Airtel uriel

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Airtel uriel

  1. 1. Bharti Airtel Global Data Services Aditya Bhalla Manager-Global Wholesale Data [email_address] M:+919810401577 Improving the Efficiency of Telecommunications and Information Infrastructure
  2. 2. ABOUT Uriel <ul><li>Uriel was founded by Angolan senior executives having working experience in the following areas: </li></ul><ul><ul><li>Telecommunications; </li></ul></ul><ul><ul><li>Logistics and retail; </li></ul></ul><ul><ul><li>Financing. </li></ul></ul><ul><li>Having deep knowledge about the Angolan market , regulation and institutions, </li></ul><ul><li>Uriel has establish partnership agreements with local and international companies mainly in the technology, financing and management areas to develop projects in Angola. </li></ul>
  3. 3. ABOUT Uriel <ul><li>Uriel was founded by Angolan senior executives having working experience in the following areas: </li></ul><ul><ul><li>Telecommunications; </li></ul></ul><ul><ul><li>Logistics and retail; </li></ul></ul><ul><ul><li>Financing. </li></ul></ul><ul><li>Having deep knowledge about the Angolan market , regulation and institutions, </li></ul><ul><li>Uriel has establish partnership agreements with local and international companies mainly in the technology, financing and management areas to develop projects in Angola. </li></ul>
  4. 4. Uriel Mission and Objectives <ul><li>Add value and improve the efficiency of telecommunications ecosystems; </li></ul><ul><li>Expand Internet access; </li></ul><ul><li>Conception and implementation of integrated telecommunications solutions; </li></ul><ul><li>Consulting and management. </li></ul>
  5. 5. Uriel’s Activities <ul><li>Virtual voucher distribution system for pre- paid services. </li></ul><ul><li>Licensed Internet Service Provider. </li></ul><ul><li>Integrated management telecommunications service project for real state development “Comandante Gika”. </li></ul><ul><li>ICT service solutions powered by Airtel </li></ul>
  6. 6. By 2015 airtel will be the most loved brand, enriching the lives of millions ABOUT Airtel
  7. 7. The Company…Bharti airtel No. of circles (India) Today Countries 1 5 15 22 19 1996 2001 2003 2004 2010 Fully integrated telecom player offering end to end solutions and entering new geographies
  8. 8. Growth Trajectory Reflected in the Numbers 1996 2011 Single Circle Operator Company Profile Largest integrated private telecom operator < 25k Customers ~ 221 mn ~ USD 17 mn Revenue ~ USD 13 bn ~ USD 2.5 mn EBITDA ~ USD 4 bn ~ USD 1.4 mn Cash Profit ~ USD 4 bn ~ USD 16 mn Market Capitalization ~ USD 30 bn Continuing on our journey of Value Creation Note: 1) 2011 financials are as per FY 2011 results. 2) Exchange rate: Financials as of 31stMar 11 : Rs 44.65
  9. 9. Financials & Positioning <ul><li>Key financial metrics </li></ul>Positioning in the world & in India <ul><li>3rd LARGEST wireless operator in the world </li></ul><ul><li>LARGEST private INTEGRATED telecom company in India </li></ul><ul><li>5th LARGEST INTEGRATED telecom operator in the world </li></ul><ul><li>LARGEST operator in NLD, ILD and VSAT business </li></ul><ul><li>LARGEST TELECOM company listed on Indian Stock Exchanges </li></ul>Note: FY11 numbers are as per IFRS as per March11 quarterly report. Exchange rate for Re to $ conversion: 44.65. (1) 3rd largest wireless operator in the world refers to in-country (single country) operator based on the number of subscribers. FY 11 (in Mn) Customers 220.9 Revenue $ 13,319 EBITDA $ 4,472 Cash Profit $ 3,983 Net Income $ 1,354 EBITDA Margin (%) 34.6 ROCE (%) 10.8
  10. 10. Some Recent Recognitions 2008 Market Leadership Award for Wholesale Data Services & Large Enterprise Telecom Services Best Project Management Award for eGram project 2010 Market Leadership Award for Wholesale Data Services & Large Enterprise Telecom Services “ Best Carrier India Award” 2009 & “ Ovum Best Telco Transformation award” Best Enterprise Connectivity provider 2009 The Infotech 100 list Best Global Wholesale Carrier 2009 Best Enterprise Connectivity provider 2010 Wireless Service Provider of the Year 2009 Market Leadership Award for Wholesale Data Services
