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Technology Vision for SAP 2019

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Digital technology is now so pervasive that it no longer offers the same competitive edge – it’s simply what you need to survive. Get Ready for the New Enterprise Reality with SAP® Technologies and Solutions

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Technology Vision for SAP 2019

  1. 1. Get Ready for the New Enterprise Reality with SAP® Technologies and Solutions AFTER DIGITAL, WHAT’S NEXT?
  2. 2. WELCOME TO THE POST-DIGITAL WORLD Digital technology is now so pervasive that it no longer offers the same competitive edge – it’s simply what you need to survive. In this “post-digital” world… • Technologies adapt and tailor themselves to fit every moment • Products and services are produced and customized with unprecedented speed and agility • Human and machine intelligence come together to create entirely new possibilities But how do you achieve competitive advantage when digital is no longer differentiating?
  3. 3. ARE YOU READY FOR WHAT’S NEXT? Accenture’s Technology Vision 2019 revealed technology trends that are rapidly taking businesses into a post-digital world. How will SAP solutions and technologies prepare the enterprise for this new reality? What this means for SAP clients: Technology Vision Trend #4 Invest in security, trust, responsibility, and ethics SECURE US TO SECURE ME #3 Build a tech- augmented workforce HUMAN+ WORKER #2 Harness digital identities and spend quality time with customers GET TO KNOW ME #1 Innovate with emerging technologies DARQ POWER
  4. 4. SAP SOLUTIONS AND TECHNOLOGIES FOR THE POST-DIGITAL WORLD Powering the core of so many of today’s leading businesses, SAP essential components for the post-digital intelligent enterprise: 1. Intelligent Suite―Intelligent and integrated applications support automated processes and streamline interactions with customers, employees, and suppliers. 2. Digital Platform―helps enterprises better collect, connect, and orchestrate data. 3. Intelligent Technologies―helps to extend existing capabilities – and open up entirely new ones.
  5. 5. SAP solutions and technologies for the intelligent enterprise (Source: SAP)
  6. 6. It’s about to get DARQ DARQ = Distributed ledgers, Artificial intelligence, extended Reality and Quantum computing #1 Innovate with emerging technologies
  7. 7. What’s the response? Leverage the combinatorial power of both core and emerging DARQ technologies on a trusted platform, such as SAP’s, to drive the most value from adoption. Example? Accenture’s Smart Fleet application: • Manages vehicle fleets intelligently through IoT and mobility • Extended with predictive maintenance – connected to the SAP S/4HANA core • Supports extended reality repairs #1 Innovate with emerging technologies
  8. 8. Harness digital identities and unleash next-level personalization In the post-digital era, companies will need to develop a deeper ongoing relationship with each individual consumer, one tailored and personalized to their unique digital identity. #2 Harness digital identities and spend quality time with customers
  9. 9. Example? Connected Commerce Activate connected growth sources with ecosystem partners to create new digital selling models and intelligent omnichannel customer journeys. Living Marketing To deliver cost optimization and value realization, focus on providing relevancy with the help of data insights and agile platforms. Intelligent Customer Engagement Transform the customer service experience to drive sales with innovative omnichannel experiences, AI-powered customer engagement, intelligent predictive services and seamless field services. What’s the response? Elevate the customer experience (CX) with a digital CX transformation powered by SAP C/4HANA and Qualtrics. #2 Harness digital identities and spend quality time with customers
  10. 10. Adapting to a very different kind of workplace The post-digital world is changing employees just as much as customers. Companies must find new ways to equip and empower their talent with intelligent tools, including artificial intelligence. #3 Build a tech-augmented workforce
  11. 11. What’s the response? Activate the future workforce with Accenture’s Intelligent Talent and HR solution, building on the people engagement dimension of SAP’s intelligent suite. Example? Accenture’s HERBOT application uses conversational AI and machine learning to revolutionize employee interactions with SAP HR systems. #3 Build a tech-augmented workforce
  12. 12. It’s time to think ecosystem-wide The explosion in ecosystem connections in the post- digital era means it’s no longer enough to just protect your own business – you need to be protecting the entire ecosystem, while also ensuring transparent and responsible data use. #4 Invest in security, trust, responsibility, and ethics
  13. 13. Example? Vulnerability Management Integrate vulnerability management in your security management practices to deter even the most sophisticated of attacks. Protect all digital surfaces. Data Privacy Management Implement a proactive approach to collection, use, and retention of data to comply with regulation and prevent data breaches. Security in your SAP S/4HANA Roadmap Don’t let security become a burden for end-users. Use a simplified, integrated approach with user-oriented apps to involve every user of your organization in your compliance process. What’s the response? Rethink trust and security for today by protecting not only your own business, but your entire ecosystem, with SAP’s security solutions. #4 Invest in security, trust, responsibility, and ethics
  14. 14. WANT TO KNOW MORE? Visit accenture.com/techvisionforSAP2019

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