Abraham Abraham Al


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Abraham Abraham Al

  1. 1. Abraham Abraham Resume Title: Senior Executive-Airlines/Administration/Legal Summary & Management professional with 25 years of working experience in the industry. Objectives: • Experienced in setting up Airline operation- working understanding of Airline Contracts, Management & Administrative services, Human resources and property management; liaison with local authorities, clients and head office, assessing capacity building potential, implementation of and undertaking appropriate training schemes and programs in terms of finances, management, human resources and growth. • Experience in setting up travel agencies and managing all travel departments, developing and implementing action plans for business improvement, setting policies and procedures that meet the needs of the business • Commercially astute with proven success in business development & technical sales within the Travel industry and fair knowledge of the UAE/Middle East. • Thorough knowledge Travel Industry laws and regulations, BSP reporting and clearing practices, including commission structures, facilities, funds, and overall expense control • Experience in new project management, monitoring and evaluating progress, Recruitment of qualified staff to various departments and conducted training and motivation programs to ensure continuity, versatility and effectiveness of sales and service functions • Knowledge of Airline Reservation MS Dos, Windows, Word processing, Spreadsheet and data base programs and their application to accounting, data base and office administration. • Experienced in management of and procurement for multi-disciplined tasks, writing specifications and contracts and the tracking and monitoring the movements of both goods and finances. Career Objectives: To be result oriented, innovative and pursue a challenging career opportunity, which would utilize my knowledge and experience in professional environment, thus resulting in quantum growth and success of self and organization. Industry Primary: Airlines, Travel Tourism & Cargo, Legal Experience: Others: Logistics, Administration, Guest faculty to Management Schools.
  2. 2. Contact Info: Email: attorneyhighcourt@yahoo.com or at attorneyhighcourt@gmail.com Mob: (UAE) +971 50 2939333 Worked in: Need Sponsorship to work in the US, UK. Authorized: India, United Arab Emirates, Mozambique Experience: COMMERCIAL MANAGER- RAK AIRPORT - JAN 2008-TILL DATE Presently employed with Ras Al Khaimah International, as the Commercial Manager, actively involved in General Management and taking overall responsibility for promoting, encouraging the senior management to implement the organization’s commercial framework and direction whilst complying with industry guidelines and best practice. AVIATION CONSULTANT- ARABIAN DISCOVERY DUBAI & SKYLINE TRAVEL, AL AIN. JULY 2006 – DEC 2007. During my tenure, I handled commercial claims, reviewed various contacts such as Collaboration agreements, Agency and Distribution agreements, Consultancy contracts, Sale and purchase contacts, non-competition and confidentiality agreements GENERAL MANAGER- AIR CORRIDOR- MOZAMBIQUE- JUNE 2003 –JUNE 2006 AIR Corridor, Mozambique in the capacity of General Manager, having joined the company from the very insertion, actively involved in setting the first private Airline operated by Boeing Aircrafts taking overall responsibility of the operation and to maximize revenue and profit generation through the most effective and innovative sales and marketing campaigns, within the timescales and budgets. Kept the highest levels of customer service to our guests, and ensuring professional, high quality of service with customer satisfaction at its paramount. Synopsis of my achievements in different departments detailed below: - Sales: Motivated, coached and lead sales force to achieve the set goals while marinating excellent relationships with the travel trade, corporate, guests, government ministries etc. Developed and implemented sales and marketing strategies, to ensure profitability and network yield. Formulated sales and marketing resources, call patterns in consultation with the marketing team. Network: Developed and maintained good relationships with Civil Aviation, Ministry of Transport and Tourism in Mozambique, coordinating various departments to negotiate and acquire traffic rights and airport slots.
