Revitalizing Your Enterprise Intranet


Published on

Learn how combining Alfresco, Acquia and Drupal can give you a powerful Social Publishing platform with everything you need to revitalize your enterprise intranet with engaging community features, and enterprise-class document management.

Key takeaways will include:

-Why the combination of Drupal social publishing and Alfresco ECM is critical for organizations seeking to empower employees
-Typical limitations of legacy Intranets and often proprietary infrastructures including SharePoint.
-Key characteristics of effective Intranets and how to take your enterprise collaboration to the next level
-How to save time and money by leveraging open source while addressing security, business process workflow, single sign on and search requirements.
-Why enterprise commercial support for open source platforms will minimize risk and maximize ROI.
-Using Activision as a real-life example, participants will learn how to combine Drupal and Alfresco to develop a truly powerful platform in order to revitalize an intranet with both powerful community features and rock-solid document management.

Join Optaros content management experts Chris Fuller and Jeff Potts along with Bryan House of Acquia to learn how to save time and money by leveraging open source for your intranet.

Published in: Technology
  • Be the first to comment

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide
  • We’re tired of paying [pick your legacy portal/ECM vendor] for upgrades and add-ons.We spent millions of dollars on a home-grown solution and we still didn’t get what we wanted.Every time we want to make a change it costs a fortune.
  • Our current intranet looks only slightly better than Craigslist.Our employees are used to consumer tools like Facebook, YouTube, and Twitter and want similar experiences inside the firewall.It’s easier to find something on Google than it is for me to find a critical document at my company.
  • Our employees are used to consumer tools like Facebook, YouTube, and Twitter and want similar experiences inside the firewall.
  • It’s easier to find something on Google than it is for me to find a critical document at my company.
  • We acquire a lot of companies—our intranet has to adapt to the new structure quickly.We have a large sales force. New sales programs often require significant changes in how we communicate to our distributed team.When I want to add a new feature I’m told it isn’t supported.Changes that seem simple require development and down-time.
  • Elicit immediate employee feedback on news and information
  • Solicit ideas and foster collaboration amongst employees, teams, & colleagues
  • Easily allow content managers or employees to gather feedback on ideas and projects
  • Creating data-rich, flexible user profiles is the first step to a social tools on your intranet
  • This slide has a three-part BUILD.
  • Search Drupal content, the Alfresco repository and more with security and flexibility built in
  • Leveraging Drupal and Alfresco’s LDAP support for user management and permissions
  • Sophisticated workflow and security provided by AlfrescoTransparent interface for adding documents to the intranet in DrupalDocuments can be attachments or content
  • Revitalizing Your Enterprise Intranet