  11. 11. The World of airtel <ul><li>Kenya </li></ul><ul><li>Ghana </li></ul><ul><li>Sierra Leone </li></ul><ul><li>Tanzania </li></ul><ul><li>Zambia </li></ul><ul><li>Uganda </li></ul><ul><li>Malawi </li></ul><ul><li>DRC </li></ul><ul><li>Niger </li></ul><ul><li>India </li></ul><ul><li>Bangladesh </li></ul><ul><li>Sri Lanka </li></ul><ul><li>Hong Kong </li></ul><ul><li>Singapore </li></ul><ul><li>Thailand </li></ul><ul><li>Malaysia </li></ul>asia US europe <ul><li>Burkina Faso </li></ul><ul><li>Gabon </li></ul><ul><li>Chad </li></ul><ul><li>Congo B </li></ul><ul><li>Madagascar </li></ul><ul><li>Seychelles </li></ul><ul><li>Nigeria </li></ul><ul><li>Africa HQ </li></ul>africa
  12. 12. airtel Integrated Telco - advantage <ul><li>End-to-end comprehensive communications portfolio offers you world-class infrastructure </li></ul><ul><li>Complete integration of services with existing infrastructure </li></ul><ul><li>Expertise in network design, deployment, delivery and management </li></ul><ul><li>Global alliances with some of the most respected companies: IBM, Cisco, RIM, etc. </li></ul><ul><li>Vertical domain knowledge: Rich experience & expertise in multiple technologies and platform </li></ul><ul><li>World class customer care & delivery: Ability to meet predefined SLA </li></ul><ul><li>Geographical presence & global network offering global coverage </li></ul><ul><li>Our people are our best resources: Finest industry experts with in-depth domain knowledge </li></ul><ul><li>Using Six Sigma and 5S methodology: Proven system and processes </li></ul><ul><li>We have offices at all key locations across the globe </li></ul>
  13. 13. Certifications and Quality Practices <ul><li>ISO 27001 certified NOC Operations </li></ul><ul><li>TL 9000 certified NOC </li></ul><ul><li>TL 9000 certified Network Planning & Designing </li></ul><ul><li>Using six Sigma and 5S methodology </li></ul><ul><li>Highest ICE (Process compliance) score across airtel </li></ul><ul><li>Highest ESAT(Employee Satisfaction) score across airtel </li></ul>
  14. 14. Global Business Complete Suite
  15. 15. Global Business Complete Suite With state-of-the-art Global Satellite International gateway infrastructure, coupled with International & National terrestrial network with latest technology, we offer a range of services and solutions to meet your demands.
  16. 16. Our International POPs London New York Hong Kong Singapore Los Angeles India Malaysia Thailand Japan Paris Dubai Chicago Dallas Austrailia Philippines South Africa Kenya Nigeria Ghana Vietnam Combodia Indonesia Italy Netherlands China Russia Canada Germany Tokyo Sri Lanka Singapore (GS) iMPLS IPL IP iMPLS IPL IP Existing PoPs Upcoming PoPs
  17. 17. Our Global Network Footprint
  18. 18. Global Reach
  19. 19. Diverse & Smart | Choice of 3 Paths on Every Route India – ME – EU Atlantic India - Singapore Singapore - Japan Japan - US East Africa West Africa SMW4 , IMW, EIG, TEN Apollo, Hibernia, TAT14 I2i, i2i backup, SMW4 AAG, APCN2, C2C Unity, JUS, CUCN Eassy, Seacom, TEAMS Glo1, MainOne, WACS (p)
  20. 20. Global Transmission Services
  21. 21. Global Transmission Services: Fresh & Flexible
  22. 22. Deeper not just wider <ul><li>Diverse Backhaul networks – Singapore , Europe, HK, US, Japan </li></ul><ul><li>POPs across regions, 17 global POPs by year end </li></ul><ul><li>Multi Service Platform – Transmission, MPLS, IP, Ethernet </li></ul><ul><li>Next Generation fully redundant Equipment </li></ul>
