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  2. 2. BALTIMORE MARRIOTT WATERFRONT <ul><li>The Baltimore Marriott Waterfront is a downtown hotel overlooking Baltimore’s Inner Harbor. It has around 750 rooms divided over 32 floors. There are 22 suites, 22 accessible rooms, 292 king size rooms, and 436 double rooms. Most of the rooms have a view of the water. </li></ul>The Lobby Standard Guest Room
  3. 3. BANQUETS & EVENT SERVICES <ul><li>Our hotel has 37 meeting rooms. All kinds of functions are being held in these meeting rooms. Weddings, Meetings, Breakfasts, Lunch, Dinners etc. </li></ul><ul><li>Event Operations has four departments that make sure the meeting rooms are set perfectly. Event Services (ES), Event Technology (ET), Event Management (EM) and Banquets (BQT). </li></ul><ul><li>ES is responsible for setting the rooms and Event Guest Concierge ( EGC ) assists guests across the three banqueting floors. </li></ul><ul><li>ET takes care of all the audio visual equipment the guest request for the rooms. </li></ul><ul><li>EM handles the bookings and are in constant contact with the guest. </li></ul><ul><li>BQT takes care of all food and beverage preparation and execution. </li></ul>Boardroom Conference Style Set-Up The Waterview Ballroom Wedding Setup
  4. 4. THE RESTAURANT, BAR, ROOM SERVICE & THE GIFT SHOP <ul><li>Grill 700 </li></ul><ul><li>Grill 700 is the hotel restaurant situated on the ground floor. It serves </li></ul><ul><li>breakfast, lunch and dinner and provides typical American cuisine and </li></ul><ul><li>traditional regional Eastern Shore seafood specialties. </li></ul><ul><li>Kozmo’s Bar & Lounge </li></ul><ul><li>Kozmo’s is situated just beside the restaurant. Open from 4 pm and serves </li></ul><ul><li>lunch and dinner, and has a terrace so guests can enjoy the great weather </li></ul><ul><li>we have in Baltimore during the summer months. </li></ul><ul><li>Room Service </li></ul><ul><li>The room service department is based on the ground floor and serves </li></ul><ul><li>guests all day breakfast, lunch and dinner direct to their rooms. </li></ul><ul><li>The Gift Shop-Rigano’s </li></ul><ul><li>Rigano’s is the hotel gift shop where the guest can purchase coffee, sodas, </li></ul><ul><li>food, stamps, gifts, postcards, etc. It’s located on the ground floor beside </li></ul><ul><li>the lobby and the restaurant. </li></ul>Grill 700 Kozmo’s
  6. 6. INFORMATION ABOUT BALTIMORE <ul><li>Baltimore is among the more enjoyable stops on the East Coast, and its closely knit neighborhoods and historic quarters provide an engaging backdrop to many diverse attractions, especially those along its celebrated waterfront. </li></ul><ul><li>The Downtown Inner Harbor area has the National Aquarium , Pier 6 Concert Pavilion and Power Plant entertainment complex among many other attractions. </li></ul><ul><li>The city also boasts top-rated museums – the Walters Art Museum and the child-oriented, interactive Port Discovery , which cover everything from fine arts through black history to urban archeology. That Baltimore has been home to such diverse figures as writers Edgar Allan Poe and Anne Tyler and civil rights activists Frederick Douglass and Thurgood Marshall goes some way towards explaining it’s sometimes bizarrely varied character, but its still hard to pin down exactly what makes it such an engaging city to visit, and to live in. </li></ul>
  7. 7. INFORMATION ABOUT BALTIMORE <ul><li>Economically, geographically and culturally , Baltimore is a mixture of different elements. One of early America’s busiest seaports, it was also home to the country’s first important railroad terminal and was a leading manufacturing center, renowned for shipbuilding as well as airplane production. </li></ul><ul><li>Culturally , Baltimore’s tradition of diversity dates to 1649 and the passage of the </li></ul><ul><li>Toleration Act, which permitted the practice of all religions in Maryland. The area’s air </li></ul><ul><li>of acceptance inspired waves of Polish, German, Irish, Italian, Greek and other immigrants. The various enclaves these newcomers established made Baltimore a collection of diverse neighborhoods. </li></ul>
  8. 8. INFORMATION ABOUT BALTIMORE <ul><li>Downtown Baltimore </li></ul><ul><li>Downtown in 1729, about 60 years after the first colonists settled in the area, </li></ul><ul><li>Charles and Baltimore streets were built. Today, the intersection of these two </li></ul><ul><li>roads is at the heart of Baltimore’s business district, where you’ll find the city’s </li></ul><ul><li>financial and banking institutions, international trade organizations, medical </li></ul><ul><li>research companies, as well as law, engineering and architectural firms. A grid of </li></ul><ul><li>roughly 25 blocks, the business district is easy to navigate and is within walking </li></ul><ul><li>distance of most of the downtown hotels. </li></ul>
