WHAT IS ONLINE SHOPPING ?
The online selling of or enabling
the sale of products or services to
Shopping online is a great way
to find exactly what you need.
You can save money, and you
don't have to leave home to do it.
PROCESS OF ONLINE SHOPPING
Many search engines have
a shopping search. This lets
you find what you want,
and compare prices from
different online stores.
You can search for a type of
product (‘26” LCD TV’) or the
exact make and model
(‘Samsung Galaxy Tab 10.1’)
Shopping searches can show you
extra information that helps you make
the right decision.
This search result includes delivery
prices, so you can see the overall cost.
The results also show how other
shoppers have ‘rated’ each online store.
Click on a result to visit the online store
Read the description to make
sure you’ve chosen the right
Many sites let customers add
their own product reviews for
you to read.
Click on ‘Checkout’ to pay
This gives you another
chance to check that you
have chosen the right
items and the right
The checkout page lets you choose
your delivery option. There may
be more than one option, such as a
slower, cheaper delivery method
plus a faster but more expensive
Check delivery times and details.
Most shops will have a ‘Deliveries
and returns’ page.
Many deliveries will need a
Select your mode of
Online shoppers commonly
use a credit card or a PayPal
account in order to make
Enter your card details carefully
when you pay.
Some card providers have their own
security system. You might be
asked to join this, or be taken to
another page to enter these details.
When you register or pay, make
sure the site uses a secure web
The address bar in your browser
program will show this.
Look for ‘https’ and a padlock
You should be sent an email to
confirm your order. It’s also a
good idea to print out your order
You should also receive an
email when your order is sent.
It’s not a good idea to shop
online using a public computer.
Close your browser when you
finish shopping on a shared or
public computer, or if you are
using your own computer in a
public place. If you have
registered with the shopping
website, make sure you sign out
before you close the browser.
Convenience - Online stores are available 24
hours a day.
- Details about the product
Price & selection - Easy price/attribute
RISKS & DISADVANTAGES OF
Fraud - Do you know the Company?
Security- Is your credit card safe?
Privacy - Is your information being sold?
Shipping- Are you getting the correct
product at the requested time?
Difficulty- Do you know how to shop