  23. 23. MPLS Network 130 Operational PoPs Surat Jaipur Ludhiana Bhopal Chandigarh Lucknow Ranchi Kolkatta Vizag Trivandrum Ernakulam Hubli Nagpur Pune Raipur Vijaywada DEL BLR AHM HYD CHE LON Mum HK LA Chicago Dallas Kuala Lumpur Frankfurt Tokyo Manila Cairo Dubai NNI NNI Colombo Bangkok PAR Tier 3 PoPs NY Core Operational Tier 2 PoPs Tier 2 Tier 2 Under deployment Johannesburg Toronto São Paulo Mexico City Moscow Sydney Taipei Amsterdam Rome SIN Tier 3 PoPs Planned 2010 Operational Core PoPs
  24. 24. Quality Practices <ul><li>ISO 9001:2000 Certified Company </li></ul><ul><li>ISO 27001 Certified NOC Operations </li></ul><ul><li>TL 9000 Certified NOC </li></ul><ul><li>TL 9000 Certified Network Planning & Designing in Aug’08 </li></ul><ul><li>Using 6 Sigma and 5S methodology </li></ul><ul><li>Highest ICE (Process compliance) score across in Airtel </li></ul><ul><li>Highest ESAT (Employee Satisfaction) score across Airtel for last two years (Q12 score more than 90 percentile). </li></ul>6  5S
  25. 25. Bharti Airtel Ltd…International Projects A Leading Telecom & Media Service Provider in India We Implement and Manage Communications Network, Online Business, Media Solutions and connectivity solutions for Enterprises, Media Companies and Telecom Service Providers
  26. 26. Building & Managing Telco Networks <ul><li>Nepal Telecom </li></ul><ul><li>Spice Nepal </li></ul><ul><li>Dialog Srilanka </li></ul><ul><li>Srilanka Telecom </li></ul><ul><li>Applifone Cambodia </li></ul><ul><li>Nepal Satellite Telecom </li></ul><ul><li>MiR Telecom </li></ul><ul><li>BanglaTrac </li></ul>32 Countries , 100+ Projects <ul><li>MTC Vodafone Bahrain </li></ul><ul><li>Saudi Inteltec Saudi </li></ul><ul><li>Sudatel Sudan </li></ul><ul><li>DU </li></ul><ul><li>STC </li></ul><ul><li>Streamlink, Kuwait </li></ul><ul><li>MS Telecom Angola </li></ul><ul><li>Chinguitel Mauritania </li></ul><ul><li>Telecom Seychelles </li></ul><ul><li>Moroctel, Morocco </li></ul><ul><li>Sotelma , Mali </li></ul><ul><li>Africell, Burundi </li></ul><ul><li>Lacell, Burundi </li></ul><ul><li>Lifecell, Madgascar </li></ul>
  27. 27. Building Media Solutions <ul><li>Jamuna TV </li></ul><ul><li>R TV </li></ul><ul><li>Masranaga TV </li></ul><ul><li>Somoy TV </li></ul><ul><li>Mohana TV </li></ul>3 Countries , 10+ Projects <ul><li>Agape Associate </li></ul><ul><li>Eureka TV </li></ul><ul><li>Sagarmata TV </li></ul><ul><li>Mauritius Broadcasting Corporation </li></ul>
  28. 28. International Project Offerings <ul><li>Media Services </li></ul><ul><li>Media Distribution Services </li></ul><ul><li>Media Integration Services </li></ul><ul><li>Media Management Services </li></ul><ul><li>Satcom Solutions </li></ul><ul><li>Turnkey Solutions </li></ul><ul><li>Professional </li></ul><ul><li>Services </li></ul><ul><li>Global Connect Services </li></ul><ul><li>Managed Network Services </li></ul><ul><li>NOC Optimization Services </li></ul><ul><li>NOC Transformation Services </li></ul><ul><li>Integration Services </li></ul>
  29. 29. Satcom Solutions <ul><li>Turnkey Services </li></ul><ul><li>Consultancy </li></ul><ul><li>Design </li></ul><ul><li>Supply </li></ul><ul><li>Installation and </li></ul><ul><li>Commissioning </li></ul><ul><li>Operation and </li></ul><ul><li>Maintenance </li></ul><ul><li>Tele education & </li></ul><ul><li>Medicine </li></ul><ul><li>Professional Services </li></ul><ul><li>VSAT NOC Outsourcing </li></ul><ul><li>VSAT Network Auditing </li></ul><ul><li>Consultancy </li></ul><ul><li>Unified NMS </li></ul><ul><li>Global Connectivity </li></ul><ul><li>Satellite IPLC </li></ul><ul><li>Internet Services </li></ul><ul><li>Voice Termination </li></ul><ul><li>Satellite Bandwidth </li></ul><ul><li>Global Connectivity </li></ul>Project Management System Integration Carrier and Enterprise Networks
  30. 30. Carrier Networks Turnkey Services for building satellite networks, GSM connectivity's, Voice and Internet backhauls. Professional Services for operating and maintaining the satellite networks, GSM connectivity's, Voice and Internet backhauls. Global Connect Services Voice and Internet backhauls.