  9. 9. INFORMATION ABOUT BALTIMORE <ul><li>Mount Vernon </li></ul><ul><li>To the north of Downtown, by walking up </li></ul><ul><li>Charles Street about 10 blocks and you’ll </li></ul><ul><li>find Mount Vernon , one of the city’s </li></ul><ul><li>loveliest neighborhoods. Its chief feature is </li></ul><ul><li>a park of shrub-lined lawns and flowerbeds, </li></ul><ul><li>laid out in the form of a cross. The 178-foot </li></ul><ul><li>tall Monument to George Washington </li></ul><ul><li>stands at the Park’s Center. Mount Vernon </li></ul><ul><li>is also home to the Peabody Institute , the </li></ul><ul><li>Walters Art Gallery, the Enoch Pratt Free </li></ul><ul><li>Library and several excellent restaurants, </li></ul><ul><li>including The Brass Elephant, and Tio </li></ul><ul><li>Pepe. </li></ul>
  10. 10. INFORMATION ABOUT BALTIMORE <ul><li>Bolton Hill </li></ul><ul><li>Just above Mount Vernon is Bolton Hill. Known as the “Gin Belt” during the </li></ul><ul><li>1920’s, this area was home to the city’s Jazz Age bohemian community. F. Scott </li></ul><ul><li>Fitzgerald made his home here for a while, and Tender is the Night was </li></ul><ul><li>published during his stay. Today, the area is home to the Maryland Institute </li></ul><ul><li>College of Art, Meyerhoff Symphony Hall and the University of Baltimore. </li></ul><ul><li>Little Italy </li></ul><ul><li>Immediately to the east of downtown, and less that 5 minutes from the hotel is </li></ul><ul><li>Little Italy, one of the city’s most cherished neighborhoods. Settled in the 1840’s </li></ul><ul><li>by Italian immigrants seeking work on the city’s railroads, the area is now known </li></ul><ul><li>for its many restaurants. At last count, the 12 square blocks of Little Italy had 20 </li></ul><ul><li>restaurants, from old favorites like Sabatino’s to newcomers like Aldo’s and </li></ul><ul><li>many of the interns who arrived in 2006 have settled in this area. </li></ul>
  11. 11. INFORMATION ABOUT BALTIMORE <ul><li>Canton </li></ul><ul><li>1. To the east lies Canton, originally an industrial area populated by Welsh, German, </li></ul><ul><li>Polish and Irish immigrants. Today Canton is a lively residential area known for its </li></ul><ul><li>friendly eateries like Nacho Mama’s and bars like The Gin Mill. To the north of </li></ul><ul><li>Canton is Greek Town, a quiet residential neighborhood famous for its restaurants. </li></ul><ul><li>2. To the West a quick trip west from the Inner Harbor will take you into Pigtown, </li></ul><ul><li>originally an area of stockyards manned by German and Irish immigrants. It’s now a </li></ul><ul><li>residential neighborhood, filled with classic Baltimore-Style row homes with marble </li></ul><ul><li>steps and formstone facades. Pigtown is now home to the B&O Railroad Museum, and </li></ul><ul><li>the area’s most famous son is memorialized at the Babe Ruth Birthplace and Museum. </li></ul>
  12. 12. Downtown Baltimore & Inner Harbor at Night City Hall War Memorial Across the Street from City Hall Mount Vernon
  13. 13. The Inner Harbor View of Downtown from Camden Yards Camden Yards Baseball Park-Home of the Baltimore Orioles Babe Ruth’s birthplace and Museum
  14. 14. MAIN DEPARTMENTS WHERE INTERNS TRAIMAIN DEPARTMENTS WHERE INTERNS TRAIN <ul><li>The main departments that interns train in are: </li></ul><ul><li>Front Office </li></ul><ul><li>Food & Beverage (Restaurant, Bar and Room Service) </li></ul><ul><li>Event Service & Banquets </li></ul><ul><li>Banquet (BQT) </li></ul><ul><li>The BQT is the department with the most interns. The types of functions we host are </li></ul><ul><li>varied, but all provide excellent opportunities to learn how such events are executed. </li></ul><ul><li>Since joining the BMW we have been part of the teams that have executed a number </li></ul><ul><li>of large functions, turning rooms in 30 minutes to accommodate up to 1400 people </li></ul><ul><li>going from conferences to lunches and back to conferences within the same room. </li></ul><ul><li>As a graduate there is the possibility to apply for supervisory positions after an initial </li></ul><ul><li>6 month period, as and when the relevant position arises. </li></ul><ul><li>There is also an opportunity to cross train within various departments. For example if </li></ul><ul><li>you work in the restaurant, you could work in banquets one day a week depending on </li></ul><ul><li>the business demands. </li></ul>
  15. 15. <ul><li>Training Classes </li></ul><ul><li>The hotel also provides the opportunity to attend Marriot training classes. These include: </li></ul><ul><li>Supervisor ‘Spirit To Serve’ classes (Training others, Interviewing, Scheduling etc.), to prepare associates for supervisory positions </li></ul><ul><li>MDP (Management Development Program). A 3 month training program that focus’ on key areas of the business to prepare individuals for future management roles. (This class is typically only available to graduate interns.) </li></ul>MAIN DEPARTMENTS WHERE INTERNS TRAIN