The London Borough of Camden- Making BYOD a Secure Reality
1. Making BYOD a Secure Reality
The London Borough of Camden
Jes Breslaw, EMEA Marketing Director
Jes.breslaw@Accellion.com
@jesbreslaw
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Agenda
• About Accellion
• London Borough of Camden
• 2012 ICT Strategy overview
• Mobile/BYOD requirements
• Solution
• Benefits
• More information
• Summary
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Accellion - Snapshot
• Founded 1999
• Headquartered in Palo Alto, CA
• Well established in EMEA
• 1,800+ Enterprise Customers
• 11+ Million Enterprise Users
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The Challenge
Accessing and Sharing Enterprise Content in the BYOD Era
The New Reality
• Proliferation of employee owned mobile
devices & tablets, led by the iPad
• Difficulties accessing Enterprise Content
from Mobile Devices
• Consumerisation of IT creating security
challenges
• The Dropbox Problem
• The BYOD Challenge
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Mobile Productivity Challenges
Security and Data
Leaks
Enterprise data leaks
while moving data
across 3rd party apps
using open-in and
save back
Integrated
Productivity Solution
Only access and view
content. Not able to
create and edit content
securely as an
integrated solution
Collaboration and
Sharing
Collaborate and share
newly created and
edited documents
securely
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Secure File Transfer
▪ Send files as secure links
▪ Very large file support (1 TB+)
▪ Rich security options
Secure Collaboration
▪ Secure team workspaces
▪ Invite others to share within workspaces
▪ Desktop-workspace file sync
▪ Versioning, Commenting
▪ Highly flexible access control
Accellion Solution Overview
Kitepoint - Secure Content Access
▪ Access content stored behind the firewall
▪ Secure, anytime access to “Document of Record”
▪ No VPN required
▪ Fully integrated – Download, edit and upload
▪ Supports ECM systems and File Stores
▪ Respects permissions of source
Anytime, Anywhere Access to Enterprise Content
Mobile Productivity Suite
▪ Create, edit and share MS Office compatible files
▪ Fully containerized for end-to-end document security
▪ Works with kiitepoint, Collaboration and Secure Send
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Cloud Deployment Options
Private
On-Premise
Private
Hosted
Public
Multi-Tenant
• Virtual appliance
• Full control
• Full security, compliance
• Single-tenant
• Secure
• Cloud agility
• Multi-tenant
• Cloud agility
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London Borough of Camden
• One of 32 London Boroughs
• Population of 22,100
• Divided into 18 wards
• 8,500 employees
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Strategic IT plan set in 2012
1. Service integration & multi agency
2. Agile Working
3. Right First Time
4. Improving Customer Access and Tackling
Digital Exclusion
5. Tacking Inequality Through Better Data and
Customer Insight
6. Better, Faster, Reliable Infrastructure
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Financial pressures
• £12-13m of potential demand for IT in 2012
• Available capital budget of £7m
• Make additional savings from existing IT spend
• Reduce resources spent on smaller projects with more focus on
transformational projects i.e. agile working
• Ensure discretionary IT spend provides best ROI
• Actively manage overall portfolio of projects
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Strategic IT plan set in 2012
• 2. Agile Working
• Paperless Office
• Anytime, Anywhere Working
• Secure Any Device, Any Platform Access
• Networking our Staff
• Modernise Core Technologies
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Implementing a Mobility/BYOD Policy
• Important part of the council’s strategic plan
• Cost savings
• Accommodation
• Storage and admin for paper
• Device refresh
• Productivity & creativity
• Team collaboration
• Work anywhere
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Mobile platform requirements
• Productivity:
• Integrate with SharePoint and File Shares with no VPN
• Support seamless workflows
• Enabled team/3rd party collaboration
• Secure editing of office documents
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Mobile platform requirements
• Security:
• Supported government regulated Impact Levels (ILs)
• Saved audit trails for compliance
• Secured data with multilayered authentication
• User authentication
• Application blocking
• LDAP/AD integration
• Encryption of data in transit and at rest
• Had multiple deployment options
• IOS & Android
• Private cloud/cloud
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Starting the search
• Talk to trusted advisors
• We asked our own customers how they share files
• Prioritize deployment type
• Private cloud, public, hybrid, hosted, etc.