  31. 31. Solutions & Case Studies
  32. 32. Case Studies – Satellite NOC <ul><li>Saudi Inteltec (Saudi Arabia) </li></ul><ul><li>Services offered </li></ul><ul><ul><li>Consultancy Services </li></ul></ul><ul><ul><li>Program Management </li></ul></ul><ul><ul><li>Network Support Services </li></ul></ul><ul><li>Duration – 5 years </li></ul><ul><li>Achievements </li></ul><ul><ul><li>Successful submission of design documents </li></ul></ul><ul><ul><li>License obtained </li></ul></ul><ul><ul><li>Hub installed with 3500 remotes </li></ul></ul><ul><ul><li>Operations running with 25 member team </li></ul></ul>
  33. 33. Case Studies – Sudan Network <ul><li>Sudasat (Sudan) </li></ul><ul><li>Services offered </li></ul><ul><ul><li>Design of VSAT Network </li></ul></ul><ul><ul><li>Program Management </li></ul></ul><ul><ul><li>Technical Support Services </li></ul></ul><ul><ul><li>Operations and Maintenance </li></ul></ul><ul><li>Project Duration – 2 Years </li></ul><ul><li>Ongoing Project </li></ul>
  34. 34. Case Studies – Telecom Namibia <ul><li>Telecom Namibia (Namibia) </li></ul><ul><li>Services offered </li></ul><ul><ul><li>Program Management </li></ul></ul><ul><ul><li>Technical Support Services </li></ul></ul><ul><ul><li>Operations and Maintenance </li></ul></ul><ul><li>Project Duration – 1 Year </li></ul><ul><li>Ongoing Project </li></ul>
  35. 35. Case Studies – Telecom Seychelles <ul><li>Bharti Airtel has implemented a turn key solution for International Voice Termination for Telecom Seychelles from Seychelles to India. </li></ul><ul><li>This includes Voice Termination to Bharti Airtel and Internet Services for GPRS Services in Seychelles. </li></ul>Codan 40 Watt RCU, LO: 7300 Mhz Seychelles G.703 Interface Main E1 Link 1, Card Main E1 Link, Card G.703 Interface Nerul LDS DDF Voice E1 Card LDS Mux ADC MALAD LDS DDF MALAD SWITCH Seychelles TLS (Trans Local Switch) Whatsup PC, Mumbai Agilis 200 Watt, LO: 7375 Mhz Norsat LNB, LO: 5150 Mhz Norsat LNB, LO: 5150 Mhz 512 Kbps 512 Kbps Mumbai, India Voice E1 Card E1 Signalling Type : SS7 E1 Signalling TS : 1 Andrew 4.5m Prime Focus Antenna Andrew 4.5m Prime Focus Antenna Intelsat IS 902
  36. 36. Case Studies – Tashi Infocomm <ul><li>Bharti Airtel has implemented a turn key solution for International Voice Termination for Tashi Infocomm from Bhutan to India. </li></ul><ul><li>This includes Voice Termination to Bharti Airtel and Internet Services for GPRS Services in Bhutan. </li></ul>
  37. 37. Enterprise Services <ul><ul><ul><ul><ul><li>MPLS/Metro Ethernet Network </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Interoffice connectivity </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>GSM based solutions: </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Vehicle tracking </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Blackberry based applications </li></ul></ul></ul></ul></ul>
  38. 38. Satellite Based -Enterprise Services <ul><li>SCPC Network </li></ul><ul><li>Air traffic control communication - Interconnection of diverse equipments available at all the Airports </li></ul><ul><li>Video conference connectivity </li></ul><ul><li>Defense Application using Secure Data & Voice connectivity </li></ul><ul><li>Shared VSAT </li></ul><ul><li>Rural Telecommunication connectivity for Internet, Voice & VC & Multicast Streaming applications. </li></ul><ul><li>Interconnection of Customer network using VSAT as last mile connectivity for MPLS . </li></ul><ul><li>E-learning setup for University / Base Education / Educom for Studio & classroom interconnectivity. </li></ul><ul><li>Tele Medicine Solutions for providing Medical facilities to remote hospitals </li></ul>
