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Presented at Acquia Engage APAC by Graham O'Connell, Lead Developer, GMWEB & Justin Barrie, Principal, Design Managers Australia.
The vocational training market is increasingly offered COTS options for managing student progress. This case study shows how Audi Australia chose to go another way – using Drupal and Acquia to tailor and enhance their training outcomes and outputs.
Audi Australia now has a world-leading, customised student management system that goes above and beyond government requirements while supporting the entire network of dealers and service centres in Australia.
Graham and Justin will share the processes used and challenges overcome while moving to an in-house digital environment for apprentice management, including the effective use of service design to develop clear customer experience journeys that lead to the delivery of innovative technology solutions.