Abdullah Shafatullah Khan
R-22, Sangam Nagar, Antop Hill Mumbai, Wadala Mumbai - 400037
: +91-8291376659 : email@example.com
Summary: VMware/Hyper-V Sr. Analyst with good analytical abilities and problem solving skills. Well versed
with lead practices such as ITIL over 8 years’ experience.
S N A P S H O T
o Presently working as Sr. Analyst - SSE with Accenture Services.
o VMware VCP – 55 Professional; domain experience in retail & infra sector.
o A stickler for quality, team builder to the core and a natural motivator with
perseverance and integrity.
o Ability to deliver projects within deadlines while maintaining quality.
o A good analytical mind with willingness and ability to quickly learn new
o Good communication skills that have been honed through interacting with
people at various levels.
o ACE (Accenture Celebration Excellence) Client Champion Award - 2016
TEC H NI C AL E XP ER T I S E S U M M A R Y
Primary Skills: -
o Technologies : VMware vSphere 5.5 (Install, Configure and Manage)
Hyper-V 2012 (Install, Configure & Manage)
Horizon View 6 (Install, Configure and Manage)
Citrix XenDesktop 7.6 (Install, Configure and Manage)
System Administration - Windows Server 2003/2008
Cisco UCS 3.0 Blade System Administration
o Framework : Understanding and experience of ITIL Framework.
P R O F E S S I O N A L C E R T I F I C AT I O N
VCE Certified Converged Infrastructure Associate (VCE-CIA0005120), Jan 2015
VMware Certified Professional 5.5 (VCP 5) Jan 2016
Windows 2012 Certified Professional, Sep 2015
VMware Certified Associate – Server (VCA) Dec. 2014
VMware Certified Associate – Workforce Mobility (VCA) Dec. 2014
VMware Certified Associate – Cloud (VCA) Dec. 2014
P R O F E S S I O N A L E X P E R I E N C E
Sr. Analyst - SSE - VMware/XenDesktop (Retail Operation)
Accenture Services Ltd. Apr 2014 to Till
Currently working in retails operation projects by supporting and directly reporting to client on VMware
vSphere Infrastructure & Citrix XenDesktops.
Installing, Configuring and Managing VMware ESXi 4.x/5.x/6.x Server and virtual centers 4.x/5.x/6.x.
Administration, Management and Monitoring of VMware vSphere.
Responsible for Up-gradation and patching of ESXi host using vCenter Update Manager.
Responsible for HA, DRS and FT in Cluster configuration at VMware vCenter level.
Responsible to perform vMotion, Storage vMotion and Resource allocation, Resource sharing.
Snapshot creation and consolidation of snapshots.
Performing cloning, cold migrations and hot migrations.
Responsible for new VMs deployment using template and rebuild.
Responsible for creating master template of Windows 10, Windows 8, Windows 7 (for desktop
virtualization) and Windows Server, Linux Server and Application Server template.
Working experience on ticketing tools like Service Now & HPQC.
Attending daily offshore/onshore meeting and daily client Citrix/VMware team.
Configuring Virtual Networks (Switching/VLANs/VMkernel/Port groups).
Maintaining and troubleshooting Citrix XenDesktop.
Creating standard server builds and server migrations.
• Managing a Citrix XenDesktop solution.
• Maintaining a Citrix XenDesktop solution.
• Monitoring a Citrix XenDesktop solution.
• Troubleshooting a Citrix XenDesktop Solution.
Network Operation Center L2 - BMR & Virtualization Expert (VMware/Hyper-V)
Continuum Managed Services Sep 2013 to Mar
Designing implementation to migrate physical server on Hyper Converged systems or VMware & Hyper-
Handling escalation to US customer for bare metal recovery of the virtual server on physical hardware.
Migrating physical server on virtualized environment.
Supporting customer for Business Continuity solution and backup BDR provided by leader in backup
Helping out the US customer on all physical hardware includes HP, IBM, FUJISTU & Dell for configuring
and managing as infrastructure as a service level.
Working with US clients directly to restore the data from the continuity boxes and create the virtual
server from it if any outage or issues occurred on the physical servers.
Migration of the virtual server on different hypervisor stack with live migration and cold migration.
L2 NOC Support Engineer - (VMware/Hyper-V)
Zenith InfoTech Pvt Ltd Sep 2011 to
Responsibilities as a NOC technician include develop, implement and maintain the solutions that support
and help the company’s private cloud.
Resolve the customer’s Mirror Cloud and VM issues on time.
Work in the diverse group of the network operation technicians for the repair activity of Mirror Cloud
Machines & VMs Created by Smart Style Computing Operation as Hyper-V & Virtual Box as a hypervisor.
Provide support for the installation, configuration and management of the MC Machines & VMs.
Provides technical expertise and guidance; participates in Implementation reviews.
Implementing and deploy Cloud solutions (IaaS / PaaS / SaaS) to meet needs identified by clients using
Hyper-V and their related services.
Work with team members, on-site consultants, partners, companies, third parties, and clients to
implement and deploy technology solutions.
Remotely Installation and configuration of SSO (Private Cloud computing Environment).
Setup of Local & Remote Mirroring, Mirror Cloud License server installation & Manage VM’s using SSO
(Smart Style Operating) node through CMC (Cloud Management Center).
Excellent experience and knowledge with designing, installing and Modifying Virtual Guest Machines.
Use of templates & Deploying VM’s by using templates.
Assist in P2V conversions of Windows 2000 and Windows 2003 servers using Enterprise Converter.
Provide 24x7 on-call support of production servers.
CMS Info Systems Ltd Aug 2008 to Sep 2011
Single point of contact and available 24*7 to support and handle all the escalation from onsite
engineer within Maharashtra.
Design and implement the projects
Successful Projects accomplished
Hyper-V Failover Cluster for one BPO client & Times of India.
Red hat Linux implementation for New India Assurance.
Domain migration on to windows server 2008 in SBI
Sun Solaris migration on new sun systems for CEAT & SBI.
Physical data centre migration for a steel company.
Blade system implementation for Tata communication & VIT
True 64 Unix setup and installation for BARC
HP Unix setup and installation for Godrej.
MBA. IT from Management Institute of Engineering and Management (MIEM - Mumbai )
Date of Birth : 13th Dec 1986
Sex : Male
Height : 5’9”
Marital Status : Un-Married
Languages Known : English, Urdu, Hindi
Nationality : Indian
Passport Detail : J9087264
Place of Issue : Mumbai
Religion and Caste : ISLAM, MUSLIM
I consider myself as a right candidate for the post. I am also confident of my ability to work in a team as well
as in a single and challenging environment. I hereby declare that the information furnished above is true to
the best of my knowledge.
Abdullah S Khan