  39. 39. Case studies Special project - AAI <ul><ul><li>Interconnection of diverse Air traffic control communication equipments available at all the Airports </li></ul></ul>The objective of interconnection of diverse Air traffic control communication equipments available at all the Airports under the Airports Authority of India in the country. Network design offers dual satellite operation feature and redundant RF equipments at all critical Airports. The network facilitates voice, fax, exchange of aeronautical comm. Messages, networking of Radar, RCAG channel, remote monitoring, VC & Satnav
  40. 40. Case studies E Learning <ul><ul><li>E-learning setup for Manipal university for Studio & classroom interconnectivity. </li></ul></ul><ul><ul><li>The Remote classroom connects over the VSAT link to number of Studios, placed in Bangalore, Mangalore & Mumbai. </li></ul></ul><ul><ul><li>The classroom interconnectivity </li></ul></ul><ul><ul><li>Provides a two way communication channel between students & teachers at the Studio. </li></ul></ul><ul><ul><li>Studio connectivity to Bangalore hub is offered over dedicated leased circuit & over IP VPN links. </li></ul></ul>E-learning setup for Manipal university
  41. 41. Case Studies – Oil and Gas <ul><li>Bharti Airtel has implemented a turn key solution for the International Data Connectivities for Reliance from Tanzania and Kenya to Mumbai. </li></ul><ul><li>Bharti Airtel provides support through its highly skilled technical partner in Tanzania and Kenya. </li></ul>INTELSAT 902 (62 E) Leased Line Bharti Airtel Teleport Remote Site at Tanzania & Kenya Head Office
  42. 42. Case Studies – Banking and Financial <ul><li>Bharti Airtel has implemented a turn key solution for the International Data Connectivities for State Bank of India from Nepal to India. The connectivity is provided for several branches spread across Nepal </li></ul><ul><li>Bharti Airtel has implemented and is currently providing support through its highly skilled technical partner in Nepal. </li></ul>MPLS INTELSAT 902 (62 E) Leased Line Leased Line Bharti Airtel Teleport Head Office – Primary Site DR Site Remote Sites at Nepal
  43. 43. Media Solutions Project Management System Integration <ul><li>Media Distribution </li></ul><ul><li>Services </li></ul><ul><li>Broadcast </li></ul><ul><li>Turn-around </li></ul><ul><li>Media Management </li></ul><ul><li>Services </li></ul><ul><li>Playout Solutions </li></ul><ul><li>Media Storage </li></ul><ul><li>Media Integration </li></ul><ul><li>Services </li></ul><ul><li>Mobile TV </li></ul><ul><li>Digital Satellite News </li></ul><ul><li>Gathering </li></ul><ul><li>Production </li></ul><ul><li>Studio Setup </li></ul>Media Solutions
  44. 44. Media Distribution Services Broadcast Teleport TV up linking facility to uplink in MPEG-2, MPEG-4, SD, HD, DVB-S, DVB-S2 standards from own and partners teleport across globe.
  45. 45. Media Distribution Services Content Providers Turnaround solutions to facilitate the broadcasters to reach their content from one geographical location to other geographical location across the World.
  46. 46. Media Management Playout Services for broadcaster who can give its channel a unique look. Programs can be run without manual intervention on 24 x 7 basis. Media Storage solution for the broadcaster’s older tape base content to tapeless content..
