• Automate Prep Kits
• Automate file validation
• Automate sending files for Localization
o Via TMS or L10n Vendor Portal
• Track it
• Validate it when it comes back
• Automatically insert it back in the repo if it passes
• Email notifications as well as dashboard instrumentation
• Automated Pseudo Localization

14. Globalization
Stakeholders
People and objectives meet process and technology

15. Localization Team
• L10n – Director of Globalization
• L10n Managers
• L10n Engineers
• i18n Architects?
• Primarily working on localization activities
o Reactive to development process
o Development is upstream of quality
• Dashboard, Resource Manager

16. Developers
• Sprint deliverable driven
• Feature focused
• May or may not understand i18n
o Often not measured by this
• Used to integrated development processes
• Globalyzer, Dashboard
• Concern: False positives
• Sometimes like the idea of creating ad hoc tools

17. i18n Leadership
• Understands i18n impact
• Architectural impact – Lynchpin to success
• i18n processes and knowledge but can’t be everywhere
• Often has responsibility but lack management authority
• Globalyzer Workbench, Server, Dashboard
o Lead rule set configuration
o Knowledge support
o Project config for Lite deployment

18. QA
• Need G11n test criteria
o i18n & L10n
• Important and integrated with each sprint
• A great ally
• A slower and more expensive way to remediate issues
• Resource Manager for continuous Pseudo Localization

19. Development Management
• Director/VP of Engineering
• Product and Program Managers
• Scalable, repeatable systems to meet requirements criteria
• Take out human factors
• Focus development on prime missions
• Contain costs and time
• Deliver on time
• Dashboard, continuous systems

20. Executive Management
• ROI driven
• Market driven
• Maybe technology driven
• Must understand the benefits of a decision
o Costs of not pursuing a course of action
• Budgets and Strategy

21. IT
• Need cooperation for integration
• They are there to enable
• Can be an obstacle
• Best to inform them during the process
• Security concerns

22. Development and Localization
Understanding
• I18n knowledge is not common
• Use scalable training so that people begin to understand

23. Localization Vendors
• Must understand fast turnaround on many small projects
o Minimums? We don’t want no minimums!
• Must have systems to deal with project overhead
• Consistency of file quality is critical
• Consume Prep kits from Resource Manager
o Via TMS or Vendor portal

24. ROI & Continuous G11n
Continuous Globalization (G11n)

25. Defect costs per stage
Traditional approach to SW Development in a well defined process
When most i18n & L10n
issues are addressed

26. G11n & Agile
i18n & L10n issues often
Fall into backlogs

27. i18n in Software Development
 i18n compliance through iterative QA cycles is a waste of
money and time – Globalyzer Lite to find at commit
 Finding, managing, fixing and verifying i18n bugs is costly.
Averages start at $500/bug. Interrupts the flow of
development
 Releasing core products to worldwide markets faster creates
revenue opportunities, not just cost savings
“Reactive internationalization is unpredictable and poorly
controlled.” – Gary Lefman, Cisco i18n Architect.
©Lingoport, Inc. 2013 - do not distribute 27

28. • 5 Teams X 20 sprints/year = 100 Sprints
• Each sprint has 5 features = 500 features
• 2 days saved per feature = 1,000 days
• At $40/hour = $325,000 per year
• Productivity increase of 3 people per year
Continuous G11n ROI

29. Scaling for the Enterprise

30. Questions & Answers:
Contact Resources
Adam Asnes
aasnes@lingoport.com
http://www.lingoport.com
Lingoport Suite
Extensive Services
Training
• lingoport.com/blog
• lingoport.com/resources
• wiki.lingoport.com