Communication skills

557 views

Published on

Published in: Technology, Business
2 Comments
1 Like
Statistics
Notes
No Downloads
Views
Total views
557
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
0
Comments
2
Likes
1
Embeds 0
No embeds

No notes for slide

Communication skills

  1. 1. Communication SkillsPresented by Mohamed Kamal Abdallah Mohamed IEEE-CUSB © 2012 || HR-Team
  2. 2. Communication .. ??IEEE-CUSB © 2012 || HR-Team 2
  3. 3. Communication Definition• It is the process of creating shared understanding• Until we have shared information with another person, we haven’t communicated yet IEEE-CUSB © 2012 || HR-Team 3
  4. 4. Why do we need Communication skills?• Get more done• More respect• More influence• More comfortable with conflict• More peace of mind• More satisfying closeness with others IEEE-CUSB © 2012 || HR-Team 4
  5. 5. Communication ProcessIEEE-CUSB © 2012 || HR-Team 5
  6. 6. 1-Understand your message 55 % Body language 7% words 38% Voice toneIEEE-CUSB © 2012 || HR-Team 6
  7. 7. 2-See your audienceIEEE-CUSB © 2012 || HR-Team 7
  8. 8. 3-Circumstances surroundingyour communicationIEEE-CUSB © 2012 || HR-Team 8
  9. 9. IEEE-CUSB © 2012 || HR-Team 9
  10. 10. IEEE-CUSB © 2012 || HR-TeamIEEE-CUSB © 2012 || HR-Team 10 8
  11. 11. IEEE-CUSB © 2012 || HR-Team 11
  12. 12. Hands IEEE-CUSB © 2012 || HR-Team 12
  13. 13. IEEE-CUSB © 2012 || HR-Team 13
  14. 14. IEEE-CUSB © 2012 || HR-Team 14
  15. 15. IEEE-CUSB © 2012 || HR-Team 15
  16. 16. PositionIEEE-CUSB © 2012 || HR-Team 16
  17. 17. LegsIEEE-CUSB © 2012 || HR-Team 17
  18. 18. “Think as wise mendo, but speak as common people do” Artistotle,Greek PhilosopherIEEE-CUSB © 2012 || HR-Team 18
  19. 19. Communication FormsIEEE-CUSB © 2012 || HR-Team 19
  20. 20. Hearing Vs Listening• Hearing: • It is the process which occurs when your ears pick up sound waves and transmit these waves to your brain. IEEE-CUSB © 2012 || HR-Team 20
  21. 21. Hearing Vs Listening• Listening : It is a whole communication process IEEE-CUSB © 2012 || HR-Team 21
  22. 22. levels of listening• Ignoring.• Pretending.• Selective.IEEE-CUSB © 2012 || HR-Team 22
  23. 23. Tips for Listening• Stop talking!!“Talking comes by nature, Silence by wisdom” AnonymousIEEE-CUSB © 2012 || HR-Team 23
  24. 24. Tips for Listening• Put the other person at ease• Remove distractions• “ You can not truly listen to anyone and do anything else at the same time” IEEE-CUSB © 2012 || HR-Team 24
  25. 25. Tips for Listening• Be very slow to disagree, argue . IEEE-CUSB © 2012 || HR-Team 25
  26. 26. Tips for Listening• Ask questions• Take notes IEEE-CUSB © 2012 || HR-Team 26
  27. 27. Tips for listening• Don’t judge the senderIEEE-CUSB © 2012 || HR-Team 27
  28. 28. • God gave us two ears and one mouth so let us use them in the same proportion. E – explore by asking questions A – affirm to show you’re listening R – reflect your understanding S – silence, listen some moreIEEE-CUSB © 2012 || HR-Team 28
  29. 29. More Tips..!!• “At the bottom of things, most people want to be wanted and appreciated” IEEE-CUSB © 2012 || HR-Team 29
  30. 30. The Most Important Tip..!! Never Forget To SmileIEEE-CUSB © 2012 || HR-Team 30
  31. 31. IEEE-CUSB © 2012 || HR-Team 31

×