  47. 47. Media Integration Services Mobile TV Setup for 3G GSM operator. Digital Satellite News Gathering (DSNG) for capturing live event for News channels. Production and Studio Setup for setting up SD/HD TV channels with Ingest, Play out, PCR, Studios. Direct To Home (DTH) setup for new operators for SD/HD transmission
  48. 48. Case Studies – Broadcasting Earth Station in Bangladesh <ul><li>Bharti Airtel has implemented a turn key solution for Broadcasting Earth Station in Bangladesh for R TV and Somoy TV . </li></ul><ul><li>Bharti Airtel has implemented this two sites in stipulated timelines which has given the early movers advantage to customers. </li></ul>
  49. 49. Case Studies – DTH setup for ATN, Tanzania <ul><li>Bharti Airtel has implemented a turn key solution for the complete DTH setup including Bandwidth. The total project was divided in 2 phases. 1st phase for 16 channel and 2 nd phase for 14 channels. </li></ul><ul><li>Bharti Airtel has given the unique design which helps ATN to launch DTT services and also the DTH services with the same equipment. </li></ul>
  50. 50. Managed Network Services <ul><li>Network </li></ul><ul><li>Monitoring </li></ul><ul><li>Proactive monitoring </li></ul><ul><ul><li>Circuits </li></ul></ul><ul><ul><li>Network </li></ul></ul><ul><li>Trouble ticket </li></ul><ul><li>management </li></ul><ul><li>Fault Management </li></ul><ul><li>Network </li></ul><ul><li>Engineering </li></ul><ul><li>Network planning </li></ul><ul><li>Capacity </li></ul><ul><li>Management </li></ul><ul><li>Network </li></ul><ul><li>optimization </li></ul><ul><li>Operations </li></ul><ul><li>Support </li></ul><ul><li>Provisioning </li></ul><ul><li>Configuration </li></ul><ul><li>Field support </li></ul><ul><li>Service Delivery </li></ul><ul><li>Change </li></ul><ul><li>Management </li></ul>Professional Services Solution (Onsite, offsite & Hybrid model) NOC services Technical Support Services Optical Transport, Core IP & MPLS, Broadband & Access
  51. 51. Project Vision: Cost Efficiencies & Customer Satisfaction Continuous Network Optimization Network Audit Transmission Network Audit IP/MPLS Network Robust Network NOC Efficiency & Effectiveness Training, Coaching Robust Integrated Processes Tools, Maximum Automation Business Transformation Global Certifications TL9000 Quality Practices 5S & 6 Sigma Inbuilt self sustained quality system Overall objective – Enriched customer experience, Higher productivity from existing staff and better cost efficiencies
  52. 52. Managed Service Offerings Professional Services (PS) NOC Services (NS) Integration Services (IS) <ul><li>MEA & SEA </li></ul><ul><li>Full Telecom Service Providers with Terrestrial Infrastructure </li></ul><ul><li>ISPs & Broadband Service Providers </li></ul><ul><li>Submarine Cable Systems </li></ul><ul><li>Network Audit & Optimization Services </li></ul><ul><li>Project Management Services </li></ul><ul><li>Consultancy Services </li></ul><ul><li>Onshore NOC Management </li></ul><ul><li>Offshore NOC Management </li></ul><ul><li>Network Deployment </li></ul><ul><li>Turn Key solutions </li></ul><ul><li>OSS/ NOC Integration </li></ul><ul><li>Transmission ( SDH, DWDM, Fiber,) </li></ul><ul><li>Data & Broadband (IP/MPLS, DSL) </li></ul><ul><li>Backbone & Access Networks </li></ul><ul><li>Enterprise Networks </li></ul>
  53. 53. Case Study – VOIP Network Deployment <ul><li>Applifone (Cambodia) </li></ul><ul><li>Services offered </li></ul><ul><ul><li>Designing of the VOIP Gateway for 8E1s of PRI </li></ul></ul><ul><ul><li>and ISDN each with ISUP support </li></ul></ul><ul><ul><li>VOIP Infrastructure </li></ul></ul><ul><ul><li>Satellite Gateway </li></ul></ul><ul><ul><li>Procurement and Delivery </li></ul></ul><ul><ul><li>Installation and Commissioning </li></ul></ul><ul><li>Project Duration – 6 months </li></ul><ul><li>Achievements </li></ul><ul><ul><li>Successful deployment of the VOIP </li></ul></ul><ul><ul><li>Setup for international telephony </li></ul></ul>