    1. 1. Revitalizing Your Enterprise Intranet with Drupal, Alfresco, and Acquia<br />Jeff Potts<br />Content Management Practice Lead<br />Optaros<br />Chris Fuller<br />Technical Architect<br />Optaros<br />Bryan House<br />Sr. Director, Marketing<br />Acquia<br />
    2. 2. Agenda<br />Introductions<br />Building an effective intranet<br />What Drupal and Alfresco can do together<br />How Optaros can help you get there<br />Drupal support and more with the Acquia Network<br />Questions<br />
    3. 3. Optaros<br />Jeff Potts and Chris Fuller<br />Optaros<br />
    4. 4. Transform Your IntranetWhy clients are excited about combining Drupal and Alfresco<br />12 November 2009<br />Chris Fuller, Technical Architect<br />Blog:<br />Twitter: cfuller<br />Jeff Potts, Sr. Director, ECM<br />Blog:<br />Twitter: jeffpotts01<br />
    5. 5. Agenda<br />What’s Wrong with your Intranet?<br />What Can Drupal & Alfresco Do Together?<br />Activision: Drupal + Alfresco Case Study<br />How Does it Work?<br />Q&A<br />
    6. 6. What we’re hearing<br />We need to re-do our intranet. Can you help?<br />Of course. But what’s wrong with the one you’ve got?<br />(See if any of the following typical answers fit your organization)<br />
    7. 7. It’s too expensive<br />What’s wrong with your current intranet?<br />Credit: paopix<br />
    8. 8. It’s not compelling from a UX perspective<br />What’s wrong with your current intranet?<br />
    9. 9. It’s not compelling from a UX perspective<br />What’s wrong with your current intranet?<br />
    10. 10. It’s not compelling from a UX perspective<br />What’s wrong with your current intranet?<br />
    11. 11. It’s not flexible enough<br />What’s wrong with your current intranet?<br />Credit: spursfan_ace<br />
    12. 12. Not to rush to the punch line, but…<br />
    13. 13. Cost<br />Commercial support <br />Self support<br />Presentation<br />Drupal<br />Acquia<br />Alfresco Community<br />Alfresco Enterprise<br />Repository<br />Free<br />Cheaper than SharePoint<br />Cost<br />
    14. 14. User Experience<br />
    15. 15. Flexibility<br />Powerful Presentation Framework<br />Enterprise Repository<br />Loosely Coupled<br /><ul><li>Multiple ways to update content
    16. 16. Robust business process engine
    17. 17. Extensible content model
    18. 18. Thousands of modules to choose from
    19. 19. Easy to theme
    20. 20. Fast, efficient development model</li></li></ul><li>Effective intranets<br />Embrace continuous improvement, perpetual beta<br />Are fun to use<br />Engaging user experience<br />Content that helps me get my job done<br />Make things easy to find<br />Align with key strategic initiatives of the business<br />Make it easy to publish<br />Facilitate connections<br />Between people<br />Between teams<br />Between projects<br />Can be assembled from Open Source components<br />And shouldn’t cost 7 figures to implement<br />
    21. 21. Agenda<br />What’s Wrong with your Intranet?<br />What Can Drupal & Alfresco Do Together?<br />Activision: Drupal + Alfresco Case Study<br />How Does it Work?<br />Q&A<br />
    22. 22. Drupal – Convenience and Impact<br />What Does Drupal Bring to the Table?<br />Purpose-built community platform<br />4000+ open source modules for a wide range of features<br />Huge developer community<br />Infinitely customizable user interface<br />Easy-to-use content management tools<br />Integration with Enterprise systems<br />Existing intranet distributions, such as Open Atrium<br />Commercial Enterprise support from Acquia<br />Enterprise Integration<br />Single-Sign-On<br />LDAP<br />Active Directory<br />NTLM<br />CAS<br />Search<br />Acquia Search<br />Lucene<br />Endeca<br />Google Search Appliance<br />ECM<br />Alfresco<br />Other CMIS providers<br />Drupal Overview<br />
    23. 23. Comments<br />Drupal Features<br />
    24. 24. Forums<br />Drupal Features<br />
    25. 25. Polls<br />Drupal Features<br />
    26. 26. Rich User Profiles<br />Drupal Features<br />
    27. 27. Drupal Features<br />Content Management<br />Easy-to-use interface<br />Powerful taxonomy<br />Web Content Management workflow tools<br />Robust content promotion tools<br />Role-based content management<br />Community<br />Comments<br />Polls<br />Forums<br />Calendars and Events<br />Wiki<br />Microblogging<br />Rich user profiles<br />Social Graph<br />Drupal Overview<br />
    28. 28. Drupal – Flexible Interface<br />Drupal Interface<br />
    29. 29. Alfresco – Enterprise Content Services<br />Fast, flexible, modular user interface<br />Presentation Tier<br />Open, scalable repository, metadata, versioning, workflow<br />?<br />Core<br />Multiple, disparate front-ends<br />Multiple content repositories<br />Content Services Tier<br />Enterprise Apps Tier<br />Scripting language on the front-end and Java on the back-end is a proven pattern. Drupal provides the UI while Alfresco provides core content services.<br />Many organizations have multiple front-ends that need to get to the same enterprise content store.<br />Organizations may have multiple CMIS repositories, maybe from different vendors.<br />?<br />
    30. 30. Agenda<br />What’s Wrong with your Intranet?<br />What Can Drupal & Alfresco Do Together?<br />Activision: Drupal + Alfresco Case Study<br />How Does it Work?<br />Getting Started<br />
    31. 31. Background<br />Activision Blizzard is a Video Game Publisher<br />Recent merger with Vivendi Games ($18B)<br />“…create the world’s largest and most profitable pure-play video game publisher”<br />$5B in Revenues Last Year<br />Vying with Electronic Arts for #1 Spot<br />Noteworthy Titles / Franchises<br />World of Warcraft (via Blizzard)<br />Guitar Hero<br />Call of Duty<br />Activision Blizzard Intranet<br />
    32. 32. Case Study<br />Activision Blizzard Intranet<br />
