Disengagement is an evil villain...
$300 Billionper year is lost in productivity
WHAT HAPPENS WHEN YOU DON’T RECOGNIZE?
Turnover. Disengagement. Loss of Customers.
The cost of infrequent recognition is a missed
opportunity for employers to offer feedback that
inspires employees to do their best work.
THE THREAT OF DISENGAGEMENT
More than 70% of employees don’t feel valued by their employer.
71% of Americans are not engaged in their current positions.
Disengagement costs $300 billion per year in lost productivity alone.
Why employees leave:
of working Americans leave their jobs
because they are not recognized.
of employees today plan on leaving
their employer, vs. 13% two years ago.
of employees believe they’ll be work-
ing someplace else within 12 months.
Companies spend $47 billion
annually on employee rewards,
yet 87% of organizations still
use unstructured programs that
are detached from employee
engagement and business success.
Numerous studies have shown that people don’t leave companies, they leave their managers.
Companies that regularly recognize their top talent tend to have more engaged and productive
workforces. Employee engagement leads to increased customer satisfaction, greater customer
loyalty, and ultimately increased bottom-line success for the organization.
customer satisfaction customer loyalty increased success
Employees should receive feedback or
recognition at least once per week, yet
only 22% of employees report that
regular recognition actually happens.
Over 30% believe
they¹ll be working
someplace else in
Over 40% don¹t
respect the person
they report to.
Over 50% say they
values than their
Without employee engagement,
satisfaction and loyalty,the customer
experience is wasted.
43% of customers
who leave do so
because of service.
77% of those who leave
because of service blame
83% of those who leave because of
service tell others about their experience.
Results from an online survey culled
responses from 411 workers in the U.S.
and Canada found out how employees
feel about their jobs.
More than 60% of employees
don’t feel their career goals
are aligned with the plans
their employers have for them.
Hay Group, Gallup Organization, Right Management, Towers Watson, Forbes.com
TO THE RESCUE!
satisfied with their jobs
somewhat satisfied with their jobs
unsatisfied with their jobs
FINANCIAL IMPACT ON RECOGNITION & ENGAGEMENT
Companies with the most engaged employees report revenue growth at a rate two-
and-a-half times greater than their competitors with the lowest level of engagement.
Highly engaged workforces
saw a 19.2% increase in
change of operating income
organizations have 40%
less turnover as a result.
Engaged employees are 2x
more likely to promote
their organization .
19.2% 40% 2x