  54. 54. Case Study – Triple Play Network deployment <ul><li>Client- EITC (DU) </li></ul><ul><li>Project: Network Installation Outsourcing </li></ul><ul><li>Project Scope </li></ul><ul><ul><li>Active Equipment deployment for broadband and access network </li></ul></ul><ul><ul><li>Frame Contract signed for 2 years </li></ul></ul><ul><ul><li>1.1Million Equipments will be deployed </li></ul></ul><ul><ul><li>Project Management Team of 19 will be deployed </li></ul></ul><ul><ul><li>Project kick-off in April-08 </li></ul></ul><ul><ul><li>36 different models of equipment for IP, MPLS, SDH, </li></ul></ul><ul><ul><li>DWDM and voice network will be deployed. </li></ul></ul>
  55. 55. Case Study – NOC Services <ul><li>Saudi Telecom Company (Saudi Arabia) </li></ul><ul><li>Services offered: </li></ul><ul><li>NOC Services, Professional Services </li></ul><ul><ul><li>NOC Assessment </li></ul></ul><ul><ul><li>NOC process re-engineering </li></ul></ul><ul><ul><li>Quality practices implementation </li></ul></ul><ul><ul><li>OSS assessment & integration </li></ul></ul><ul><ul><li>Network Audit & Optimization </li></ul></ul><ul><ul><li>Skillset assessment & training </li></ul></ul><ul><ul><li>Assistance in NOC Operations </li></ul></ul><ul><li>Network Type- Transmission, IP/MPLS Backbone network </li></ul>
  56. 56. Case Study – NOC Services <ul><li>STC MOI (Saudi Arabia) </li></ul><ul><li>Services offered: </li></ul><ul><ul><li>Enterprise IP MPLS NOC Design & Build up </li></ul></ul><ul><ul><li>NOC process buildup </li></ul></ul><ul><ul><li>Centralized NMS </li></ul></ul><ul><ul><li>NMS integration with third party </li></ul></ul><ul><ul><li>SLM Reporting </li></ul></ul><ul><ul><li>Customised Solution independent on </li></ul></ul><ul><ul><li>Technology & Vendor </li></ul></ul><ul><li>Network Type- IP/MPLS Backbone network & Enterprise </li></ul>
  57. 57. Case Study – R NOC Services <ul><li>BT Global (India Network) </li></ul><ul><li>Services offered: NOC services </li></ul><ul><ul><li>Proactive Monitoring of Voice and MPLS network (BT India) </li></ul></ul><ul><ul><li>Fault Management & Trouble Ticket Management </li></ul></ul><ul><ul><li>Alarm Management </li></ul></ul><ul><ul><li>Inventory Management </li></ul></ul><ul><li>Duration – 2 years & ongoing </li></ul><ul><li>Achievements </li></ul><ul><ul><li>100% SLAs compliance in last 2 years </li></ul></ul><ul><ul><li>Successful integration & synchronization with BT global NOC tools & processes </li></ul></ul>
  58. 58. Services Life-cycle Network Design and Engineering Procurement Fibre Deployment Equipment Installation Testing & Service Delivery Operations & Maintenance Network optimisation Project Management Network Evolution ESTABLISH OPERATE
  59. 59. Services Coverage Access network Backbone network Residential customers Large business customers Small and medium business customers Regional and metropolitan network Turn-key solutions Support to Operations Network Deployment Planning and Design PLAN BUILD OPERATE <ul><ul><ul><li>SDH/DWDM </li></ul></ul></ul><ul><ul><ul><li>IP, MPLS Network </li></ul></ul></ul><ul><ul><ul><li>DSL </li></ul></ul></ul><ul><ul><ul><li>NOC </li></ul></ul></ul><ul><ul><ul><li>VSAT </li></ul></ul></ul>NETWORK SEGMENTS Technologies
  60. 60. Service delivery & process
