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Growing the Digital Business: Spotlight on the Internet of Things

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Globally Accenture surveyed nearly 2,000 executives in nine industries and 15 countries around the world, to explore how companies are applying digital technologies including the Internet of Things to improve their organizations.

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Growing the Digital Business: Spotlight on the Internet of Things

  1. 1. Growing the Digital Business: Spotlight on the Internet of Things Accenture Mobility Research 2015
  2. 2. Globally Accenture surveyed nearly 2,000 executives in nine industries and 15 countries around the world, to explore how companies are applying digital technologies including the Internet of Things to improve their organizations. 2Copyright © 2015 Accenture All rights reserved.
  3. 3. 3 Introduction Copyright © 2015 Accenture All rights reserved. Executives overwhelmingly agreed that the IoT will have a major impact on their company and its offerings as well as on their broader industry. Virtually all companies in our survey are pursuing IoT capabilities, with nearly four in 10 indicating they have already started to deploy them. Those who described their company’s profitability as better than competitors were more likely to already have developed IoT capabilities, as well as to believe it will have a positive impact on their business. Highlights of our IoT research included:
  4. 4. 4Copyright © 2015 Accenture All rights reserved. …of executives see the IoT as having a major impact and underpinning a range of benefits 89%
  5. 5. 5 Some leading companies are already investing and developing IoT solutions Copyright © 2015 Accenture All rights reserved. Examples include: Caterpillar is using telematics to increase the productivity and effectiveness of equipment through the ability to monitor a range of performance indicators such as fuel consumption, hours of use and fault codes. Michelin is developing a suite of mobility-enabled, pay-per- use solutions that will help manage areas such as fuel efficiency, tire management and vehicle productivity. Accenture is helping Fiat Chrysler Automobiles (FCA) in Europe to provide the latest range of in-car, internet-based services. Starting with the new Fiat 500X, the Uconnect™ LIVE services, co-developed by Accenture, include a range of connected, internet-based services. Caterpillar 1 Michelin 2 Fiat Chrysler Automobiles (FCA) 3
  6. 6. 6 In the next three years executives believe the IoT will Copyright © 2015 Accenture All rights reserved. Top 5 87% 87% 86% 85% 83% …enable us to enhance our products and services …increase levels of engagement with our solutions …improve our supply chain …allow us to develop new revenue streams …empower employees
  7. 7. 7 Do you see the Internet of Things having a major impact on your geography? (percentage of executives agreeing) Copyright © 2015 Accenture All rights reserved. Canada 89% US 86% Brazil 92% Spain 93% UK 85% France 88% Germany 88% Singapore 82% China 100% Thailand 88% Malaysia 84% Indonesia 100% Philippines 98% Japan 93% Australia 81%
  8. 8. 8 Do you see the Internet of Things having a major impact on your industry? (percentage of executives agreeing) Copyright © 2015 Accenture All rights reserved. 92% Automotive 91% Electronics & Hi-Tech 90% Retail 90% Utilities 89% Communications 89% Energy 88% Insurance 85% Healthcare 90% Banking
  9. 9. 9 Respondents defined capabilities needed for the IoT as: Copyright © 2015 Accenture All rights reserved. Top 5 48% 45% 45% 42% 41% Robust ecosystem of partners More/lower-cost network bandwidth Effective device interface Technology platform to exchange data Holistic strategy
  10. 10. 10 Our research found that virtually all companies polled are either evaluating or already using the IoT and connected products Copyright © 2015 Accenture All rights reserved. Deployed one or more connected products Evaluated and now starting to deploy connected products Successfully deploying multiple connected products Evaluating how we can use connected products Engaging in pilot programs 20% 19% 19% 18% 17%
  11. 11. 11 Conclusion Copyright © 2015 Accenture All rights reserved. The IoT is truly transformational It’s clear from our survey that executives recognize the importance of the IoT which offers great potential in spurring growth by enabling companies to penetrate new markets and develop entirely new offerings or businesses. However, despite having made progress in piloting or deploying connected products, many companies are not yet poised to capitalize on IoT’s full potential. As our survey found, allocating sufficient budget to IoT initiatives remains a major challenge for companies. Some of the most critical areas for investment include analytics to make use of the rich data connected products generate; a technology platform to securely exchange data; comprehensive identity and access management security; and in-house IoT skills.
  12. 12. 12 Recommendations Copyright © 2015 Accenture All rights reserved. Overall, the IoT ecosystem is extremely complex and can be daunting for enterprises. To really understand the potential benefits of the IoT organizations need to be willing to start with a small pilot use case and rigorously analyze the results. Small pilot projects can provide guidance and real data within weeks making it much simpler to build a business case for IoT in the context of a company’s unique operating environment.
  13. 13. Read the full report at www.accenture.com/ IoT-mobility-research Copyright © 2015 Accenture All rights reserved. 13
  14. 14. About Accenture Accenture is a global management consulting, technology services and outsourcing company, with more than 358,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$31.0 billion for the fiscal year ended Aug. 31, 2015. Its home page is www.accenture.com. Accenture Digital, comprised of Accenture Analytics, Accenture Interactive and Accenture Mobility, offers a comprehensive portfolio of business and technology services across digital marketing, mobility and analytics. From developing digital strategies to implementing digital technologies and running digital processes on their behalf, Accenture Digital helps clients leverage connected and mobile devices; extract insights from data using analytics; and enrich end-customer experiences and interactions, delivering tangible results from the virtual world and driving growth. To learn more about Accenture Digital follow us @AccentureDigi and visit www.accenture.com/digital. This document makes descriptive reference to trademarks that may be owned by others. The use of such trademarks herein is not an assertion of ownership of such trademarks by Accenture and is not intended to represent or imply the existence of an association between Accenture and the lawful owners of such trademarks. 14Copyright © 2015 Accenture All rights reserved.

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