Are we there yet? Have we reached that point in time when every customer is delighted conversing with machines and willingly embracing what we offer them? Do we all have our own AI assistants?
The short answer is no. But … we’ve come a long way in recent years when it comes to conversational interfaces and leveraging artificial intelligence.
The technology itself has improved in leaps and bounds, and there is a clear customer acceptance and willingness to use conversational-based engagement systems.
The robots aren’t taking over the world – not yet – but they are here to help, and opportunities abound.
In this webinar TRA partner and research director, Trevor Clarke, will outline:
The advances in AI and conversational interfaces.
Explain the successes and shortcomings of several early adopters.
Offer a vision for what comes next and how to prepare.
Tuesday, 4 December, 2018
Australian Eastern Daylight Time (AEDT): 2 p.m.
Australian Eastern Standard Time (AEST): 1 p.m.
New Zealand: 4 p.m.
Singapore, Hong Kong: 11 a.m.
About the presenter
Trevor Clarke specialises in helping clients understand the many dynamics of the diverse Asia-Pacific region to get the best out of technology investments and opportunities. As the research director and founding partner of Tech Research Asia, he has successfully helped establish and grow one of the most exciting IT analyst, research, and consulting firms in the industry.