  61. 61. Service Delivery  Process Setup <ul><li>Bharti Sets Up Process </li></ul><ul><li>Pilot Run & Execute </li></ul><ul><li>STUDY </li></ul><ul><li>Study Customer </li></ul><ul><li>network, </li></ul><ul><li>Share Monitoring </li></ul><ul><li>parameters& </li></ul><ul><li>plan with Customer </li></ul><ul><li>Define Set-up </li></ul><ul><li>required </li></ul>SERVICE MATRIX/ SLA <ul><li>Define: </li></ul><ul><li>Scope </li></ul><ul><li>Responsibility </li></ul><ul><li>Matrix </li></ul><ul><li>SLAs </li></ul><ul><li>Service Matrix </li></ul>RESOURCES <ul><li>Manpower </li></ul><ul><li>Connectivity </li></ul><ul><li>Tools integration </li></ul><ul><li>Training </li></ul>PILOT RUN <ul><li>Test Run </li></ul><ul><li>Finalize: </li></ul><ul><li>Service Matrix </li></ul><ul><li>Monitoring </li></ul><ul><li>Parameters </li></ul>OPERATIONS <ul><li>Process into </li></ul><ul><li>production </li></ul><ul><li>Dashboards and </li></ul><ul><li>Matrices </li></ul>
  62. 62. Service Delivery  Process Adoption <ul><li>Bharti Adopt Customer’s Processes </li></ul><ul><li>Transition Plan & Execute </li></ul><ul><li>STUDY </li></ul><ul><li>Detailed Study </li></ul><ul><li>Customer network, </li></ul><ul><li>Existing Processes </li></ul><ul><li>Tools </li></ul>SERVICE MATRIX/ SLA <ul><li>Define: </li></ul><ul><li>Scope </li></ul><ul><li>Responsibility Matrix </li></ul><ul><li>SLAs </li></ul><ul><li>Service Matrix </li></ul>RESOURCES <ul><li>Manpower </li></ul><ul><li>Connectivity </li></ul><ul><li>Tools integration </li></ul><ul><li>Training </li></ul>PILOT RUN <ul><li>Test Run </li></ul><ul><li>Finalize: </li></ul><ul><li>Service Matrix </li></ul><ul><li>Monitoring </li></ul><ul><li>Parameters </li></ul>OPERATIONS <ul><li>Process into </li></ul><ul><li>production </li></ul><ul><li>Dashboards and </li></ul><ul><li>Matrices </li></ul>
  63. 63. Airtel Advantage
  64. 64. Our Success Stories – International “ 600,000+ Man Days Experience” In international projects <ul><li>Successfully completed 65 Plus projects overseas </li></ul><ul><li>Network Installation, Commissioning and Integration </li></ul><ul><li>Network Operations & Management </li></ul><ul><li>International Gateway Services </li></ul><ul><li>Network Consultancy and Optimization </li></ul><ul><li>Data Centre Management </li></ul><ul><li>Disaster Recovery Solutions </li></ul><ul><li>VOIP solutions </li></ul><ul><li>Project management </li></ul>
  65. 65. Global Support System <ul><li>Bharti Airtel’s Global Support System provides support to most of the part of the Globe through its Channel Partners, who are highly skilled technical experts. </li></ul><ul><li>Bharti Airtel has a tie-up with Channel Partners in Asia, Middle East and Africa who will be assisting in setting up and maintaining Customer Network. </li></ul><ul><li>Through the Channel Partners, the projects are executed at a quick pace. </li></ul>
  66. 66. Why Bharti Airtel? <ul><li>8 Billion sales turnover in 2007 </li></ul><ul><li>ISO 27001, 9001 Certified NOC services. </li></ul><ul><li>TL 9000 Certified NOC. </li></ul><ul><li>Six Sigma Quality Initiatives . </li></ul><ul><li>Process Driven Systems. </li></ul><ul><li>Pre-defined High Availability Designed Solution. </li></ul><ul><li>Design Review Committee finalizing the Technical Solution. </li></ul><ul><li>365+ International Carrier Interconnects. </li></ul><ul><li>Stringent SLA’s incorporated support maintaining high uptime. </li></ul><ul><li>Online tracking portal </li></ul><ul><li>Cross functional team. </li></ul><ul><li>Weekly meetings and reports. </li></ul><ul><li>Proactive communication </li></ul><ul><li>Predefined SLA’s for communication. </li></ul><ul><li>Escalation mechanism </li></ul>Financial, Systems & Processes Project Management Technical Aspects <ul><li>“ Business at Ease” is the motto in handling such large turnkey projects </li></ul>
  67. 67. More queries? Contact : Aditya Bhalla [email_address] +91-9810401577

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