    33. 33. User Interface<br />Activision Blizzard Intranet<br />
    34. 34. Enterprise Search<br />Activision Blizzard Intranet<br />Comprehensive search<br />Search includes both Drupal and Alfresco content in a single query that honors permissions.<br />
    35. 35. User Management<br />Activision Blizzard Intranet<br />Integrated with Directory<br />Leveraging both Drupal and Alfresco ability to integrate with LDAP for user management and permissions.<br />
    36. 36. Document Management<br />Activision Blizzard Intranet<br />Alfresco for DM<br />Drupal interface for adding documents & content to the Intranet. Alfresco provides storage, workflow, and security.<br />
    37. 37. Agenda<br />What’s Wrong with your Intranet?<br />What Can Drupal & Alfresco Do Together?<br />Activision: Drupal + Alfresco Case Study<br />How Does it Work?<br />Q&A<br />
    38. 38. How?<br />Key Ingredients<br />Acquia Drupal for community features, UI and WCM<br />Alfresco for workflow and secure document management<br />Drupal CMIS API module<br />Drupal CMIS Alfresco module<br />Any of the additional Drupal modules necessary to meet requirements<br />
    39. 39. More about the integration module<br />Open Source<br /> (GPLv2)<br />100% CMIS<br />Requires no install on the Alfresco tier<br />Raw capabilities<br />Persist web content in Alfresco<br />Create Drupal content from Alfresco via CMIS Sync<br />Upload binary files into Alfresco via Drupal<br />Attach binary files, created in Alfresco, to Drupal content<br />Execute CMIS and OpenSearch queries<br />Provides support for additional CMIS repositories<br />
    40. 40. Implementation<br />The CMIS module is an enabler, but there&apos;s still work you have to do...<br />Find senior leadership support and other champions<br />Create an adoption plan<br />Design UI<br />Determine integration points (SSO, search, LDAP, etc.)<br />Create a security model<br />Determine additional contributed/custom Drupal modules to meet requirements<br />Create an Alfresco content model and decide on storage hierarchy<br />Implement business processes as Alfresco workflows<br />Credit: veruus<br />
    41. 41. Hip, popular framework<br />Flexible presentation layer<br />Fast, clear development model<br />Strong community focus<br />When you combine the strengths of Drupal…<br />In Summary<br />Dries Buytaert, Drupal founder<br />
    42. 42. Enterprise-class repository<br />Strong commercial ECM credibility/lineage<br />Best-in-class openness, programmability<br />…with the power of Alfresco…<br />John Newton, Alfresco CTO<br />
    43. 43. …you get something better.<br />Compelling presentation framework<br />Tons of community features that can be easily added and built upon<br />Hierarchical document storage<br />Enterprise-class workflow<br />Decoupling of the front-end from the back-end with an open standard in-between<br />
    44. 44. About Optaros – Solutions for Media & Ecommerce<br />Optaros delivers each client a tailored roadmap of Assembled Web solutions to achieve their business objectives.<br />Multiple projects including user experience design for American Idol, currently designing new Ecommerce storefront for Fox Entertainment.<br />Dynamic customer-facing portal and content management system assembled in 13 weeks from concept to completion<br />ReplatformedPGATourfrom CBS to CNN/Turner infrastructure in 14 weeks. Payback: 10 months on ad sales<br />Stellent Migration to Alfresco Surf for DAM; Alfresco+Drupal Intranet; National Sales Portal for new sales team<br />How we work with our clients<br />Work jointly and transparently with client teams <br />Turn ideas into implementable blueprints<br />Commit contractually to deliver on time, on budget <br />Design Web 2.0 user experiences <br />Iteratively assemble open source software<br />Support the solution<br />
    45. 45. Acquia, the Drupal Support Company<br />Enterprise & Drupal expertise<br />Dries Buytaert, Drupal founder<br />Many leading community contributors in engineering, support, and consulting<br />Executive experience @ IBM, webMethods, Broadvision, EMC, HP, Baan, Documentum, Interleaf, Mercury<br />50+ employees <br />$15M in capital<br />&gt;350 customers<br />
    46. 46. Supporting Customers, Not Modules<br />Full Drupal 6.x support<br />All modules, themes, & custom code<br />
    47. 47. Drupal Support, When You Need It<br />25+ Drupal engineers on staff<br />24x7 emergency availability<br />Defined SLAs<br />Ticket tracking until satisfied resolution<br />
    48. 48. Outsource Drupal Operations Management<br />Secure, up to date<br />Routine maintenance<br />Module & core updates<br />Minor modifications to content types & views<br />Minor modifications / updates to web stack <br />
    49. 49. Unlock Content to Improve Discoverability<br />Filtered navigation<br />Content recommendations<br />No server infrastructure<br />
    50. 50. Operate & Extend Drupal Websites<br />
    51. 51. Helping Organizations Succeed with Drupal<br />Productive partnerships focused on customer success<br />Optaros<br />Acquia Platinum Partner<br />Drupal site owners<br />Define Projects<br />Using Drupal to address unique business and technical requirements on the Web.<br />Design, Build, Deploy<br />Brings vertical and technical solution expertise to build websites that meet client specifications.<br />Customer <br />Success<br />Maintain & Support<br />Acquia<br />Acquia Network subscriptions provide enterprise-class support, hosting and network services to ensure websites meet business objectives.<br />
    52. 52. Questions<br />For more information, visit each of us at:<br /><br /><br /><br /><br />Contact Acquia:<br /><br />888-9-ACQUIA<br />Contact Optaros:<br /><br />(617) 227-1855<br />Sign up for a free 30-day Acquia Network trial<br /><br />Today’s webinar recording will be posted at:<br /><br />