  3. 3. Administration: Formulated guide lines to maintain the highest levels of customer service and healthy relations with customers and trade partners. Recruited administrative staff and cabin crew to ensure quality service in ground as well on board. Finalized the modus operandi with the norms and parameters approved by the director board in order to meet all corporate requirements and regulations, including Finance, HR, Administration, Legal aspects and established regular reporting system which enabled to monitor and ensure the effective implementation of set plans and targets. ADVOCATE - HIGH COURT OF KERALA - JUNE 2000 - MAY 2003. While practicing in the Honorable High Court of Kerala, I was selected to the panel of Advocates to represent Government Insurance companies (New India Assurance Co, The National Insurance and Orient Insurance) and appeared for them before different level of Jurisdiction of the Courts. During my tenure, I handled commercial claims, employer-employee disputes that include claims for breach of contract, delay and disruption for personal injury and property damage allegedly caused by product defects etc. I had an extensive practice in Company law and well versed in:- Reviewing various contacts (Collaboration agreements, agency and distribution agreements, Consultancy contracts, sale and purchase contacts, non-competition and confidentiality agreements etc Legal Drafting such as Sale/Purchase Agreements, Employment Contracts, Memorandum of Understanding, Memorandum and Articles of Association, Shareholders Agreements and resolutions etc. Advising to clients on all business/legal issues and in implementing investment strategies, Legal Opinions on issues pertaining to civil, commercial, aviation and maritime matters. Registration of Trade Marks, Patents, Industrial Design and any Intellectual Property Rights issues. Providing comprehensive and efficient counseling during trial and thereafter MARKETING MANAGER - JANUARY 98 - MARCH 2000 M/s. Planet Tours Travels & Cargo, Dubai. I joined this company in January 98 as Marketing Manager, responsible for turnover, profitability and overall control of the Marketing and Sales activities. I am actively involved in establishing of our branch offices in Jebel Ali and in Baku, Azerbaijan (Agents for ARAMEX) for laying down policies and procedures. * Manage and oversee operational development of the agency, marketing tours, safaris and daily support of travel agency functioning. * Charting our sales plan, targets on a monthly basis.
  4. 4. * Personal Management - control of staff, implementation of reporting systems, recruitment and training. * Organizing Trade Shows / Exhibition, including travel & cargo activities, promotional and media coverage. FACULTY TRAVEL/TOURISM – APRIL 1986 TO DECEMBER 1997 Worked as guest faculty - Travel & Tourism /Management- for the following schools a. School of Engineering, Ernakulam, Kerala. (Authorized training Center for Modiluft and NEPC Airlines) b. Academic for advance Management, Ernakulam.c. St: Teresa's College, Ernakulam, Kerala. SALES MANAGER - MARCH 1981 TO DECEMBER 1985 M/s. Salem Travels, Abu Dhabi, GSA for Pan Am, Thai Airways, S.A.S., Cyprus Air, Ethiopian Airlines, Syrian Arab & Alyemda. Joined 1981 - promoted as airlines sales manager 1st November 1982 and posted as the Manager in charge for newly set Al Ain branch office. Selected staff, set office procedure - liaison work with Government department. Controlled bank operation, weekly reports to Head Office, issuing ticket Stock Local Agents - successful in getting new clients like Ameron, Al Ain Cement Company. Al Ain University, Al Ain Poultry Farm etc. Conducted Safari Tours to Nairobi with Ethiopian Airways and tours to Europe and USA with Pan Am. AIRPORT ASSISTANT Air India, Kuwait from November 1980 to February 1981. Passenger service include Flight Handling, Check in, handling incapacitated passengers, service control include pre flight work, preparing cabin crew information sheet, cargo handling, load & balance chart, load message etc. COUNTER SUPERVISOR M/s. Advani Travels, Kuwait from June 1980 to November 1980. Supervision of the counter, passenger-handling reservations with Airlines, Hotels, Overall control of Staff, Sales statements. RESERVATION & TICKETING STAFF M/s. Venus Travels, Ernakulam (GSA Kuwait Airways) from June 1979 to May 1980. Handling Reservations from Travel Agents, Issuing Tickets to counter passengers and to agents, General Sales Promotion etc.
  5. 5. Education: EDUCATIONAL QUALIFICATION: B. Com Degree from University of Kerala, India. LLB. Degree from Mahatma Gandhi University, India. M.B.A. from City University of Los Angels, U.S.A. ADDITIONAL QUALIFICATIONS: Diploma in Airlines Advanced Ticketing system & fare principles. Completed Pan Am Training course in Intermediate Tariff, at London. Completed Pan Am Training course in Ticketing. Completed Pan Am's sales oriental courses super call, The product at Abu Dhabi. Completed Galileo course in Advanced Fares and Auto Ticketing. Diploma in Amadeus Functionality Course Additional Info: COMPUTER SKILLS: Working knowledge and hands-on experience in Windows, Lotus 1-2-3, Financial Accounting and Airline Reservations.(Galileo, Amadeus, Saber and World Span) PERSONAL DATA: Nationality: Indian Age: 49 Years Marital Status: Married Languages known: English, Hindi, Malayalam & Tamil and working knowledge in Russian, Portuguese and Arabic. Interests: Traveling, Meeting people MY COMMITMENT: As you individual I can assure you of my dedication, sincerity, commitment to work, ability to take initiative, positive attitude and reliability. I am result oriented, a strong player, very diplomatic and effective communicator and an organized and thorough professional. I love challenges and I believe that I will be an asset to the Organization I join. Abraham Abraham