• Consider future scenarios
• Number of users, mobile devices, types of files
• Determine must-haves and nice-to-haves
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DLP Policies (Cut-Copy-Paste)
Cut, Copy and Paste
policies are controlled via
MobileIron VSP Dashboard
No DLP
Policy
Paste
Disabled
Cut-Copy- paste policies are determined by the Adminstrator
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"Accellion acts as the single platform for users to
access, review and collaborate on content from
mobile devices of their choosing,”
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Benefits of Accellion in LBoC
• Productivity gains
• Cost savings through reduced accommodation requirements
• Happier employees through council-wide support for mobile
file-sharing
• Extend existing ECM investments + improve adoption
• Track and report on all file sharing activities
• A quick win – made IT look good!
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White Papers
• 5 Best Practices for Secure Enterprise Content Mobility
• BYOD File Sharing – Go Private Cloud to Mitigate Data Risks
• Mobilize SharePoint Securely: Top 5 Enterprise Requirements
• 10 Mobile Security Requirements for BYOD
• + more
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Summary
• Support multiple mobile platforms
• Block consumer-class services
• Extend Security to every file and device
• Integrate Secure Productivity capabilities
• Select Private Cloud for maximum data security
• Connect to enterprise content management systems
This is a need that is cross industry
Access, create & share information anywhere
Challenge is iPad disrupted ‘how’ we use information
= dropbox problem = data leakage also skydrive, icloud and other free tools
This is the problem, 1.3bn mobile workers = in YOUR organisation
Why are we excited? Productivity gains,
INTEL - 23,500 BYOD, employees saving on average 57 mins (5 million hours in 2012)
Federal agencies - 76% believe mobile devices increased productivity = 1 h 48 min per day (2013 Digital Dilemma, Telework Exchange)
Mobile data access can help police officers save 30 minutes every day. (Deloitte: Gov. on the Go: Boosting Public-Sector Productivity by Going Mobile)
Tablet users gain 66mins extra productivity CDW Tablet Poll Dec 2012
Duplication of data in file sharing apps
Users want to create and edit documents
People want to collaborate outside of your firewall
Paperless Office: Drive out 30 KM of paper through the Council wide adoption of electronic records and document management
•Anytime, Anywhere Working: Enable staff to access Council IT systems from any internet connected location
•Secure Any Device, Any Platform Access: Enable staff to bring their own devices and access the Council’s network (including personal computers and telephones)
•Networking Our Staff, Socialising our Knowledge: transform collaboration through social media, video conferencing, messaging and shared working & new intranet
•Modernise Core Technologies: Deploy modern versions of Microsoft Office, Internet Explorer and e-mail so staff have access to the latest features that help everyone to work more productively
Paperless Office: Drive out 30 KM of paper through the Council wide adoption of electronic records and document management
•Anytime, Anywhere Working: Enable staff to access Council IT systems from any internet connected location
•Secure Any Device, Any Platform Access: Enable staff to bring their own devices and access the Council’s network (including personal computers and telephones)
•Networking Our Staff, Socialising our Knowledge: transform collaboration through social media, video conferencing, messaging and shared working & new intranet
•Modernise Core Technologies: Deploy modern versions of Microsoft Office, Internet Explorer and e-mail so staff have access to the latest features that help everyone to work more productively
Paperless Office: Drive out 30 KM of paper through the Council wide adoption of electronic records and document management
•Anytime, Anywhere Working: Enable staff to access Council IT systems from any internet connected location
•Secure Any Device, Any Platform Access: Enable staff to bring their own devices and access the Council’s network (including personal computers and telephones)
•Networking Our Staff, Socialising our Knowledge: transform collaboration through social media, video conferencing, messaging and shared working & new intranet
•Modernise Core Technologies: Deploy modern versions of Microsoft Office, Internet Explorer and e-mail so staff have access to the latest features that help everyone to work more productively
The London Borough of Camden needed to find a mobile file sharing solution that provided:
Internal controls: The Borough needed ultimate authority about where and how its corporate data was stored, accessed and transferred.
