Communicating cross culturally


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Communicating cross culturally

  1. 1. “Communicating Cross-Culturally: What Teachers Should Know” The Internet TESL Journal PRESENTATION BY: ABIGAIL ALFARO
  2. 2. Contents Introduction Cultural competence in the Classroom Gradual process in acquiring cultural competence Suggestions to increasing competence in cross-cultural communication
  3. 3. Introduction This article studies or looks at the need for teachers to be culturally responsive and competent as schools and classrooms become increasingly linguistically and culturally diverse. English language learners are the fastest growing group of students in the United States today (Spellings, 2005) Today, one out of nine students are learning English as a second language.
  4. 4. Introduction But are classroom teachers adequately prepared to teach and interact with this culturally and linguistically diverse population? It is imperative that teachers learn how to effectively communicate cross-culturally in such diverse contexts.
  5. 5. Introduction It is essential for teachers to understand the role that culture plays within the multi-cultural school setting. A learned set of shared interpretations about beliefs values, and norms which affect the behaviors of a relatively large group of people. (Lustig and Koester, 2003) A medium that touches and alters all aspects of human life. Culture is complex, multi-layered and faceted.
  6. 6. Introduction Culture is likened to an iceberg of which only the top is visible while a massive part remains and unobservable below the water’s surface. But others likened it to an onion with its layers that as one is peeled, another lies beneath, waiting to be discovered. These metaphors address the complexity of culture and in these complexities lies the challenge that ELLs teachers face.
  7. 7. Cultural Competence in the Classroom Requires diving below the surface Involves acquiring a corpus of deeper cultural information that might affect how a teacher instructs and how a student learns. The metaphors of iceberg and onion speak to a culture’s complex nature. Evokes an array of feelings Involves understanding of how cultures differ under the surface and how cultures respond differently to similar situations.
  8. 8. Gradual Process of Acquiring Cultural Competence Begins with knowledge and understanding of six basic cultural differences that teachers are likely to encounter in the culturally diverse classroom. Familiarity with these differences will begin to aid teachers in understanding the complexity of teaching diverse groups of students.
  9. 9. Gradual Process of Acquiring Cultural Competence Ways of Knowing Information is gathered through intensive research in libraries and on the Internet (e.g. United States) It is also gathered through “non- academic” sources (e.g. elders, nature, spirits or symbols)
  10. 10. Gradual Process of Acquiring Cultural Competence Ways of solving problems cultures have different ways of solving problems. Cultures reason differently and arrive at solutions based on their distinctive values, philosophy and beliefs.
  11. 11. Gradual Process of Acquiring Cultural Competence Ways of communicating non-verbally  Cultures have different ways of communicating non-verbally and is very crucial for teachers to be aware of these differences.  Any or all of the following might be observed in the classroom (e.g. children who do not make direct eye contact, children who do not smile and others who rarely smile)
  12. 12. Gradual Process of Acquiring Cultural Competence When teachers begin to recognize that cultures have different ways of communicating non- verbally, they will understand their ELL students and be less likely to be offended or to misinterpret non-verbal clues to emotional, cognitive or attitudinal states.
  13. 13. Gradual Process of Acquiring Cultural Competence Ways of Learning  Different cultures learn in different ways.  In United States, students often work in groups and do collaborative activities in which they learn from one another.  Classrooms can be student-centered and with teacher as facilitator.
  14. 14. Gradual Process of Acquiring Cultural Competence Ways of Learning  In some cultures, the teacher is always the center of class activities and the sole- authority figure.  Students don’t even dare ask questions, as to do so would challenge the teacher’s authority.  There are no collaborative activities in the classrooms and students are required to memorize pages and pages of information that they subsequently restate on written tests.
  15. 15. Gradual Process of Acquiring Cultural Competence Ways of Dealing with Conflict  Conflict is a fact of life  Observing how people how deal with and react to conflicts that see clear differences between cultures  Some cultures view conflict as positive thing while some view it as something to be avoided.
  16. 16. Gradual Process of Acquiring Cultural Competence Ways of Dealing with Conflict  Conflict is not usually desirable in U.S.  In Asian countries, open conflict is experienced as embarrassing or demeaning  As a rule, these cultures hold that differences are best worked out quietly.  Written exchanges might be preferred over face-to-face encounters as means of conflict resolution (Dupraw and Axner, 1997)
  17. 17. Gradual Process of Acquiring Cultural Competence Ways of Using Symbols  In a multi-cultural school setting, symbols that are unique to various cultures should be correctly understood or interpreted, otherwise, problems can arise.  Case in New York: a math teacher asked her students to embellish their math portfolios by drawing pictures to accompany them.
  18. 18. Suggestion to Increasing Teacher’s Competence in Cross-Cultural Communication Build relationships with students and their parents Listen emphatically Look for cultural interpreters in school or in the community who can serve as resources in assisting teachers to add to their cultural funds of knowledge.
  19. 19. Suggestions in Increasing Teacher’s Competence in Cross-Cultural Communication Take advantage of available resources: books, articles , films, music, audio recordings, and a variety of material from the Internet that might aid teachers in learning more about their students’ cultures
  20. 20. Conclusion To become cross-culturally competent in the classroom, teachers must understand important ways in which cultures differ and how this affects the ways in which their students behave. Living in a global society, teachers are called upon to instruct and work with students with very different ethnicities and beliefs from those to which they have been accustomed
  21. 21. Conclusion Therefore, it is vital that teachers continuously educate themselves, discovering all that they can about their students and their backgrounds. In the process of developing their cultural knowledge and cross-cultural communication skills, the five cross-cultural points of comparison and the techniques for expanding cultural knowledge discussed above can provide important guidelines for teachers.
  22. 22. Conclusion Ultimately, such an approach should help teachers to understand and respect diverse students and to guide these students more effectively toward academic and personal success and fulfillment.
  23. 23. Reflections: Teaching students from different cultures is not an easy job for most people. It requires a lot of patience in dealing with them and takes time to be familiar with the students’ culture. Teaching culturally diverse students requires deeper observation of students
  24. 24. Reflections: Understanding this helps a teacher to be competent in communicating cross-culturally so as not to be shocked with his or her students’ way of communicating non-verbally. (e.g. no direct eye contact, not smiling, etc.)
  25. 25. Source “Communicating Cross-Culturally: What Teachers Should Know” by Pratt- Johnson, Yvonne; Retrieved from The Internet ESL Journal, Vol. XII, No. 2; CrossCultural.html