Inside government presentation

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How the different parts of GOV.UK work and how to use search. Presentation by Abby Rudland and Howard Gossington from DCLG.

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Inside government presentation

  1. 1. GOV.UK GOV.UKHow does it work?
  2. 2. GOV.UKOverview of the site
  3. 3. GOV.UK3 main sections serving3 broad types of audience
  4. 4. GOV.UK 1. Mainstream Citizen- and business-facing content(content that was on Directgov and Businesslink) www.gov.uk
  5. 5. GOV.UK 2. Detailed guidanceAnswers a specific user need for detailed information – usually ending in a user action with government www.gov.uk
  6. 6. GOV.UK 3. Inside Government Policy and corporate information (content that was on individual government departments’ websites).www.gov.uk/government
  7. 7. GOV.UK - mainstream1. Mainstream
  8. 8. GOV.UK - mainstream
  9. 9. GOV.UK - mainstreamContent types
  10. 10. GOV.UK - mainstreamContent types
  11. 11. GOV.UK - mainstreamContent types
  12. 12. GOV.UK - mainstreamContent types
  13. 13. GOV.UK - mainstreamContent types
  14. 14. GOV.UK - mainstream Finding content on mainstreamContent isgroupedintosections
  15. 15. GOV.UK - mainstream Most people use search• 69% of people come to GOV.UK through search.• Only 8% of people land on the homepage• Search is improving all the time.
  16. 16. GOV.UK - mainstream How search is displayed• Split into 3 tabs – General results, Detailed guidance, Inside Government• Search is designed to serve up results relevant to where the user starts.• Will also give the option to see results for the other 2 parts of the site.
  17. 17. GOV.UK – detailed guidance2. Detailed guidance
  18. 18. GOV.UK – detailed guidance Detailed Guidance• Answers a specific user need for detailed information – usually ending in a user action with government• Linked to mainstream subjects (providing more detail)• Can appear in ‘publication series’ in Inside Government too• NOT designed to give general advice or explain government policy
  19. 19. GOV.UK – detailed guidance Detailed Guidance• Linked to mainstream content
  20. 20. Inside Government3. Inside Government
  21. 21. Inside Government
  22. 22. Inside Government IG: a new approach• Completely different way of presenting information• ‘Google is the homepage’• Aggregates government policy content in one place• Flat, Wikipedia-type structure• Tagging• Policies are the ‘spine’ of Inside Gov (more on this later)
  23. 23. Inside Government“ Now over 50% ofdepartments are online, we’restarting to see the real valueof bringing governmentinformation together in asingle place ” Neil Williams, Product Manager for Inside Government
  24. 24. Inside Government Policy format• Policies say what government is trying to achieve and why• Each contains top-level page plus supporting pages• Set format: Issue, Actions, Background, etc• Most content in Inside Government is tagged to a policy• Currently 119 policies on GOV.UK, including: – Supporting the library services provided by local authorities (DCMS) – Keeping the UK safe in cyberspace (CO, FCO, NSI, TSE) – Making local councils more transparent and accountable to local people (DCLG)
  25. 25. Inside GovernmentPolicy page
  26. 26. Inside GovernmentPolicy: supporting detail
  27. 27. Inside GovernmentLatest related content
  28. 28. Inside Government Searching by policyFilter by:• Keyword• Topic• DepartmentSame structurefor searching forother types ofcontent (egconsultations,publications,stats, topics,announce-ments)
  29. 29. Inside Government Searching by topic• Content is aggregated across departments and grouped by topics.• Topics are broad headings describing what the government as a whole is doing about an issue.• All departments with an input into the topic are listed.• There are 38 topics so far.
  30. 30. Inside GovernmentIndividual departmental webpagesEach department stillhas its own‘homepage’, togetherwith a number ofpersonalised pages.But most informationis aggregated withother departments’information.
  31. 31. Inside GovernmentHow government works – Who runs government – How government is run – History of government
  32. 32. Inside GovernmentInformation about government• Includes: – Who runs government – How government is run – History of government
  33. 33. Inside Government Keeping up-to-date• Email alerts and atom (RSS feed)
  34. 34. Inside GovernmentKeeping up-to-date
  35. 35. Inside Government Keeping up-to-dateCan specify:• Department• Topics• Policies• People• Location
  36. 36. Inside Government How does info4local fit in?• On 2 April, info4local will be joining an improved GOV.UK email and RSS alert service• Existing subscribers will automatically be moved across to the new system along with their preferences, and will receive alerts from GOV.UK instead.• Further information is available on www.info4local.gov.uk and on Twitter @info4local.
  37. 37. Inside Government Continual improvement• The Government Digital Service (GDS) has on average 4 releases a week• Continuous improvements to the site – Agile, iterative approach.• User testing – with people who are long- standing, frequent users of departmental sites and have a professional interest in departments.
  38. 38. Inside Government In the future?• All ministerial departments on the site by the end of April 2013.• Improvements to main site search and the filters on Inside Government’s document lists• A worldwide section, profiling HM Government activity in over 200 world locations, including translated content in more than 40 languages. (Launch in late March).• A ‘get involved’ page showcasing the opportunities to participate in policy development and society• An expanded history of government section• All government blogs amalgamated and easy to find from Inside Government.• Provide APIs for the data accumulating in the site
  39. 39. Inside Government Tell ‘em what you think!If you’ve got any feedback on GOV.UK,scroll to the bottom of any page and click‘feedback’.
  40. 40. Inside Government Thanks for listening – any questions? Louise.russell@communities.gsi.gov.uk Abby.rudland@communities.gsi.gov.ukHoward.gossington@communities.gsi.gov.uk

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