Impact levels: Government regulations mandate different levels of security and access dependent on the type of data, such as personal identification. The organization needed a solution that could support varying impact levels (ILs), which are outlined by government standards, to differentiate access availability.
Multiple deployment options: While the organization required that data be stored on-premise, it wanted the flexibility to move to a public cloud or hybrid environment in the future, if desired.
SharePoint integration: The organization invested in SharePoint as its primary content repository and so needed to ensure that mobile users could continue to access SharePoint as needed, from anywhere, eliminating the need to turn to consumer-based file sharing workarounds, such as Dropbox, which was banned from use by the Borough.
Seamless workflows: The solution of choice had to be intuitive, allowing both employees and external third parties to quickly locate and securely share desired documents, edit as needed and upload current versions.
True collaboration: While sharing files was key, employees also needed to be able to share ideas – providing comments and input about works in progress via a shared workspace.
Audit trail: To maintain compliance with BYOD guidelines from the Information Commission Office (ICO) and prevent potentially large fines, the Borough required a solution that automatically tracked all data changes and mobile file sharing activities.
Multi-layered authentication: Mobile data access was required to be authenticated via LDAP, as well as via an assigned user pin number.
The London Borough of Camden needed to find a mobile file sharing solution that provided:
Internal controls: The Borough needed ultimate authority about where and how its corporate data was stored, accessed and transferred.
Impact levels: Government regulations mandate different levels of security and access dependent on the type of data, such as personal identification. The organization needed a solution that could support varying impact levels (ILs), which are outlined by government standards, to differentiate access availability.
Multiple deployment options: While the organization required that data be stored on-premise, it wanted the flexibility to move to a public cloud or hybrid environment in the future, if desired.
SharePoint integration: The organization invested in SharePoint as its primary content repository and so needed to ensure that mobile users could continue to access SharePoint as needed, from anywhere, eliminating the need to turn to consumer-based file sharing workarounds, such as Dropbox, which was banned from use by the Borough.
Seamless workflows: The solution of choice had to be intuitive, allowing both employees and external third parties to quickly locate and securely share desired documents, edit as needed and upload current versions.
True collaboration: While sharing files was key, employees also needed to be able to share ideas – providing comments and input about works in progress via a shared workspace.
Audit trail: To maintain compliance with BYOD guidelines from the Information Commission Office (ICO) and prevent potentially large fines, the Borough required a solution that automatically tracked all data changes and mobile file sharing activities.
Multi-layered authentication: Mobile data access was required to be authenticated via LDAP, as well as via an assigned user pin number.
Paperless Office: Drive out 30 KM of paper through the Council wide adoption of electronic records and document management
•Anytime, Anywhere Working: Enable staff to access Council IT systems from any internet connected location
•Secure Any Device, Any Platform Access: Enable staff to bring their own devices and access the Council’s network (including personal computers and telephones)
•Networking Our Staff, Socialising our Knowledge: transform collaboration through social media, video conferencing, messaging and shared working & new intranet
•Modernise Core Technologies: Deploy modern versions of Microsoft Office, Internet Explorer and e-mail so staff have access to the latest features that help everyone to work more productively
The Accellion system is built around the Secure File Transfer core. This robust system has been successfully rolled out to thousands of customers; in industries ranging from Advertising and Pharmaceuticals. Document expiration, other access restrictions
Secure collaboration is built around SFT, providing incremental features to support realtime collaboration with co-workers, business partners and customers while maintaining high levels of security, access control and auditabiity to address corporate and IT concerns.