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  1. 1. Abdullah Shafatullah Khan R-22, Sangam Nagar, Antop Hill  Mumbai, Wadala  Mumbai - 400037 : +91-8291376659 : Summary: VMware/Hyper-V Sr. Analyst with good analytical abilities and problem solving skills. Well versed with lead practices such as ITIL over 8 years’ experience. S N A P S H O T o Presently working as Sr. Analyst - SSE with Accenture Services. o VMware VCP – 55 Professional; domain experience in retail & infra sector. o A stickler for quality, team builder to the core and a natural motivator with perseverance and integrity. o Ability to deliver projects within deadlines while maintaining quality. o A good analytical mind with willingness and ability to quickly learn new technologies. o Good communication skills that have been honed through interacting with people at various levels. o ACE (Accenture Celebration Excellence) Client Champion Award - 2016 TEC H NI C AL E XP ER T I S E S U M M A R Y Primary Skills: - o Technologies : VMware vSphere 5.5 (Install, Configure and Manage) Hyper-V 2012 (Install, Configure & Manage) Horizon View 6 (Install, Configure and Manage) Citrix XenDesktop 7.6 (Install, Configure and Manage) System Administration - Windows Server 2003/2008 Cisco UCS 3.0 Blade System Administration o Framework : Understanding and experience of ITIL Framework. P R O F E S S I O N A L C E R T I F I C AT I O N  VCE Certified Converged Infrastructure Associate (VCE-CIA0005120), Jan 2015  VMware Certified Professional 5.5 (VCP 5) Jan 2016  Windows 2012 Certified Professional, Sep 2015  VMware Certified Associate – Server (VCA) Dec. 2014  VMware Certified Associate – Workforce Mobility (VCA) Dec. 2014  VMware Certified Associate – Cloud (VCA) Dec. 2014
  2. 2. P R O F E S S I O N A L E X P E R I E N C E Sr. Analyst - SSE - VMware/XenDesktop (Retail Operation) Accenture Services Ltd. Apr 2014 to Till Date  Currently working in retails operation projects by supporting and directly reporting to client on VMware vSphere Infrastructure & Citrix XenDesktops.  Installing, Configuring and Managing VMware ESXi 4.x/5.x/6.x Server and virtual centers 4.x/5.x/6.x.  Administration, Management and Monitoring of VMware vSphere.  Responsible for Up-gradation and patching of ESXi host using vCenter Update Manager.  Responsible for HA, DRS and FT in Cluster configuration at VMware vCenter level.  Responsible to perform vMotion, Storage vMotion and Resource allocation, Resource sharing.  Snapshot creation and consolidation of snapshots.  Performing cloning, cold migrations and hot migrations.  Responsible for new VMs deployment using template and rebuild.  Responsible for creating master template of Windows 10, Windows 8, Windows 7 (for desktop virtualization) and Windows Server, Linux Server and Application Server template.  Working experience on ticketing tools like Service Now & HPQC.  Attending daily offshore/onshore meeting and daily client Citrix/VMware team.  Configuring Virtual Networks (Switching/VLANs/VMkernel/Port groups).  Maintaining and troubleshooting Citrix XenDesktop.  Creating standard server builds and server migrations. VDI Solution • Managing a Citrix XenDesktop solution. • Maintaining a Citrix XenDesktop solution. • Monitoring a Citrix XenDesktop solution. • Troubleshooting a Citrix XenDesktop Solution. Network Operation Center L2 - BMR & Virtualization Expert (VMware/Hyper-V) Continuum Managed Services Sep 2013 to Mar 2013  Designing implementation to migrate physical server on Hyper Converged systems or VMware & Hyper- V environments.  Handling escalation to US customer for bare metal recovery of the virtual server on physical hardware.  Migrating physical server on virtualized environment.  Supporting customer for Business Continuity solution and backup BDR provided by leader in backup datto.  Helping out the US customer on all physical hardware includes HP, IBM, FUJISTU & Dell for configuring and managing as infrastructure as a service level.  Working with US clients directly to restore the data from the continuity boxes and create the virtual server from it if any outage or issues occurred on the physical servers.  Migration of the virtual server on different hypervisor stack with live migration and cold migration. L2 NOC Support Engineer - (VMware/Hyper-V) Zenith InfoTech Pvt Ltd Sep 2011 to Sep 2013  Responsibilities as a NOC technician include develop, implement and maintain the solutions that support and help the company’s private cloud.
  3. 3.  Resolve the customer’s Mirror Cloud and VM issues on time.  Work in the diverse group of the network operation technicians for the repair activity of Mirror Cloud Machines & VMs Created by Smart Style Computing Operation as Hyper-V & Virtual Box as a hypervisor.  Provide support for the installation, configuration and management of the MC Machines & VMs.  Provides technical expertise and guidance; participates in Implementation reviews.  Implementing and deploy Cloud solutions (IaaS / PaaS / SaaS) to meet needs identified by clients using Hyper-V and their related services.  Work with team members, on-site consultants, partners, companies, third parties, and clients to implement and deploy technology solutions.  Remotely Installation and configuration of SSO (Private Cloud computing Environment).  Setup of Local & Remote Mirroring, Mirror Cloud License server installation & Manage VM’s using SSO (Smart Style Operating) node through CMC (Cloud Management Center).  Excellent experience and knowledge with designing, installing and Modifying Virtual Guest Machines.  Use of templates & Deploying VM’s by using templates.  Assist in P2V conversions of Windows 2000 and Windows 2003 servers using Enterprise Converter.  Provide 24x7 on-call support of production servers. CMS Info Systems Ltd Aug 2008 to Sep 2011 FMS Engineer  Single point of contact and available 24*7 to support and handle all the escalation from onsite engineer within Maharashtra.  Design and implement the projects  Successful Projects accomplished  Hyper-V Failover Cluster for one BPO client & Times of India.  Red hat Linux implementation for New India Assurance.  Domain migration on to windows server 2008 in SBI  Sun Solaris migration on new sun systems for CEAT & SBI.  Physical data centre migration for a steel company.  Blade system implementation for Tata communication & VIT  True 64 Unix setup and installation for BARC  HP Unix setup and installation for Godrej. EDUCATIONAL CREDENTIALS MBA. IT from Management Institute of Engineering and Management (MIEM - Mumbai ) PERSONAL PROFILE Date of Birth : 13th Dec 1986 Sex : Male Height : 5’9” Marital Status : Un-Married Languages Known : English, Urdu, Hindi Nationality : Indian Passport Detail : J9087264
  4. 4. Place of Issue : Mumbai Religion and Caste : ISLAM, MUSLIM DECLARATION I consider myself as a right candidate for the post. I am also confident of my ability to work in a team as well as in a single and challenging environment. I hereby declare that the information furnished above is true to the best of my knowledge. Abdullah S Khan