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See More, Do More, Be More. The Future Belongs to Intelligent Operations

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Key Research findings: Finance & Accounting

Published in: Economy & Finance
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See More, Do More, Be More. The Future Belongs to Intelligent Operations

  1. 1. KEY RESEARCH FINDINGS FINANCE & ACCOUNTING
  2. 2. ADAPT, TRANSFORM OR BE LEFT BEHIND New research* from Accenture and HfS reveals that The Future Belongs to Intelligent Operations: *The Future Belongs to Intelligent Operations, 460 enterprise respondents survey, Finance & Accounting 96, 2017, HfS Research and Accenture. Those organizations that harness diverse data driven by applied intelligence and human ingenuity to empower insight-led decision making, superior customer experiences and breakthrough business outcomes.
  3. 3. Source: The Future Belongs to Intelligent Operations, 460 enterprise respondents survey, Finance & Accounting 96, 2017, HfS Research and Accenture 90% ENHANCE CUSTOMER EXPERIENCE Say having a digital customer engagement model /ability to respond to customer needs with agility, is a key enabler to help their organizations achieve its business goals. 54% KEEP UP WITH DISRUPTORS Are concerned with disruption and competitive threats, for 41% especially from new digital-savvy entrants. 77% ENABLE DATA-DRIVEN PREDICTIVE DECISIONS Estimate that 50% to 90% of their data is unstructured and largely inaccessible. FINANCE AND ACCOUNTING ORGANIZATIONS ARE BALANCING MULTIPLE PRIORITIES
  4. 4. #1 #2 #3 #4 #5 INNOVATIVE TALENT DATA-DRIVEN BACKBONE APPLIED INTELLIGENCE LEVERAGING THE POWER OF THE CLOUD SMART PARTNERSHIP ECOSYSTEM FIVE ESSENTIALS OF INTELLIGENT OPERATIONS When combined, these five ingredients can drive the required step-change and lasting transformation that companies need to compete today and in the future.
  5. 5. FIVE ESSENTIALS OF INTELLIGENT OPERATIONS #1 INNOVATIVE TALENT Organizations need creative and entrepreneurial talent who understand digital technologies, industry and functional priorities. Finding such people will require a much more agile human resources function and strategic partnering. Source: The Future Belongs to Intelligent Operations, 460 enterprise respondents survey, Finance & Accounting 96, 2017, HfS Research and Accenture 56% Ranked creative, entrepreneurial spirit and curiosity for innovation as the top workforce requirements today. Lack talent that knows digital, AI, machine learning, and data analytics skills. 56% F&A
  6. 6. #2 DATA-DRIVEN BACKBONE Structured and unstructured data across internal and external ecosystems is the backbone for breakthrough insights. Source: The Future Belongs to Intelligent Operations, 460 enterprise respondents survey, Finance & Accounting 96, 2017, HfS Research and Accenture FIVE ESSENTIALS OF INTELLIGENT OPERATIONS 93% Believe the ability to make data-driven decisions will have a major impact on achieving business goals. Of organizations have a plan to better leverage internal data.91% F&A
  7. 7. #3 APPLIED INTELLIGENCE Integrated Automation, Smart Analytics, and Artificial Intelligence can help companies transform operations. But using those tools effectively requires human ingenuity and business-savvy talent. Source: The Future Belongs to Intelligent Operations, 460 enterprise respondents survey, Finance & Accounting 96, 2017, HfS Research and Accenture FIVE ESSENTIALS OF INTELLIGENT OPERATIONS 95% Believe automation and AI will help them achieve their business goals. Stated it takes months or years for business functions to change in response to business needs. 46% F&A
  8. 8. #4 LEVERAGING THE POWER OF CLOUD Cloud ties together all the ingredients of Intelligent Operations, integrating diverse data across platforms in a secure environment with significant cost and speed-to-market advantages. Source: The Future Belongs to Intelligent Operations, 460 enterprise respondents survey, Finance & Accounting 96, 2017, HfS Research and Accenture FIVE ESSENTIALS OF INTELLIGENT OPERATIONS 90% Expect cloud-enabled capabilities such as plug-and- play digital services and enterprise-grade holistic security. Indicated overhauling legacy process and technology, prevents them from achieving their business goals.52% F&A
  9. 9. #5 96% Said working closely with ecosystem partners will be important to meet business objectives. Indicated new ways of partnering across the ecosystem is the number 1 talent requirement today. SMART PARTNERSHIP ECOSYSTEM The ecosystem brings complementary skill sets and new technologies to drive innovation. 36% Source: The Future Belongs to Intelligent Operations, 460 enterprise respondents survey, Finance & Accounting 96, 2017, HfS Research and Accenture FIVE ESSENTIALS OF INTELLIGENT OPERATIONS F&A
  10. 10. ARE YOUR BUSINESS OPERATIONS FUTURE-PROOF? FIVE QUESTIONS FINANCE AND ACCOUNTING MUST SUCCESSFULLY ADDRESS TO ENSURE THEIR FUTURE VIABILITY Do you have the right talent to navigate the future? 1 Can you get to the right data to drive real transformation? 2 Are you deploying applied intelligence to innovate faster? 3 Is your infrastructure agile and flexible to anticipate customer requirements? 4 Are you establishing smart partnerships and fully leveraging their innovation potential? 5 Source: The Future Belongs to Intelligent Operations, 460 enterprise respondents survey, Finance & Accounting 96, 2017, HfS Research and Accenture
  11. 11. THANK YOU www.accenture.com/IntelligentOperations Copyright � 2018 Accenture. All rights reserved. Visit our blog BECOME THE INTELLIGENCE ENGINE FOR YOUR BUSINESS

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